YEEHAW
Alex A
Customer Reviews for Adkisons BP Pure
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was perfect. Thank you!
Susan PNot one thing!! This is the location for the best customer experience I have had anywhere in ages. Thank you for going out of your way to get our needs met!
Sam WThey went above and beyond to make sure I got the uhaul I needed.
Katrina Cno need to improve ,- excellent service
ford mThe owner Mr. Larry was so kind and very approachable. He explain everything to us and made sure that the truck is well maintained.
JOMELYN AMr Larry Atkinson is best Uhaul rep in Pensacola! Don’t deal with any other location.
Charlotte MGreat location with friendly owner
Scott CMr Larry Atkinson is a great asset to the East Hill community! So customer friendly & efficient!
Chuck BFirst rate, professional hospitality and service. Larry made the entire experience excellent.
Robert HThe truck leaked during the trip to charlottet when it rained. My king size Serta mattress got wet and now has a big ugly stain. I hope it doesn’t mildew
shayne fOverall the vehicle was cleaned but the inside of the storage area on the vehicle had an awful smell. Needs a thorough cleaning/disinfecting. Aside from that, a great experience though.
David DLarry was a true Professional answered all our questions and was a pleasure to rent from made our move that much smother Thank you UHaul .
john hThe U-Haul was clean, but I think the motor was going out because we couldn’t do more than 55 mph without it rattling extremely bad and I didn’t even have a heavy load. And also did it with nothing in it as well with it being after hours, it was scary. Also not to do with this location, but the check-in process on the app was extremely frustrating.
MADISON TThe BEST customer care by owner, Larry Adkison.
scott hLarry was fantastic. Communication with him was great and he was a very personable man. I like working with local businesses and his has been in the family since 1959.
Ronnie ANo
charle cThis location is the perfect place for 24 hour rental. I literally rented (and it was my first experience) 3 uhaul trucks from here due to a difficult move I created. The area is safe and the owner is family Oriented.
Joshua HThe man that ran the store was so helpful and kind. Excellent service, highly recommended!
Gary BI would highly recommend renting from here over other locations. Here you feel like family and not just business. Please forgive my review from the past weekend we were having trouble with the Internet in the rain. Shop here for all your uhaul needs
Joshua HFriendly, Fast, Professional. Will Use again.
MICHAEL WThe best customer service!
Adriana SVery friendly, courteous, and accommodating. Larry is awesome!
karyn hGreat customer service. Convenient location
patti rExcellent customer service! The shop owner went out of his way to ensure I was a satisfied customer. Finding 5-star service is difficult these days. You will find it here.
Daniel KAir-conditioning not cooling, driver's seat locked in full back position. The staff was very professional and courteous.
Thomas MAlways a pleasure to do business with Larry!!!
D BLarry was an absolute delight to work with. The vehicle was new and clean. The best U-Haul experience I've had to date.
Conroy WEasy to work with and very accommodating!!
michelle fKeep rate down
james cLarry had excellent customer service and was a great help! Had the right size of u-haul we requested for a move, and was very timely! Highly recommend his location!
Alisha DThe gentleman was very nice and helpful!
Renee GI can’t give enough praise to the location in Pensacola! Larry was the most helpful, polite person ever! He was even able to help me find movers since mine that I scheduled through the booking process didn’t show up, call, or respond to any messages. 5 stars for Larry at Uhaul
Christen SAc is going out in truck was my only issue
AMIYA BLarry at Adkinsons is outstanding. Processed me quickly and I was on my way. Upon return he met me at the van and everything was wrapped up immediately. Great guy, awesome service.
Robert NAdkinson’s is the absolute best out there. I use them frequently and recommend them to everyone. Larry is a prince.
Ron HThe pick up spot was full, but the U-Haul person came right out on the street and checked us out. He handled the parking etc. Was much appreciated after such a long trip.
Jeff HMr. Larry is a wonderful and very helpful individual to rent from. He was professional, helpful, and accommodating. I would recommend him to anyone looking to rent from Uhaul.
Grafton BLower your mileage rate
james cI loved renting from Larry! Wonderful customer service and very convenient location. I’ll rent my uhauls from him every time! Thank you so much
Sara CLower your rental rate
james cRented uhaul from Adkinsons 4-5 times met all expectations every time
tim hThis was a positive experience and I can’t imagine how you would improve anything. Professional and friendly service was the best.👍👍
Barbara HExcellent service. Friendly and helpful.
MICHAEL WI can’t think of any improvements that could be found. Larry makes the rental process so smooth & he is so courteous & you just know he’s an honest & good person. If & when I need another uhaul, it will be from him & I have spread the word .Larry, If you see this, thank you again!! I so appreciate your help.
ligaya zAs far as this location, nothing. The man who helped me, I believe his name is Larry, was very courteous & professional. I wish all transactions went as smoothly as this one did. We need to clone him. Nothing but praise from me.
ligaya zThe owner of this place is the kindest and most helpful gentleman there is . We have rented from him before and his service is always excellent .
Anne BNo suggestions, everything went smoothly. The store owner at Adkisons was very nice & helpful. Made my job much easier.
anglea bI would recommend Adkinson's UHaul location always. Mr. Larry is the definition of customer service. He goes out of his way to personally take care of his customers. Thank you Mr Larry.
Lori HAdkins BP and Larry were great!
ANNA JLarry was one of the best I've ever dealt with at Uhaul. Would highly recommend!
Tommy VAbsolutely wonderful! Mr Larry is the best! Great customer service!
Elizabeth BNothing. Outstanding customer service. However, was unable login online.
mario mGreat customer service. Made me feel very welcomed. Highly recommend h this place.
John FLocation is awesome, great communication and easy to work with.
Jesse DThe agent was nice and very helpful. Nothing I would change.
Vickie PThe guy Larry at this location is absolutely awesome. Very professional and friendly and I come back to use him all the time.
JOSEPH MOUTSTANDING service! I love Larry and use him often.
Ron HThey did a great job
kevin wFaster rental process. The computer or system was very slow.
jason wNothing more y’all can do other than move the furniture for us! Lol Thank you for great service
Howell MInspections on these units need to be stricter. Straps were needed to be replaced. Tires low.
TONY F