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Darrell Riley
Customer Reviews for Affordable Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was dark when we got back do the area was dark and people were loitering around.
Doris Davisi had to wait an hour for my truck. they wasn't even open prior to my reservation time. I lost an hour of moving time with my movers.
sherita craytonGreat actually the ride was a lot better than I expected. The trailer handled exceptionally
SJUAN EDWARDSVERY RUDE NOT KNOWLEDGEABLE WORST CUSTOMER SERVICE EVER!!!
Ieshia MobleyDue to the inconvenience, I'm requesting a full refund. I received a phone call from the location stating that there was no after-hours pickup available when I successfully confirmed an online reservation through U-Haul's website. I was sent an email stating that the reservation was canceled, which I didn't authorize. I visit the pickup location as soon as they open, only to discover that the vehicle I selected isn't ready and hasn't been checked in by the previous customer. All of these issues totaled to a huge inconvenience and set me back on the arrangements I had already scheduled.
Karl BushRented truck that I was unaware had a hole at the top, therefore my belongings were damaged by rusted rainwater. I contacted the location and informed the manager of this issue to which she replied there was nothing she could do about it. Will be filing a claim for damaged property at the fault of the manager and location.
Janaye McLaughlinNo comment
Travis BatesGood customer service
Nakia MitchellEverything was great.
Shanunta LeachNothing. The staff was friendly. Easy to talk too and my best friend who help me move, let out with a job. So everything was perfect.
Ramirez WilliamsThe customer service was great here as well they were very happy to see me since we had been in contact with each other and very understanding due to all the inconveniences I’ve had
candice demontagmacGreat customer service.. I went to two other stores before this one and they was so rude. From the time I walked in to she was nice she greeted me when walk in the door took care of me right away and was very helpful
Leshandria ThomasN/A The service was great! Thanks
BILLIE GreenFavorite place to rent a uhaul. Only place i really like to go. Family there are always nice.
Justin CunninghamNo improvement needed. The entire experience was effortless
Robert StevensonGreat customer service hassle free. Friendly staff
Patrick DodsonOne of the best customer experiences I had in years
Starrie LindseyGreat customer service. Will definitely rent from here again.
DARRYL CHRETIENNothing, the process was quick, the staff was professional.
Lemuel ArnoldKeep up the great work
Kenyette MosesSigns to direct you through the furniture store to the U-haul representative, the staff was pleasant.
Lemuel ArnoldIt was Night time and this location looks like an abandoned unoccupied shopping center. I placed the keys in the slot which did not seem safe, however, thanks again for allowing me to use the trucks.
Steven LaBroiNice customer service
Shaquilla EasleyCourteous and professional service.
Carl AndersonProcess was simple and efficient. Definitely recommend
John EkeomaFix the parking lot road
Yemargura HallThe lady that helped us was so professional. She would be someone that I would hire. She has great customer service skills
Jonnie Stacy BarnesI absolutely loved my experience with Affordable Furniture. They were extremely nice and helpful. I would rent from there again.
Phoebe OdumGreat job 👍
Tammy AustinI have been doing business with Affordable Furniture for years and will continue. The customer service is great from the walk-in to the desk for service.
Yulanda SmithMe personally I would not change anything because they will make a way out for u to see that’s u can still succeed to carry out your mission
Mary HamiltonAbsolutely NOTHING to improve on. This is my go-to location. The fleet is always clean and well maintained
charles connorThe lady in charge at this location has a nasty attitude. She was on the phone while trying to service me. Her responses to my questions were snappy. Overall U-Haul is a great company but this location will not get my business or recommendations.
Amy WrightContinue to do what you do customer service is number one appreciate your vehicles always nice and clean excellent place I would recommend it to my friends families co-workers thank you🙂👍🦋🙏🏿
Estella SaundersCustomer service was on point!!!!!!’nn
BENNY HARRISYes, i have already told others about how grate &professional the staff are .this is reason why I prefer doing business at affordable furniture! Thank for such great services. DonnaRoy Banks.
roydonna banksMiss Lauren was so kind and very professional. Everything was handled properly and efficiently.
Gail OdenLove the customer service!
STACEY BROWNKeep on doing what y'all do an excellent and amazing job. Thank you Ms. Davis
Cheasterline DavisEverything went great 👍🏽
Joseph JenkinsThey are very helpful, understanding, and very kind
Andrea TurnerGreat customer service. My go to Uhaul location! Kwania And Myron were very helpful !
Lauryn NewmanNothing.. Everything was great!
Tremayne HaynesThis location is in a run down scary part of Atlanta. A man stole two blankets off the truck while Ron was speaking to the Uhaul owner sitting in the cab looking at gas n mileage. Ron had to chase down this thief not knowing what he have to deal with behind a store! It was dangerous n the thief threatened Ron n other witnesses. I will never ever visit thst side of town! The owner of Affordable furniture was nice though.
Charlene HaynesMyon was extremely helpful. Its refreshing to some people still take customer service serious.
Bilal MuhammadAs soon as you enter, the location you are greeted right away in a professional manner. everything went very smooth and fast we were on our way. Within 20 minutes tops. Very impressed by everyone that was there on staff will recommend them to all friends and family. Stephanie Ware
Stephanie WareNone
Otis PickettThis location cheats me every time I rent a U-Haul. The lady who owns affordable furniture but rents out U-Hauls too always seem to be greedy for more money. She overcharges me every time. I always pay for more time than I actually uses and she charges me more in mileage than I actually use. She is a crook and needs to be investigated because this has been going on for years!
Jeteree HarrisAll indicator lights were on in the truck..the process was entirely too invasive..The only positive was Laquanda.
Terrance BakerOutstanding customer service. 5 stars! Friendly, knowledgeable and professional staff.
DERRICK MULDROWEverything and everyone was great.
Faridah SkeeteTrucks need to be serviced regularly. The check engine light came on hours after driving it
Kimberly HowardKwania Newman from Affordable Furniture w Uhaul was effective and efficient. Her team was very professional and courteous.
Timothy WilliamsThe staff was outstanding
Horace WyattCustomer service outstanding. Roadside assistance need to be better prepared/trained.
Tyrone Clemmons