Customer Reviews for Advanced Self Stg Of Wexford

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Advanced Self Stg Of Wexford

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Dana S. on

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Couldn’t be better thank you

Thomas M. on

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Jonathan O. on

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KATHERINE M. on

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Sandra J. on

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I set up my rental online. It was easy and convenient. The rental van was perfect. I would recommend you highly. Thank you

Molly C. on

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Norene C. on

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Susan S. on

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friendly, efficient and well done!

sandy B. on

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This was not the original pick up location we were told to come to. We were notified from the Monaca PA location while we were on our way to the store at 7:30 in the morning that she did not have our truck and could not tell us when she would have our truck. She told us to drive to 30 miles away to pick up our truck from Wexford. We started loading 5 hours after our original moving plan because of the pick up issue. This is a huge chunk of moving time.THEN after all of the hassle to pick up the truck from the new location, things seemed ok. New truck, clean, just over 500 miles on the truck. We loaded the truck and started driving. Only to find out when it was getting dark that we had NO tail lights. There was a sticker in the truck that said it passed U Haul's inspection. HOW did it pass with no tail lights? We had to stop our drive several hours early and stay in a hotel for the night due to safety and legal concerns. This is the second time we have used U Haul. The first time we had no trailer tail or break lights! 2 out of 2 times we have used U Haul we have been disappointed due to safety issues. When I called U Haul for help I was on hold for 25 minutes and gave up.

Lorenz S. on

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Maya G. on

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Sharon C. on

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Christopher G. on

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karl T. on

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Norene C. on

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Daniel F. on

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karl T. on

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Detles V. on

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Lynn A. on

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Service was great!

Peter K. on

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Mark D. on

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Ronald G. on

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ANNA G. on

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Patrick D. on

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The driver's rear backup light was broken but the truck was clean and working. I booked via web and was upset to find my location, which I thought was guaranteed changed to another 45 minutes away. After spending hours on the phone, the original location got a truck in for me. When picking up the truck I had ordered 24 packing blankets. The location only had 12 but I was charged for 24. I am still trying to get my $10 back. I will not be using uhaul again.

Jon G. on

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ron J. on

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all went as advertised

rich V. on

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All good thank you

Jeremy S. on

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Lynn S. on

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GREAT experience- wouldn’t change a thing! Moving is always tough, so Tracy Hunt & team being accommodating & personable was a huge relief. THANK YOU and see you soon for next rental.

Louis S. on

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Be ready for your customer on time with the truck cleaned inside.

Robert B. on

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This is more of a storage facility. Although, I have dropped off and picked up at this location and both visit were very good. There isn’t much kept there for renters. But when reserving, they get what they need. It is in a very convenient location for me. The people there are very nice. I used after hours drop off, which is a little concerning as there is no security and the trailer could have been taken before they opened Monday. Find a way to verify the drop off when closed. 24 hour drop off is an attractive feature.

CHAD J. on

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The folks at the Advanced Self Storage of Wexford are the most capable, courteous, and helpful Uhaul staff I have ever worked with. I have been renting vans, Uhaul trucks and trailers for over 20 years and both Carly? and Tracey? were the most customer-friendly and supportive persons I've ever dealt with in the Uhaul corporation both in person and over the phone. They were able to navigate potential hiccups in our plans and did everything possible to cater to our needs as a non-profit organization traveling to serve others in need. They are to be commended for their dedication to customers and service. - Chad Johnson

JOE N. on

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We were extremely pleased with our experience

JULIE M. on

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The team was so easy to work with and the facility is always well taken care of.