Customer Reviews for Airport Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Airport Storage

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Marilyn B. on

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Melissa is very friendly and wants to do what’s right!

Venessa L. on

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Customer did not leave a comment.

Gordon H. on

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Norman D. on

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Folks were very friendly. The gentleman unhooked the trailer for me even though he was suffering from an illness.

Steve M. on

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Move the location and find someone with people skills.

Vesna T. on

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Customer did not leave a comment.

DAVID S. on

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I tried to return my equipment at 415 on a weekday and no one was there to accept it, a guy living on the property said to back it into a spot near the other trailers, so I did, I’m 65 years old and shouldn’t e lifting that much. The next day I called the drop off location and asked if he had received my equipment, he replied YES, So a week later I get an email saying I hadn’t dropped off the trailer, I called the number left on the email and the issue was resolved easily, saying that the uhaul guy never checked it in. Really, to me that’s unacceptable , so not a happy camper, I will put more thought into where I rent the next time. But with that said I’ve had very good customer service before this.

Walter G. on

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BETH L. on

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Arnold P. on

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Attach the trailer completely please. I didn't realize it wasn't tightened completely when I left.

ALAN R D. on

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Roy F. on

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Theresa M. on

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They Uhaul agent was friendly and helpful.

michael D. on

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Joshua S. on

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Cate B. on

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The location was picked because it opens at 8am. No one there. Waited for 1 hour..no one. Called..no answer. Did not have smart phone to do mobile check in. Called uhaul they said to leave it. Left message for office to call me when they open..it is now 1:20 and no call back. Not a happy uhaul user.

PAT H. on

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Everything was great and the service was wonderful.

LONNIE B. on

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The people that work here are always nice and friendly. I came in last minute to get a truck and they were so accommodating. They worked with me on picking it up and made sure I had everything I needed. Returning was a breeze also. I will definitely use them again if I ever need to move and will definitely recommend them to friends.

jason S. on

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Customer did not leave a comment.

Roy O. on

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The people onsite were excellent, but the lights on the trailer we ordered were not working. in the end we were offered a larger trailer for the same price. The pick up location was ten miles further than the preferred site, and the office and grounds on the Kings Road site need some care and attention.

alen H. on

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Vivienne M. on

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Read previous. I'm upset! Is it your fault or theirs...kings highway location. Why a call was not returned to avoid a customer being upset. I will say however that I will either deal with sandy goes postal or my usual place on US1. Fix your computer to charge the appropriate rate and not what you think! Especially with my track record. Never used to go out of ft pierce(st Lucie county). What if I didn't have that amount in my account and expected the usual cost. Very unfair! I was left with 8$ in my account. Very very upset that you forced that expense to hold!

Gabriela P. on

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Selina J. on

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Close DURNING the time it should have been open.

Terry C. on

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Never even came out to tell us where to park the tow dolly.

Terry C. on

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Rebecca O. on

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Customer did not leave a comment.