Customer Reviews for Affordable Secure Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordable Secure Storage

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Bryce T. on

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The proprietor was extremely helpful and courteous. We would definitely recommend this location to others.

Steaven V. on

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Bob C. on

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Excellent service from Donna. Truck was new, clean and much more comfortable than the older trucks I have oftentimes been stuck with at other locations. Will absolutely rent from this location again. PPSS LLC www.ppss.biz

Jim R. on

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Mary G. on

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Phillip M. on

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Truck was fairly new and drove great.

Ken E. on

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Al F. on

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Sandra H. on

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Donna is great to work with!

Robert D. on

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Everything was done as it should be. The drop off was was very successful and done as we expected. We will use this service when we need to have anything moved to our location. Thank You for the service we had Robert and Shaelby Decker.

sHERRY T. on

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jack M. on

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Wonderful experience, Donna was pleasant, accommodating and helpful. Her expertise was quite evident and she was very patient as well.

Charles M. on

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Not one thing.

Gustave B. on

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Very displeased with u haul. I got stuck and they did not help cost me$200

Jeffery B. on

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KENNETH F. on

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Beth C. on

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donna went totally above and beyond helping me. she offered alot of advice and answered questions I had thoroughly. made our move go smoothly

Tammy K. on

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Brian H. on

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Point of sale people need to be less chatty. My time is more important than having to listen to a story about the sales girls newest puppy. Moreover, someone behind me was also inconvenienced.

Raymond K. on

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Cecelia K. on

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This location did not allow us to add the drivers license of a secondary driver for the Uhaul.

Brian S. on

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Frederick J. on

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Randy E. on

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Donna is the BEST, she is super knowledgeable, friendly, fast, and funny. She made a stressful day just a little brighter, wish everybody had such a sunny disposition. She is the best of the best Uhaul has to offer.

Robert B. on

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Michael B. on

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The had no air conditioning for the two and a half day trip. My cat got sick from the heat. The brakes were awful coming down hills. The whole truck was vibrating when I hit the brakes going down hill.

John B. on

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Very friendly and helpful

Michael M. on

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The location was very good. It would be good if you would have tongue jacks for the heavier trailers. It is very difficult to lift the tongue if you are by yourself.

Richard H. on

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Great service

ronnie S. on

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Advise Uhaul engineers of a poor quality rivet selection/installations inadequate for the duty of this type Auto Dolly Trailer with plastic fenders and light fixtures..

Carl D. on

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Rudy T. on

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JAY P. on

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Have coffee or drinks on hand. Just joking. You guys rock

Dale R. on

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keep up the good work

Pat R. on

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Michael M. on

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Nothing, Donna does an excellent job!

Randall W. on

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Mike T. on

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charles S. on

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PAM C. on

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Alan S. on

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marple L. on

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John M. on

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Great service, Go U-Haul

John M. on

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Nice people

MArion N. on

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George B. on

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Richard K. on

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Jack S. on

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clan the back lot up remove tose trees on the ground

Jack S. on

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nothing good people

Steven L. on

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Christopher E. on

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Having a separate form for renting a dolly, rather than the same form used for renting a vehicle.

BRAD M. on

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Tom G. on

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Interior, exterior and windows of the 15ft van were very dirty! The wiper blades were worn out and headlights were so clouded that night time diving was dangerous. In addition one rear tire was worn beyond the tread wear indicators. Obviously no one is inspecting equipment prior to sending out! Use Penske!

Bud P. on

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Great customer service. Very friendly. Thank You!

Charles C. on

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GARY L. on

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Bryan J. on

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very good experience

Nathaniel M. on

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PHILLIP R. on

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Good attitude and friendly service.

Gary L. on

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Annette M. on

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norman L. on

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Scott S. on

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Lorraine R. on

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Ray H. on

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Great service, excellent price and equipment worked as it should, all Christmas gifts arrived safely and dry, overall excellent experience. Thank You

Earl L. on

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Very kind and courteous.

Thomas P. on

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Nothing every thing was fine Donna was the one who took care of me she was very nice she even hooked up the trailer great service

Charles M. on

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Excelent experience; friendly & professional. I will be back to this location.

Gary P. on

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Charles W. on

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Michael B. on

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When you do your text remind feature for online booking, list the name of the business/Uhaul place. I went to the place I originally booked with online and it wasn't there.

KEN M. on

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All was good here as well! communications were excellent.

James H. on

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I was not told at pick up that there was no personnel on duty on the weekends. I did receive an email from UHaul with directions to drop off. However I was not able to use the app/ website for self drop off while I was at the drop off location. I went ahead and dropped off the trailer and later used the website. All in all, the situation worked out and I appreciated the understanding from UHaul.

Jeffrey L. on

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WILLIAM K. on

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Caudill M. on

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James C. on

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Very nice person in the office. Great new look to the company.

Eric A. on

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I first call the corporate to set up a pick up the lady was very rude and had a care or less attitude. Very bad for business. Possibly you can look at my account see where I called in and tried to book a dolly rental and see who the representative was. Definitely would not want this person or attitude to represent my business/ brand.

Rex A. on

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Margaret S. on

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gary N. on

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Good service. Very helpful personnel.

Jeffrey L. on

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mary R. on

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Richard A. on

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Margaret S. on

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mark K. on

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Great people to work with...

Shirley C. on

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RONALD L. on

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These people were great , I will be renting from them again

Randy J. on

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5 star. Folks are very nice. Will rent there again.

Mona R. on

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Monica P. on

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A/C was a lifesaver. GREAT customer service at pick up and return site! Very smooth move.

Helen L. on

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Jeffrey L. on

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Jean M. on

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melted chocalare bar in the truck cab

Clint H. on

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Pamela S. on

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Samuel was wonderful

Robert A. on

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WILLIAM K. on

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Quick rental, very friendly people, highly recommended

donald M. on

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Daniel H. on

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