Customer Reviews for Affordable Tires

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Affordable Tires

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Aleigh A. on

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Be on time for a customer to pick up a truck. Not 30mins late

steve R. on

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Customer did not leave a comment.

john D. on

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Disappointed that the air conditioning did not work well at all. Not the drop off locations fault.

Christopher N. on

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This isn't a "true" location to return a rental; rather, it is simply a drop-off location. There are plenty of drop-off places in Knoxville where you deal with an actual person. When we dropped off our truck, a call to U-Haul to coordinate this return looped-in the provider, Affordable Tires, would said they would pick up and check-in returned trucks around lunchtime. Finally, around 3 p.m., still no return receipt emailed, and another 30 minutes spent calling U-Haul. My suggestion: GO SOMEWHERE ELSE!

Angelica H. on

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Customer did not leave a comment.

Annoor A. on

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Thank you for all your help and being so wonderful!

Brooke D. on

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Awesome people working. Super helpful and friendly.

Michael H. on

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Nothing everything was smooth and the truck ran great

Lori M. on

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Be open during the day. Arrived around 4pm and the location was already closed.

PIPER M. on

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Customer did not leave a comment.

Annmarie K. on

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No one was there we followed the check in on internet. Very easy.

James H. on

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Customer did not leave a comment.

Jeremy W. on

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Too hard to find.

tommy F. on

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Staff very unfriedly...truck was not clean and not ready on time...gas charges were price gouging...tried to contact and discuss and got a no reply email with my contract attached.. Will never use again or reccomend...look for my feedback on facebook....

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My wife and I needed the smallest rental truck for $19.95. Our move way good. Later found out that the guy who checked the truck out didn't put our correct personal information in the system and gave us wrong information about how to turn in the truck and keys. My wife was on the phone for hours to the help line to figure out the right way. This became very stressful and unfair to my wife dealing with the time and hassle over this matter. My wife and I will never go back to UHaul location. Terrible experience overall.

Ed T. on

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Customer did not leave a comment.

richard R. on

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Arthur P. on

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The rental was done promptly and efficiently. Facilities were below par.

williams A. on

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Customer did not leave a comment.

BOB V. on

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Clean up the surroundings. The place looks like a junkyard. Either Uhaul or Affordable needs to have a computer system that works. They couldn't process the paperwork because of the system.

Christopher F. on

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Just dropped off the truck after hours. Did not go in building or speak to anyone.

Kori B. on

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Cancel them! The truck had wet mulch in the back all along the floor. Our movers had to brush and sweep the floor clear so our furniture wouldn't get damages. The truck was Antiquated very old and had a smell of cigarettes. The truck was slow and shaky again just old. One of the charge outlets was broken. So had to share to charge our phones on an 12 hour drive! Ridiculous!

ROGER C. on

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Better training of system.

Scott H. on

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Clerks handling the check in/check out process did not know the computer systems and had to call somebody on the phone to handle the process. Requested handtruck was not on the truck. Windows and mirrors were not clean, almost could not see out. I move a lot, I give this experience a C.

charles L. on

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Customer did not leave a comment.

Dave N. on

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I used the self pickup through the U-Haul app. However it was slow, unresponsive, and did not go past verifying a selfie of myself. I own an iPhone 7 Plus. It just happened that a customer service rep was still at this location after hours to kindly help me through his computer system.

Anthony F. on

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Customer did not leave a comment.

fred D. on

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The people there were extra efficient and very nice gentlemen.Will definitely recommend and use them again

JOAN M. on

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Quick, easy, friendy and convenient locaton