Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The office lady Brenda was very helpful, friendly, and new her stuff. I would like to thank her again.
Pamela Jane Ruppert
|
Overall Experience
Rating:
2.0
Have a utility dolly that was reserved for my truck.
David Perez
Rating:
5.0
Very affordable storage units and was able to use one in a time of need. Would definitely come back again.
Eydiel Reyes
|
Overall Experience
Rating:
5.0
Everything was great thank you very much
Shirley Marie Rivera
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Diane Sammie Cerda
|
Overall Experience
Rating:
5.0
Amazing Experience! Management was Very accommodating and Extremely helpful!
Roland Roy Rosenbaum
|
Overall Experience
Rating:
5.0
Very kind considerate and professional. Wonderful staff.
Ovidio Ortega
Rating:
5.0
Customer did not leave a comment.
Leticia Morales
Rating:
5.0
Customer did not leave a comment.
MAGDALENA BENAVIDES
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Veronica Huerta
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Overall Experience
Rating:
5.0
Very satisfied with staff. Excellent service. Had mechanical problem with moving truck and staff solved all problems without any inconvenience to me.
Responded promptly and courteously.
Sandra Jean Walsdorf
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
gordon brown
Rating:
5.0
The staff Brenda es very kind and friendly.
ELIZABETH RUDGE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erick Justin Perales
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Phylisha Moreno
Rating:
5.0
Customer did not leave a comment.
Carlos Perez III
Rating:
3.0
I received the uhaul with almost no gas and returned it with the same and was charged 61 bucks. Never again, will I rent from this place.
Terri Leija
Rating:
5.0
Customer did not leave a comment.
Richard Charles
Rating:
5.0
Customer did not leave a comment.
Pamela Perez
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Richard Moore
Rating:
5.0
All was satisfactory with the unit and reasonably priced.
Rosalinda Alvarez Rincones
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Billy Patrick
|
Overall Experience
Rating:
4.0
I had problems with the tire tiedown on the passenger side it kept coming loose
WILBURN HENDERSON
Rating:
5.0
Customer did not leave a comment.
Iris Rodriguez
|
Overall Experience
Rating:
5.0
Nothing, everything was perfect. Very spacious, seats were comfortable it was a good experience.
KIMBERLY GEARST
Rating:
5.0
Customer did not leave a comment.
Michael C Metzger
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bradley Burton
Rating:
1.0
I had a reservation, had 2 truck loads of furniture and I get there and they didnt have the room. So what was the purpose of the reservation. Do not call!! Go in person to assure you get it!!!
Kristian Rodriguez
|
Reservation
Rating:
5.0
Customer did not leave a comment.
Rhonda McClain
Rating:
5.0
Brenda was very professional and answered all my questions. She helped with a u haul rental as well.
Thomas Randolph Green
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Molly Becker
Rating:
4.0
Great
MARC ANTHONY GALVAN
|
Overall Experience
Rating:
5.0
Great customer service!
DENA MICHELLE LUGARESI
|
Overall Experience
Rating:
5.0
Office manager was always helpful and friendly. I knew was property was secure n never had a problem.It was a pleasure doing business with you all. Thank you
TARA BERMEA
|
Overall Experience
Rating:
5.0
Brenda was great.
JESSICA ZUNIGA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erica Russell
Rating:
5.0
Customer did not leave a comment.
Abel Huerta
Rating:
5.0
Customer did not leave a comment.
Avangelina Hernandez
Rating:
4.0
Customer did not leave a comment.
JEFFREY BURTON
Rating:
5.0
Customer did not leave a comment.
mary caraveo
Rating:
5.0
The person we dealt with was very pleasant and helpful. Very satisfied with our choice of storage facilities.
Privacy Request
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Arthur Maxwell
Rating:
1.0
I will never rent from you again!!!!
Robert Molina
Rating:
5.0
Customer did not leave a comment.
Claudio Arellano
Rating:
5.0
Customer did not leave a comment.
Claudio Arellano
Rating:
4.0
Customer did not leave a comment.
Kerry Into
Rating:
4.0
Well kept storage.
DAVID MACIAS
|
First Impressions
Rating:
5.0
The guy who helped us was super fast and nice and we were able to rent a truck the day before we needed it which was awesome!
Samantha Mendoza
Rating:
5.0
Very excellent service.
ROLANDO MARROQUIN
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Orlando Trevino
Rating:
5.0
YES, MS BRENDA UHAUL ASSOICATE VERY FRIENDLY,,,CURTIOUS,,,,EXPLAINABLE & INTELLIGENT,,,,ALL OFFICES SHOULD HAVE ASSOCIATES LIKE HER,,SHE DESERVES A RAISE FROM HER SUPERIOR OFFICER. THANKS, MR ANTHONY CAVAZOS,,,11/29/16.
Antonio Cavazos
Rating:
5.0
Customer did not leave a comment.
FRANCISCO GONZALEZ
Rating:
5.0
Customer did not leave a comment.
Linda Munoz
Rating:
5.0
Customer did not leave a comment.
Kenneth Mitchell
Rating:
5.0
The staff was very protective of allowing just anyone on site and I appreciate that because I had just reserved a storage room at this location. Everyone was very courteous and professional!
LETICIA GALLEGOS
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
sylvia gentry garza
Rating:
5.0
I couldn't have possibly had a better experience. Thank you! :)
sarah burkhart
Rating:
5.0
Customer did not leave a comment.
Allison Thompson
Rating:
1.0
Customer did not leave a comment.
Diana Smith
Rating:
4.0
Great customer service. clean
Privacy Request
|
First Impressions
Rating:
5.0
The manager is such a sweet heart helped me find the best stoarge rate. Thanks Self Action I recommend ya to everyone...
Privacy Request
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Amy Haley
Rating:
5.0
Customer did not leave a comment.
Tina Ybarra
Rating:
5.0
Fix your intercom and put a roof over it .it is hard to operate when raining.
ROBERTO ROMERO
Rating:
1.0
roof is rusting and there is/was a water leak in several units. no response at the gate the second day
Privacy Request
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
tomasa guzman
Rating:
5.0
Customer did not leave a comment.
Michelle Yates
Rating:
1.0
I reserved the van via phone call. When I went to rent it they indicated the price may be higher to which I objected. When turning in the van I had to wait half an hour for an employee to show up.
Doug Lawrence
Rating:
5.0
Customer did not leave a comment.
GABRIELA LEAL
Rating:
4.0
Customer did not leave a comment.
Adrian Perez
Rating:
4.0
Young lady behind the desk very helpful no problems and was on my way within 10 minutes......great job!!!
GUILLERMO PEREZ
Rating:
5.0
Angela was very kind and fair to me even though I overreacted to her questions about my rental. I would very much like to rent again sometime. I just like to know what my charges are going to be and what I can expect from my rental experience. Thank You sincerely.
DAVE BODEMHAMER
Rating:
3.0
Customer did not leave a comment.
ADRIAN GONZALEZ
Rating:
5.0
The Staff was helpful and well informed and thorough in preparing the paperwork. They were friendly and supportive.
IRENE FUENTEZ
Rating:
5.0
Super nice and helpful. Easy in and out. Very friendly.
SANDOR MAURY
Rating:
5.0
Customer did not leave a comment.
DELIA AVILA
Rating:
5.0
26' truck was not provided as per reservation, I received a 17' truck instead 26'.that issue required me to do more than one load and mileage. also that truck was given to me after 11:00 a.m wasting my time almost half of the day! no discount provided due that issue! Reservation #23251384