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Ted M
Customer Reviews for Alamo Feed Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing! Best U-HAUL rental in the area.
Daniel GContinue your great service
ESTEVAN GThis was not my original pickup location, my reservation was for R&S feedstore in Laredo. But when I got there, they had never heard of me or my reservation. I spent 90 minutes on the phone with uhaul between being put on hold and being transfered, before someone would help me. The nearest location ( supposedly) with my type of trailer was 2 hours away near San Antonio. So I drove a total of four hours to get an auto towing trailer. Only to find the next day when I returned my trailer to the uhaul at 8419 San Dario in Latedo, THAT location had had TWO similar trailers sitting on the lot the whole time , five minutes from where I was. Uhaul reservations are a sick sad joke. Incompetent, inacurate, and devoid of any concern for the customer!
John UVery friendly and responsive customer service. Alamo Feed Store was a pleasant place as well. I was in and out picking up and dropping off. Will return here in the future when in need of a U-Haul truck or trailer.
Eliseo NThank you Alamo feed store, you guys are the BEST!
Jeronimo CPaige at the San Antonio Uhaul Regional Center is phenomenal! She helped us piece together a custom move, wanted to make sure every detail was right and took some of the stress/weight associated with moving straight off our backs and said "Here, let me take that!" A huge shout out to Paige! Thank you, kindly. Keep up the great work!
TRAVIS BGuy that was there to help me didn't speak English, no idea how to properly use it till I wat hed a u tube video. That was unsafe business in my opinion
Joe SAlamo feed store always have been great! I love the people and the location! Thank you alamo feed store!
Jeronimo CGreat service
Alfredo LWe got excellent service
Veronica MThe trailers need a Jack to be able to unhook from vehicle when it is loaded and you are alone.
Barbra NGood customer service
moliere WThe tow dolly I rented had issues with the ratchet strap. The ratchet would not release. It took about 90 minutes to to get the ratchet to release.
Curtis PReally appreciated the customer service. I will definitely come back if I ever need a moving truck
Laura MYou were great
Richard BThey were very polit, loaded and unloaded trailer for me. I will definitely be using this place in the future.
Victoria LGreat environment with well maintained inventory. Employees were welcoming and professional. Thank you
Jeffrey EEvelyn is very professional, friendly, knowledgeable, she was so helpful. I will definitely recommend this location to my family and friends. Carlos hooked up and unhooked my rented Tow Dolly. Service is amazing.
FRANK AEverything was great!
Alan FEvelyn provided exceptional customer service!
Ryan REverything was perfect!
Alan FNothing
JOHN SMake sure trucks are cleaned out. Had to clean out a good concentration of rodent droppings from the back. It was very dirty inside the back and front.
Kenneth AVery friendly, made a stressful moving day a lot less stressful. Thank you!
Deborah PThe truck had food and trash in the cabin and in the back. The requested equipment was not delivered. The employees of the location were very friendly and accommodated as much as they could.
Kenneth ATruck good. Tow buggy had loose piece so had to go to Lytle to get another. Employees not schooled on newer cars with fob on how to put car into neutral for towing. Had problems in OK so had to go to a O'Reilly. Luckily someone there new the problem. Need to school employees on this.
rhonda dLike I stated previously, get to the drop off, its after hours no big deal. No lights to help calm any anxiety, the uhaul key return box was broken. There was no way to prop it up to protect the keys.
ALesha PThe representative was very helpful and respectful. I didn’t have a reservation but the attendant took care of me and in a timely manner.
Juan SPick up location was awesome just disappointed in U-Haul as whole. I paid too much and because no 20 footer available so I had to upsize and drive 20 miles to a nearest location for 26 footer. So disappointed. I’ve had better
James RKeep it the same! The people and equipment are on point!
Jeronimo CN/A
ISSA SThe website stated that they’d have our reservation guaranteed or else we get $50. Our reservation wasn’t there, and we didn’t get $50. I even asked about it.
James CMore rental equipment then I expected for such a small town. Nice to know I dont have to drive 30 miles to pick up a trailer or car dolly when I need one.
Timothy SGreat customer service.
Luis RExcellent customer service
ralph rVery helpful and accommodating. Really appreciated the help they provided
Eric Mnot a thing.! everything was perfect.! well maybe you can have coffee and donuts there for your customers. LOL 😊
charles dThe dolly light was out .. thanks Good we didn't get pulled over and got a ticket
Anna Moffice was closed
Richard MThe back cab was left with debris, I made sure to blow the cab and the entire carriage and Ioad area when I returned it, would have liked the same curtesy when first opened the load area.
jose eOne of the tire tie down straps was broken and unusable. I had to purchase a tie down strap to secure the vehicle to the trailer.
Russell HVery friendly and quick service. Turn in very smooth.
luis mThe young man was very professional. 👍🏽👍🏽
Andrew LThis location was very convenient and it was open on Saturdays and I will use this service again and I appreciate everything
LISA BThe process could not have went better. The equipment was just what I needed, and the service was first rate. Well done!
Mark LThey were so nice, helpful and efficient.
gary jPerfect
Alfred Lprior renter returned two hours after my pick up time.
Tammi BNothing, drop off was very quick.
Anthony P