Customer Reviews for Access Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Access Auto Sales

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Timothy F.
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Very nice people! Helpful and fast and nice equipment!! Would recommend to anyone one! A+++++ service

Bryan P.
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Customer did not leave a comment.

Nelson S.
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Cameron C.
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karen R.
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They were absolutely fabulous. Everything ready, on time, very friendly and helpful. Made me feel totally at ease driving this big truck. Great guys!!!

Cathy H.
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Bobby was very helpful with determining what size truck we needed. It was a very smooth transaction!

nathan D.
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The self check in app on your cell phone does not work in Firefox. I could not upload a headshot when I was using Firefox. It would simply take the photo then return to the upload head shot page. No errors were thrown. I spent 15 minutes just trying to take a headshot I then at the thought that I should probably switch to Chrome because not everybody develops apps for Firefox. Not everybody uses Chrome as their default browser. If more browsers supported your app that would be much better

kyle J.
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Joe T.
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Stephen V.
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glen H.
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Store didnt look like it had been open for awhile. There was a drop box but we had a cargo trailer and we couldn't leave it there. Had to take it to another location

GEORGE D.
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This isn't a knock on this location's performance, but it's a bit scary to turn into the drive from northbound traffic. I had to stop with my turn signal on in the left lane of the highway.and traffic doesn't have a lot of leeway because it's a bit of a blind turn and people have enough road to come up to 60mph by the time they can see me stopped in the left lane. The highway is undivided two lanes in each direction.

ALLEN B.
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Awesome people! Smooth transaction.

Traci B.
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Customer did not leave a comment.

brian J.
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Extremely helpful and friendly staff! Overall wonderful experience!

William R.
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David K.
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Kim H.
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After hours drop off

lisa B.
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Bruce A.
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WAYNE Z.
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No improvement needed. Louie and Bobby were great to work with and I will definitely use them anytime I need another U-Haul.

IVAN K.
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Good location, good service.

Doug G.
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Customer did not leave a comment.

JONATHAN G.
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Nothing at this time

Tracey T.
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jesse T.
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Nothing, the man we worked with was very nice informative. We will you his services again.

CHRISTOPHER M.
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Perfect service.

David H.
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Bob took great care of us and could not think of any improvements. The equipment ran like a champ.

TANYA T.
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Nothing the location was very friendly and helpful

Webster P.
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Customer did not leave a comment.

Natasha S.
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The air conditioning did not work, during the summer time, and the steering wheel was wiggly and hard to control.

SHANNA P.
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The attendance was kind, courteous, knowledgeable and reassuring. He has a huge lot to drop off trailers and trucks after hours. I also phoned him about the trailer I had dropped response very quickly reassuring me that he received the trailer.

Melanie Q.
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I was not able to get any help when needed. There was no answer at the 800 # and the online help option wouldn't work. It was after hours so the location was unavailable.

Cheryl B.
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The man was awesome and very helpful!!

Isacc R.
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Both of the uhauls I have rented have broken down. It is very inconvenient to have to wait on the side of the road because the equipment is not well maintained. It is also inconvenient to need to send pictures of the incident.

paula S.
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Customer did not leave a comment.

Peter S.
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Friendly guy, slight computer issue, but was overall very pleased.

terry W.
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Excellent service. Very nice people. Have already recommended their uhaul service as well as car buying bysiness

Timothy T.
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Customer did not leave a comment.

Billy S.
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Great service at this location....Bobby was very helpful.

Alexandra B.
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David J.
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James W.
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Nothing

elizabeth M.
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Nothing. The manager was very helpful and professional.

rachel S.
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Thomas G.
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Pamela S.
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Alvin S.
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Jeff S.
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Not sure. I was very pleased

Terry L.
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Great company representative at this location. Louie and Bobby was wonderful to work with

KIM S.
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Customer did not leave a comment.

Kathy W.
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Robert L.
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dale T.
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david N.
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Todd P.
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Truck was all set up and ready to go when we got there. Bobbie was very friendly and helpful. Would definitely recommend to others renting a truck.

Toni M.
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Customer did not leave a comment.

JENIFER G.
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The only location I will go to. If I ever use Uhaul again.

joe M.
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Very informable! With us just moving to this new area he was very helpful and gave some great recommendations. I recommend using this location!

simone M.
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ron M.
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Treated me with dignity and respect! Even thanked me and my buddy for our service in the military!

Henna S.
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Customer did not leave a comment.

JENIFER G.
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I always prefer this Powell location! Amazing customer service. Will work to get your needs met.

richard R.
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James W.
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tina C.
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Priscillar G.
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mark H.
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Steven M.
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Bob was great. Although we were not able to pick up at the scheduled time, I really appreciated his efforts and having it all ready hours before our scheduled time for pick up.

Gabrielle D.
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The man that helped me was incredibly helpful and gave great advice.

Michael B.
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Bobby was very friendly and helpful

jerry M.
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The Owner I dealt with was super nice Guy. Very helpful. I highly recommend them to anyone.

charles B.
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Owner was very helpful and friendly, fast service.

Marcia J.
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Bryan M.
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Levi W.
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Kristina C.
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Very friendly and considerate of our time. Two people helped us to get us on our way faster.

larry M.
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Nice friendly service.

Tony F.
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Customer did not leave a comment.

John B.
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Robert Gene H.
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sean S.
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Bobby is awesome! He was incredibly helpful, fun to talk to and wouldn't even let me pay for his broom that he let me borrow and accidentally broke. That, is customer service!

Eric S.
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Great ownership

john W.
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Nothing. Everything and everyone involved with my U-Haul rental experience was outstanding!!! I highly recommend using their services. Great JOB by the MEN from MICHIGAN!!!!

mark G.
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The guys running this place couldn't do anything to do better

Chad W.
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Excellent customer service. Exceptionally clean facilities. Mgmt demonstrated a genuine concern to ensure our requirements were met; record time for turn-in of auto transport and RV ( post inspection and serviceability, and presentation / availability for next customer) Particularly noteworthy was Bobby and brother's demonstrated commitment to living up to the reputation and values of u-haul and ensuring equipment t was roadworthy for next customer. Outstanding!

Chad W.
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Excellent customer service. Exceptionally clean facilities. Mgmt demonstrated a genuine concern to ensure our requirements were met Particularly noteworthy was Bobby and brother's demonstrated commitment to living up to the reputation and values of u-haul Outstanding!

Christopher H.
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Great customer service. Parking lot is easy to get into. Better than picking up at a Uhaul Corporate Store

karma W.
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Customer did not leave a comment.

Ashley F.
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Bobby knee me by name and was very friendly

mark G.
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The guys at this location couldn't do anything to improve they were amazing and helpful in every way

anna S.
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Customer did not leave a comment.

Stephania R.
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Do not deal with Madison TN location. Representative there is very unprofessional.

Ashley P.
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Customer did not leave a comment.

adam S.
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Nothing the owner bobby was extremely professional and nice.

Paul F.
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Kyle M.
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linda M.
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Thanks so much! The truck turned out to be a good decision and your service was excellent! -Linda

stephen B.
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Thank you for the great customer service.

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Customer did not leave a comment.

No reviews have been submitted for this location.

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