You rented me a truck with bald so bald I got stuck twice then you charged me an extra day. You should be ashamed to rent such a death trap to a family, Windshield trim flapping around the whole trip, some kind of tube as well sticking out from the hood. And thank God I had no idea about the bald tires until after the long trip until pulling into the driveway where it got stuck the first time...Sean C.
Customer Reviews for After Hours Auto Sales
(U-Haul Neighborhood Dealer)
Lincoln, ME 04457
Services at this Location:
- Mon–Tue8 am–3 pm
- Thur–Sat8 am–3 pm
Special Operating Hours
- 3/28/2023 - 3/31/2023: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kristopher B.
When I called to announce my arrival time the gentleman was grumpy & short with me! So be it, maybe he had a bad call or something before me. When I arrived to drop the trailer off, I was told to drop it around in the back of the fucking building and I'd be done. He never checked the equipment, didn't offer or bother to help me guide the trailer backing in, or help lift the very heavy tongue off my hitch, nothing.. I wouldn't recommend with current staff. Glad I had my wife with me to lift the tongue off.. disgusting lack of service !!!Randall C.
Customer did not leave a comment.Benjamin J.
Nothing, place is a old but it was good enough for what I needed to get.Brian T.
Tried to call dropoff location starting at 10am. Left message. called 2x more. No return call. At 3pm drove over to dropoff. No one available. Dropped off trailer. used the uhaul.com/share. Input the asked for info. use of this feature was easy and helpful.Raymond G.
Was supposed to pick up a unit in Calais and was called in route and told it was not there after reserving it days before!! Had to drive two hours to Lincoln to get another after my wife called everywhere.Ronald H.
Customer did not leave a comment.Thomas G.
Pretty easy, I booked online and the employee hooked up the trailer when I arrived. Price was a good value.Brian T.
Customer did not leave a comment.Nancy P.
The app is absolutely terrible and does not save time. I will go with a different rental company because of this. Negative 5 stars.Dustin A.
I expected to be greeted and waited on. Instead i was just told to leave the key and then leave. Customer service was not what I expected.Melody M.
Customer did not leave a comment.Galen L.
Customer did not leave a comment.Neil C.
Customer did not leave a comment.Deb W.
I was ripped off by this location as the uhaul was returned the same day which I have contacted you regarding this matter. An additional amount of money was removed from my account that I did not authorize as I did not want any insurance, I filled the gas to the place where it was at because it was not on 1/2 tank when we got the uhaul. Additional gas fee was charged, it says I returned at 835 on Monday morning July 11th when it was returned July 9th. Jard to return when I'm at work Monday morning at 655am. I want this situation fixed and my mo ey backMatthew P.
There wasn't anyone at the drop off location. The online instructions were perfect.DANNY L.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Bernard M.
When I picked up the uhaul it was half empty.Denise S.
the local office and the central servicing office were fantastic to deal with.frances F.
Did not appreciate it not being filled up with gas first. Only got 10 miles down the road and had to fill it up which costs me an additional $80.00. Didn't put in enough miles to even use half of it ... so the next person made out pretty well. I feel I should have had some type of refund.Catherine R.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.Kenneth H.
Customer did not leave a comment.Angela R.
I have AAA yet you charged me extra money for safe tow. When I set everything up online I made it clear that I wanted no extrasKellen W.
Customer did not leave a comment.DANIELLE R.
Very bad service and over charged calling to file complaintCARLY K.
I went to drop off equipment a day early. The app did not work to allow me to check in. We dropped off truck and put keys in after hour box. I called Uhaul they were not helpful. The next day (Wednesday) I went back to the business it was closed. Again tried the app to check in equipment and it did not work again. I called Uhaul they were not helpful. They next day I again went to business and was there at 0800 when the sign said they would be open. It was closed. I went back and it opened 45 min late. I explained that I had returned truck a day early, the app was not working. The person was in office said yeah I will check it in the app isn't working for me either. He didn't care to listen to me and was completely unhelpful. He did not get out of his chair simply said I will check it in. Hours later I got an email for an additional charge of $104 dollars. I was charged $28 and$40 for being a day late (unbelievable but true) and a $36 charge for a missing appliance dolly which was in the truck when I dropped it off. In the middle of all of this I called Uhaul at least 5 times and waited on hold for hours, no exaggeration, and talked to them twice and got no help. I would never recommend Uhaul to anyone I know.Gina B.
Customer did not leave a comment.Peter L.
Need to stock vans at the location.Don S.
I was to rent from the Millinocket outlet. Then couldn't get the truck there & had to go 25 mi. further to Lincoln & was told there would be no extra mileage fee. Then was charged $36.80 for extra miles. There was also a sticker in the truck "save $25 by sweeping the truck clean. I did that & mentioned it to the man in Lincoln & nothing was done about it. The $36.80 is in dispute with Capital One. I refuse to pay it! You need to smarten up your operation or I'll never use it again & will advise many others about what happened.DANIEL W.
will use again in the futurekenneth B.
Customer did not leave a comment.Phillip D.
Customer did not leave a comment.Aimee S.
OK, not a great facility but functional.MICHAEL G.
Drop off 8:30 before they opened. Good otherwise.Mary C.
Customer did not leave a comment.Larry K.
I went to drop off, there was a post-note saying they'd be back in 2 hours. I was there during business hoursLee B.
The convenience of the location and the staff makes it a great place to go for my needs in the moving area and I will definitely go back again.Tim M.
Employees didn't wear masks.Catherine S.
Customer did not leave a comment.JUNE B.
Customer did not leave a comment.Louis B.
Customer did not leave a comment.ROBERT M.
The business was closed. It was after dark and the entrance was hard to see, not well lit. We are glad to have a U haul business in Lincoln, though.PAMELA R.
Customer did not leave a comment.TONY B.
The triler that I rented was not available, I was charged full-price for the equipment that was substituted. And i was charged for the safe haul insurance, which I did not authorize. I inquired at the rental location if I needed to sign for the rental, and was told he never has anyone sign. Also no assistance in hooking up the trailer, my husband did this himself.Melissa B.
Customer did not leave a comment.Nancy S.
Customer did not leave a comment.Dale L.
Customer did not leave a comment.KENNETH O.
Customer did not leave a comment.STEVE D.
Customer did not leave a comment.MICHAEL K.
Customer did not leave a comment.Dale L.
Customer did not leave a comment.Lewis B.
Customer did not leave a comment.Richard L.
Customer did not leave a comment.Suzanne L.
It took over 45 minutes to pick up what was supposed to be a rental with 100% contactless pick-up. No masks on anyone present. It was very uncomfortable. We won't return for their services in the future, nor will we recommend to friends.Tori S.
EVERYTHING WAS A GREAT EXPERIENCEWalter B.
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