Customer did not leave a comment.Ayanna W.
Customer Reviews for Affordable Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.TREDRICK H.
Customer did not leave a comment.Fred M.
Customer did not leave a comment.Sam C.
I did not like the app check-in and pick option that was given at first.Edwina W.
Customer did not leave a comment.JOHN P.
Customer did not leave a comment.MICHELLE W.
Seamless check-in and return processColleen G.
Customer did not leave a comment.SHATAVIOUS J.
Customer did not leave a comment.Andrew B.
Customer did not leave a comment.Wayman A.
Customer did not leave a comment.TENELLR P.
Dirt was inside the Van. Did not turn over after bring it home to start my task. RUDE service from location. GRADE - CJholar F.
Absolutely nothing...you greatJAMES S.
The staff was very friendly and professionalTracy G.
Offer military discount for veterans...Ray W.
Customer did not leave a comment.JOSEPH S.
The only thing I would suggest as an approval, would probably be to continue providing excellent services!ERMISE M.
I work for a UHaul dealer, but when I need something quick & by my house these folks are always my go to. They're always busy but make everything as smooth as possible and ALWAYS friendly. Thanks guys!JULIA S.
Customer did not leave a comment.DANGELO W.
Customer did not leave a comment.KEVIN S.
Customer did not leave a comment.CHARLES H.
Customer did not leave a comment.Justin T.
N/A our experience was great & Myron was very pleasant and helpful! Thank you for a great experience!Kelly S.
Customer did not leave a comment.Barbara L.
Customer did not leave a comment.CHRISTOPHER N.
The owner and her staff was very nice, kind and professional. I will use there service again and refer them to others. Pastor Loretta Cooper.LORETTA C.
Always pleasantAndre C.
Customer did not leave a comment.MOLLY G.
I had a great experience. They are nice people& have excellent customer service. I would definitely use this location again.Chinqua P.
Customer did not leave a comment.Justin K.
Best UHaul experience I've ever had. Great service!AARON A.
Customer did not leave a comment.Janice D.
Customer did not leave a comment.Akil D.
Customer did not leave a comment.Natasha P.
Customer did not leave a comment.Frank C.
The staff is friendly, helpful & professional. I will always select them first for my towing needs.CHERYL E.
Check in was easy and quick, the vehicle was great and helped with my moving needs. I have no complaints.Marissa A.
Customer did not leave a comment.Anthony R.
Customer did not leave a comment.Prince B.
Customer did not leave a comment.Latiffa K.
The truck was extremely nasty and they canceled the reservation without informing me and gave me a runaround. The car trailer was hooked up completely wrong putting myself and everyone I came into contact with in danger. I drove across 5 states and the tire straps came off during the ride. I am highly disappointed and was very pissed knowing at any moment of that drive I could have lost my car and possibly killed someone because all it would have taken was the right bump and off the trailer came.Danielle T.
The office was disorganized. It would be more professional if they could separate the furniture store from UHaul. At least have two separate desks for each, even if only one person handled both. When I walked in, I could not determine if UHaul was there or not.Anthony M.
The truck was not clean in the cab nor the back. It leaked in (3) different places from screw holes in the top/side of the truck. The oil light came on and the truck needed oil- I put (3) quarts but it could have used more. The floor board was not sealed allowing heat from the engine to travel straight into the cab of the truck just under the gas and brake pedals causing me (the driver) to become soaking wet with perspiration and eventually dehydrated. This was the worst moving experience I have ever had and would not recommend UHaul to anyone.Clay T.
The vehicle was filthy when I received it. Due to time constraint I asked for wipes to disinfect surfaces I would be touching. Cigarette ashes and debris on the floor. After I dropped the keys I saw another customer take the truck before I even left the lot in my personal car. Obvious now the vehicle isn't being checked in correctly, inspected or cleaned. I was charged a cleaning fee which the location refuses to refund although I received the vehicle filthy. Blame being placed on me as the customer for using self checkout.Shaughna W.
Customer did not leave a comment.Evan M.
Customer did not leave a comment.Consuela S.
One of the workers was rude.. She had a short haircut.. I assume she was the manager.. She seemed to have an attitude..Ronald C.
Nothing... customer service was excellent!!!Trinisa W.
Customer did not leave a comment.Johnny W.
This location didn't have anything I reserved. Not the truck or the 2 dollies I requested. Overall, it made me not want to use Uhaul again but the lady that was helping everyone was very professional and polite. Had it not been for her positive attitude a lot of the customers would have been very upset. I didnt get her name but she was awesome and very helpful to the best of her ability. Definitely won't reccomend that anyone uses this location on a Sunday. Terrible mistake.Felicia T.
The customer Services are very helpful and kind thank you are for Allowing me to use uhaulApril A.
Customer did not leave a comment.LEROY B.
This company had roaches and bugs all throughout their truck. Absolutely disgusting! 0/10, would not recommend!Nechial M.
Customer did not leave a comment.Donnay K.
Staff was friendly and helpful.Catherine F.
Customer did not leave a comment.May W.
Really nice efficient workers.Adiin C.
excellent customer service, very friendly which really makes a differenceJENNA L.
Very nice and friendly I love this location thanksThomas D.
Although there was a bit of a wait, the check out & check in process was seamless!Audrianna D.
Great customer service.Sheryl R.
The Uhaul moving truck mirror was broken and taped up with clear scotch tape when we received it. and there was no clear information on pricingCALVIN J.
Customer did not leave a comment.Gina E.
Customer did not leave a comment.d'andre R.
Customer did not leave a comment.Angel D.
Customer did not leave a comment.Jasmine D.
Lovely staff. Just in a weird area.Jaeda B.
Customer did not leave a comment.Hanna Y.
It's great at this locationHOWARD J.
Customer did not leave a comment.KANDICE J.
Ms Newman and her staff were more than accommodating, friendly, pleasant, amiable,.. I could go on and on..Alex A.
Customer did not leave a comment.Toni I.
Customer did not leave a comment.lebrol R.
Customer did not leave a comment.Clair M.
The customer service is EXCELLENT!! The equipment is always clean! I would recommend this location to anyone!!Tonee G.
More organized, customer service too slow and not efficient.Leigha L.
Customer did not leave a comment.Gwinne P.
We had an excellent experience. Very timely and professional.DAVID T.
Customer did not leave a comment.Romereo H.
Customer did not leave a comment.SYLVIA C.
Customer did not leave a comment.AGNES A.
Customer did not leave a comment.JAMES V.
Stop treating customers like we're all sick. I also didn't like be overcharged.Li O.
Customer did not leave a comment.Eric R.
Excellent & prompt customer service by the attendant.Lolita W.
Great customer service spoke clearly answered all questions wonderful personality felt at home no changes neededShantel M.
Customer did not leave a comment.ARKIA E.
Very warm and friendlyMargaret I.
Great Customer Service and Very Professional service!!DONALD W.
Sharpen the saw. Keep everything the same just get better at the small things. I had to wait in line and didn't like my wait time maybe a quicker serving time.ANDRE G.
The entire off staff was very nice and polite. They practice great safety issues. Thanks you for the great service on the south side. This was my first time ever using Uhaul Keep up the great service. You all need raises!Mattie C.
Customer did not leave a comment.KENISHA J.
The equipment is clean but malfunction, needs service.AUGUSTINA A.
Customer did not leave a comment.STANLEY E.
I was asked if I came in contact with somebody confirmed or around Covid19. I didn't understand why asked the question and the Uhaul wasn't cleaned when I received it soon as I got about 2 miles away from location I stuck my hand in something sticky on the steering wheel while driving. I didn't know how to respond I felt singled out. My uhaul wasn't cleaned when I rented.Royce M.
The employees are very professional and attentive. I will certainly return to this location in the future.Winston B.
This was one of the most professional Uhaul locations I've ever been to. Customer service was excellent. All employees greeted you whether they worked behind the desk or loading trucks with furniture. I would definitely recommend this location.Sheila W.