Tye took great care to make sure I was set up safely, with a good quality trailer that was in excellent condition. Keep doing what you're doing ...Curtis G.
Action Light Duty Hauling
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
lift gate chain rusted shut.Mark G.
next time make it sure when a customer paid everything online and booked a week ahead of time you have a ready uhaul for them. Don't send them back and forth to establishment if they're close, that's unprofessional and imagine the gas i spent going back to 3 uhaul establishment and you don't even give me discount and you give my uhaul a day after my original booking that's unprofessional...LEMUEL K.
Customer did not leave a comment.Tye W.
Place a note if worker is in the back. Otherwise customer service was great and employee was very friendly.Dolores V.
Customer did not leave a comment.Kimberly W.
Great customer service!JENNIFER S.
I was very upset that I was given an 8 o'clock reservation when that particular location doesn't open till nine, and when I gave my credentials over the phone, I did not get a pick up code, then the person who was supposed to be there at 9 o'clockDidn't show up to work until 930, and I had helpers from out of town that were waiting on me, and the employee didn't seem to care at all when I brought it up about his being so latenancy L.
fast easy and good serviceDillon A.
GREAT SERVICE THANK YOU SO MUCH !!!!!!!!!!Hanan S.
Customer did not leave a comment.Rosario M.
Customer did not leave a comment.BERNARDINO E.
Customer did not leave a comment.Lorna C.
Customer did not leave a comment.SCOTT C.
Customer did not leave a comment.ANDREA G.
Customer did not leave a comment.Kathy L.
Customer did not leave a comment.ANA R.
Customer did not leave a comment.SUSAN W.
Quick service!Fredrico B.
This pick up location was great! Very helpful and polite people. Not happy with uhaul as a company!! I reserved a 26 foot truck in Santa Maria,Ca and 2 days before I was to pick the truck up about a mile from where I was moving from I received a call from uhaul tell me the only way that I could get a 26 footer was to pick it up 45 minutes away.. I had to fake a 20 footer to get it in Santa Maria. I had to leave about a pickup load of things because it wouldn't fit in the 20 footer. I had to make the 5 hour round trip back in my pickup to get everything. Not a happy customer!!Stephen F.
Customer did not leave a comment.Gabriel M.
Customer did not leave a comment.Jagjot S.
Ty went above and beyond in helping with the rental and pick up, and he even included straps. I would definitely recommend this location. I was disappointed with the cleanliness of the cab, it needed to be wiped down. Thank you Ty for all your help!Lisa M.
Extremely helpful. Very friendly and knowledgeable staff.Jagjot S.
Customer did not leave a comment.Samuel W.
Staff went above and beyond. Very satisfied with the service.Cecile P.
Wear a mask! Stay safe and stop covid-19!Lisa W.
Worst experience I've ever had. Guy threatened to give the trailer away if I wasn't there by noon, trailer was broken causing ramp to fall off when jerp was half on teailer, sent some kid to stare at it and left because he had no idea how to help, tfuck check engine light came on. Minus 2 stars if i could rate it correctlyDesdnie H.
Had great experience with both uhaul pick up and drop off. Had horrible experience with operator Ana who said I had to drive to Lompoc for pick up but other operator I talked to fixed everything.Lori S.
The man who helped us did a great job. Our only concern was that neither he nor anyone else in the office was masked.Grant H.
Customer did not leave a comment.Kieth B.
Great customer serviceCelina H.
Customer did not leave a comment.GAIME C.
Customer did not leave a comment.ROBERT R.
Customer did not leave a comment.ROBERT B.
Customer did not leave a comment.JEFFREY Q.
Was to pick up at 9am no one showed up till 930am then didn't even bother to ask who was in line first. So although I was the first inline I did not get helped till 3 customer in. Returned van less than 1 hour and no one was there to receive van or talk to. And this location is in one of the worst parts of town. So sitting in my car for 30 minute was not fun. Poor customer servicerichard E.
Nothing. Rye was incredibly helpful. He helped me find and fix a short in my trailer wiring connection so that I would be able to proceedMARK K.
Customer did not leave a comment.Steven S.
Customer did not leave a comment.DANIEL M.
Easy to use, highly recommendedmario J.
Very good costumers serviceSAUL C.
Great experience. Thank you.JOSE S.
The employee checking out the truck had no idea how to work his system.. What should have taken a few minutes took an hour to complete.MEGAN F.
They overcharged me and will not respond to my emails.Robert H.
Somewhat hard to find and site not easily identified. Was disappointed that my requested pickup location was changed. Original location (Grover Beach) was about three miles away. Santa Maria location was about 20 miles away. That was approximately 40 miles out of my way. I reserved about a month early and was disappointed trailer was not at my requested pick up location.Larry C.
Regional office in Los Angeles changed my pick-up location due to the small size of trailer. That location was far out of the way for me. I called the store I originally asked for, and they advised they would rent me a larger trailer. When I arrived to pick up the trailer, they sent me to the changed pick-up location, which was closed when I arrived. Simply terrible reservation service. Reservations need to be location specific, not trailer specific.Timothy O.
Customer did not leave a comment.Andy M.
Customer did not leave a comment.John B.
Friendly and courteous, overall good experience.Jennifer P.
Awesome service, definitely recommend them to anyoneRandy C.
Everything was great w/ u-HaulHector N.
We originally tried to pick up a truck at a different location after hours using the online pickup feature. It didn't work because I am military and my DL doesn't have an expiration date. The online customer service couldn't verify it was really me because my expiration date, even after she called my alternate contact I had listed. They just said I couldn't be verified and had to pick up with an actual agent, which didn't work for us because we needed the truck right then. Luckily for us, we found another location in town that was open for another 6 minutes and they stayed late for us to pick up the truck and their location instead. That location was location on Boone st in Santa Maria, California and they were excellent. The best uhaul location I have ever used and would go back to them in the future if needed.Michael G.
Customer did not leave a comment.Henry S.
My 12 yr old son found drugs in the ash tray . Not good !!!!! Truck was not cleaned . Very disappointedJason C.
I have done business with Action before and am never disappointed. They are friendly, and efficient. They get me on my way quickly.Keith L.
Customer did not leave a comment.Phillip S.
Tye was awesome!Paul G.
Customer did not leave a comment.Rick T.
We have come to place a few times now and we love them! Friendly, honest and fair. This is our go to location.Mayra B.
Good and friendly service.Cynthia H.
Customer did not leave a comment.Ruben S.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.Tyler H.
Customer did not leave a comment.domenico E.
System was not working I recommend a better more supportive system it's not efficient t and not helpful for employees and customers.Magdiel S.
Customer did not leave a comment.Robert M.
Tye was accommodating and even called on the first day to make sure everything was ok. Super easy to return.Todd T.
I was Very Pleased with the Efficiency of the young man we dealt with. Tye Wheeler was Very polite and helpful. He let m know if I did my reservation online it would save time. Wow, his advice made this rental a Pleasure. Thank you for the Wonderful experience. Also this location was very easy to get in and out of. I will definitely recommend Action UHaul for the Go to place.Tye W.
Really friendly staff, quick to get me in my truck and made sure everything was in working order and i was good to go... Thanksjustin B.
Called the 800 number to locate a car carrier. Within minutes we were directed to Action Light Duty Hauling. When we arrived to their location, they had the equipment ready and helped us load the car.Noubar G.
Customer did not leave a comment.David F.
Customer did not leave a comment.Jose J.
Great serviceSamuel M.
Customer did not leave a comment.Bill F.
This dealer is actually ran better and smoother than most ive been to i was quite impressed. I went in thinking they were gonna be like the rest ive done business withDagoberto A.
Customer did not leave a comment.LANCE L.
Customer did not leave a comment.Beverly S.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.Rodolfo D.
Excellent customer service!!!Ciera F.
employee was slouching back and hastily eating snacks from a bag when I walked in. did not even so much say excuse me or wipe off hands before proceeding with transaction.James G.
Customer did not leave a comment.Sergio G.
You did a grate job ????Eugene G.
Customer did not leave a comment.Liliana M.
Customer did not leave a comment.Jason D.
Customer did not leave a comment.john B.