MICHAEL C.
Be better
Customer Reviews for Academy Film & Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Academy Film & Storage
TODD J.
Use the correct start miles or fix your trucks to reflect the correct miles driven. Only drove 160 miles but was told it was 266 that I drove.
Chris C.
Customer service was outstanding
Ali S.
Put a small bottle of sanitizer and a disposable mask in the cab.
William B.
Everything was great the way it is.
Sanford G.
Had trouble with picture re gas and odometer so had to leave key with individual which was fine, but uhaul app needs some improvement.
MARK W.
You exceeded my exceptions with the truck and ease of the lease.. For the next customer, ask if they have any questions regarding the equipment leased.
Carlos G.
Best dealer in Camarillo. Truck was clean and ready. Drop off was very easy.
Derrik H.
Have trailer available for one way or dont offer it. Yes it saved us some money but not really because extra gas on the way back. Total BS. But we are nice and delt with it.
Tim V.
I've had no experience with this location other than the 30 seconds it took me to do the check-in.
MAZEN Z.
Very easy pick up and drop off. Helpful & friendly.
JUAN C.
Not much service was excellent
Megan L.
When I gave my credit card to pay for the rental truck at the time of service, it should have been paid for. Now I'm getting a past due notice when I had no knowledge of this. This is ridiculous! I returned it to the same person that rented it to me that morning and he did not ask for anything else. You would have gotten 5 stars if I hadn't gotten this notice.
LORIN M.
Doing great guys!
LINDA W.
Keep up the great standard of service. Thank you.
Lorin M.
So goooooood
LANCE R.
treat everyone how you treated me, they even called to see if I would like to get the unit earlier. Great people
Beverly L.
Nothing very nice and helpful
Kevin B.
This Uhaul was especially helpful with questions I had regarding the new process during the covidpandemic. The place was clean and very well maintained. Will definitely make this my go to spot for future trips!
BRIAN R.
Charged for 2 days when I only had it for 1 day. Still not satisfied
ANGUS H.
Great to work with. Thanks
RICARDO G.
Clean truck and equipment, good service.
MARY O.
Very new nice people.
Kelsey L.
Nothing service was awesome!
Jennifer S.
Clean the inside of the cab of the truck .
LORIN M.
Little dish of candy
Raymond S.
Remind customer to lock back slider when leaving truck overnight on return. Thanks
Donald S.
Very professional, hassle free experience. I would definitely recommend this company.
Daniel S.
Nothing. The customer service was perfect and I felt like I would be taken care of for the ride from California to my destination.
Ryan H.
Under the extreme circumstances we are all experiencing, I truly appreciate the service we received!
Jason G.
Super convenient and extremely helpful! Customer service was fantastic!
james W.
Great Rental
Jennifer R.
Academy Film & Storage are very flexible with our needs. I really appreciate their accommodation when we need a few more hours to get our deliveries done.
David M.
Great agency, awesome place to work with. I will be telling all of my friends of this agent. Thank you again
Michael B.
Fix your IOS App so photos can be uploaded reliably.
Carlos G.
Best location in Camarillo hands down!!! Very helpful and truck was nice and clean.
Robert B.
Perfect
Robert R.
Everything went well. They had to switch our trucks since the one we were assigned was out of gas but it was a simple fix that they handled very well.
Kelly J.
See above comment
Alan B.
Customer service was excellent at this location. Would definitely rent from them again.
Merrill B.
Have some signage telling people where to park and what to do… Leave instructions on a sign. Unfortunately at this location there's no one to help you so we don't even have a chance to look at our bill and go over it before we pay for it. Unacceptable
Shakeisha P.
The employees there were very friendly and helpful!
Ryan W.
I've rented from this location a few times. They are professional and well organized.
John J.
Nothing. My experience was great. Highly recommend
Dennis O.
A safety chain was broken. it would have been easy to over look.
Dennis F.
Academy Film & Storage Uhaul were outstanding in every way. It's the Uhaul Corporate Web Site that, no matter which Uhaul facility I rent from, is terrible. Every dealership has issues with it and in trying to input data and get it to function. Usually takes about 45 + minutes to get checked in or out. It needs to be fixed. Also, I'll make reservations with one dealership and have Corporate change the location of Pickup and Drop-Off to miles and cities away from that location and even though the trailer or truck is available where I made the reservation. Getting tired of it.
Terry C.
Very friendly and knowledgeable personnel at this location. The reservation lady not so swift. Needs more training. Needs to listen better
Gabriel A.
They help me remove the dolly from my truck and took care of it real quick thank you.
Michael C.
Nice office staff.
Calvin B.
I was supplied with a very new truck with only 634 miles that drove really nice and made my trip good. The new truck did have an alternator problem but I was able to make my trip complete without any problems. This is no fault of the facility as mechanical problems can occur at anytime and this was not due to lack of maintenance. Calvin Beeker
Ron S.
Friendly Service
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