Friendly and helpful.
Briana H.
Customer Reviews for A-Eleven Covinience Plus Grocery Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good.
Hetuk P.The process that the location had to go through seemed cumbersome and slow.
darrell J.The location has the main problem when the trucks parked are so close to the fence. When I parked, an ancient sir. He came out to rebuke me and accuse me that I had destroyed the fence, which was a lie. It was an awkward moment for me
Carlos B.Easy process to rent. I would probably do more of the online check-in in future as it does speed things up
Andrew E.Thanks so much A Eleven for the rental, I will be back again
trevor C.Unorganized.
Tannis M.I was over charged for the U haul. No advertised prices for gas or other fees!
CHARITY M.Give the satellite offices more access to fixing billing on a service issue.
Henri J L.Everything at this location was easy, no problems at all
JAMES L.The wait time in the store to pick up and return the truck took a really long time. Also, the billing for this service is really confusing. Paying a deposit in the store and receiving change in cash doesn't make sense. I'd prefer the cost of the truck billed to my credit card and then receive the deposit back in full refunded to my card.
Jesse T.