Customer Reviews for Affordable Storage of Bartow

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordable Storage of Bartow

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Betty M. on

Rating:

You can stop making it mandatory that the customer does a self check in. When I did this, I did not have my smart phone set up for location services - and had NO idea how to do that. I had to go get some help by driving to another location, adding more mileage that I had to pay for. And you wanted $20 extra to do it the next day! It’s turning me off from using your services. At least make it optional during business hours!

Betty M. on

Rating:

The first location (1460 E Main St, Bartow) that I was given should be closed; it is in a very physically dangerous area, run down, beat up, and - despite having a reservation - the guy running it was not there! Thank you for reservation guarantees! This new location was much better and the man working there went out of his way to give good service. Definitely recommend this one!

Kathy D. on

Rating:

Customer did not leave a comment.

Shawn R. on

Rating:

Customer did not leave a comment.

Randy V. on

Rating:

Customer did not leave a comment.

Cathy P. on

Rating:

Customer did not leave a comment.

LINDA V. on

Rating:

I was told only after asking had they had any problems with this truck they said they had had some air conditioning issues and they had filled it with freon but driving the truck I started experiencing a shrill noise under the hood the air conditioner compressor was making noises and it started cutting in-and-out hot and cold tried to report it when I came home that night after I turned in the truck and the woman's that answered the phone for Uhaul had a" I don't give a shit attitude" but I did report it to the person at Affordable Self Storage where I had rented the truck from, Also reported that the windshield wipers were no good and needed to be changed got caught in a rain storm and could hardly see though the windshield... Other than that the truck drove fine to and from my destination.

CHIP C. on

Rating:

Customer did not leave a comment.

roumaldo L. on

Rating:

Customer did not leave a comment.

Sarah N. on

Rating:

Keep employing wonderful people like the one that helped us get the truck and everything we needed to know..

Erie M. on

Rating:

Customer did not leave a comment.

TRISH H. on

Rating:

They were very understanding of my situation!

NANCY N. on

Rating:

All was excellent. Continue with your wonderful service and very pleasing customer service.THANK YOU

LETITIA M. on

Rating:

Customer did not leave a comment.

Greig D. on

Rating:

This place was the 3rd option on Google. It should be no.1 in Bartow, FL 33830 I called the first place, a tire place they could give a crap about renting me anything. She talked me right out of renting from them The second place was Jon motel. That is a creepy place. I arrived at 3:45 open sign lit, I rang bell no answer. There were no less than 25 black kids running around they told me they were mostly there after dark. The voodoo signs above the door told me to call no. 3 A delightful experience, the attendant was cooperative and attentive to my needs., When renting a U Hail in Bartow; only one choice for me. Great experience very happy with no. 4 that was really no.1 in my book

Randall H. on

Rating:

Customer did not leave a comment.

James P. on

Rating:

The staff was courteous and friendly.

George Y. on

Rating:

Customer did not leave a comment.

Cinnamon B. on

Rating:

The clerk was very helpful, and we had wonderful service. Will use this location to rent a U-Haul again!

Dawn M. on

Rating:

Thank you for such a convenient and comfortable move! An excellent experience! Dalton McKellip Highly Recommend!

Doug S. on

Rating:

All was good

TEODORO L. on

Rating:

Customer did not leave a comment.

Ashley L. on

Rating:

Customer did not leave a comment.

Henry P. on

Rating:

Customer did not leave a comment.

kelly K. on

Rating:

Very easy and flexible.

Paul L. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Appreciate the manager's professionalism.

Paul L. on

Rating:

Customer did not leave a comment.

JOY S. on

Rating:

VERY helpful and kind.

Reta J. on

Rating:

All went well, very friendly & helpful

Ariel V. on

Rating:

Give me a truck that works properly. The window handle was broken and towards the end of the trip the brakes started to fail

Paulette C. on

Rating:

U-Haul made my moving a relative a positive experience.

John M. on

Rating:

No comment

john B. on

Rating:

Customer did not leave a comment.

kurtina D. on

Rating:

Customer did not leave a comment.

Jim F. on

Rating:

Helpful, and friendly, pleasure to deal with

anthony C. on

Rating:

This location is one of few locations that assit you with loading your uhaul! Helps alot when your going for the long haul.

Erie M. on

Rating:

Customer did not leave a comment.