Customer Reviews for Alaska R&R

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alaska R&R

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Patricia W. on

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Get the computer to release the vehicle a customer reserves. The software held the franchise hostage, as I waited nearly 90 minutes; then ended up with a truck rather than a van.

Charles C. on

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MICHAEL J. on

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Joe R. on

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Carl S. on

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There is nothing that can be done to improve this location. At pick up, the rep had 4 people ahead of me and she never got frustrated and kept a great attitude the whole time. The drop off was just as pleasant. As long as their pup, Cash, is there, I have no problem waiting longer.

John J. on

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I made reservations months in advance. Three days prior to the trip, I got a call saying that the trailer would not be ready for pickup, but he would try to get another. Later call to say he found one and I can pick it up at a different place. Trip day I go to the new place and there is a not on the door saying to call a number. I call and he said he was in Texas and would not be here for a week. I drive to the original place and called. He said he would have to see what he could do. Calls later and says he will bring it to the original place. Picked it up and started the trip. In az I went to return the trailer and there was a note on the door saying he was five minutes away and to call a number. I did. No answer. Waited 45 minutes called again no answer. Waited longer. He finally shows up and after a few more minutes was checked out. I understand that things happen but I was not happy with the way this rental went.

Sao L. on

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Kevin S. on

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gail J. on

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It was a family operation. Everyone was so helpful and nice. I was a little nervous pulling the trailer but did just fine. I would highly recommend alaska r&r.

George P. on

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Justin E. on

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Excellent customer service!

Charles P. on

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Steven D. on

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Gary S. on

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The staff was very helpful and went above and beyond to accommodate me moving needs. Thank you!

Keith A. on

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STAN A. on

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Dave is a great guy, best U-hale operator in Alaska.

William W. on

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Don H. on

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Brian P. on

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Melissa M. on

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Ryan C. on

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Floyd G. on

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quick in and out

David K. on

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Great Service and a very helpful dealer willing to go the extra mile!!!

Kathleen P. on

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William W. on

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Straight ahead !

Tammy L. on

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Great local establishment

BILL B. on

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Ronald J. on

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Great customer service. Thank you very much.

martha S. on

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Judy H. on

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I had a very good experience with this company, I would recommend them to anyone.

David K. on

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Very helpful, outstanding customer service and clean equipment.

Yvonne W. on

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James G. on

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