Customer Reviews for Albion Hills Farm
(U-Haul Neighborhood Dealer)

141 reviews

79725 Orchard Line RR 2   Goderich, ON N7A3X8

(519) 440-0944

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(519) 440-0944

79725 Orchard Line RR 2
Goderich, ON N7A3X8

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

PAWEL B. 
Rating:
5.0

Excellent company to deal with . Was very accommodating. Would recommend to anyone . Thanks for the service !

DAN A. 
Rating:
5.0

I had a great experience renting, everything went smoothly no need to improve.

Emmilla D. 
Rating:
4.0

The gentleman was kind but the place was a disaster.

diane D. 
Rating:
3.0

Don't call day before moving and say we don't have your 26' truck you reserved two months ago. And don't make them travel one hour each way to pick up two smaller trucks as a substitute. Oh ya don't forget to reimburse or compensate them for having to pay extra insurance and gas.

JOHN H. 
Rating:
5.0

Nothing. Most of my experiences renting from Uhaul have been good but this time it was so simple and friendly. I'll be using this location next time, if possible.

MICHAEL R. 
Rating:
3.0

Did not meet the person in person.

Brian F. 
Rating:
4.0

Customer did not leave a comment.

DOMENIC G. 
Rating:
5.0

Free. Rental

CHARLES M. 
Rating:
5.0

Don't put me through the hassle of doing all the online stuff when the location doesn't even support it. Also, I said I was picking up at 9am. You told the location 8am.

Christopher G. 
Rating:
1.0

Customer did not leave a comment.

Angie H. 
Rating:
2.0

Customer did not leave a comment.

Kenneth J C. 
Rating:
4.0

Dispatch was supposed to call on a particular day. They did not. I had to call the day of my travel only to find out pick up point was changed to a city 30 minutes away.

TYLERKYLE F. 
Rating:
5.0

Customer did not leave a comment.

GORDONW L. 
Rating:
2.0

Customer did not leave a comment.

NMICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

WILHELMJ S. 
Rating:
5.0

Customer did not leave a comment.

CAROLE P. 
Rating:
5.0

Dom couldn't have been more helpful or nice. Everything went smoothly. I would definitely rent from this location again. Thanks for everything Dom.

MICHAELF N. 
Rating:
3.0

Customer did not leave a comment.

Lloyd M. 
Rating:
4.0

Customer did not leave a comment.

DOROTHY N. 
Rating:
2.0

The guy working hit on my mom which was inappropriate. He ignored us for a bit and we were on time. Not impressed with his attitude and treatment of us.

ELLACATHERINE B. 
Rating:
5.0

Nothing. Domino was very friendly and welcoming.And helpful too !

MARKJ H. 
Rating:
2.0

Customer did not leave a comment.

George D. 
Rating:
5.0

Customer did not leave a comment.

Antonio I. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

the owner helped me with checking in the rental. he was great!

Dino D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYMICHEAL G. 
Rating:
3.0

Customer did not leave a comment.

John V. 
Rating:
2.0

Customer did not leave a comment.

Roger C. 
Rating:
1.0

Customer did not leave a comment.

DEANNAM T. 
Rating:
2.0

Customer did not leave a comment.

DEANNAM T. 
Rating:
5.0

Great service.

MARK L. 
Rating:
5.0

Customer did not leave a comment.

KENNETH W. 
Rating:
5.0

Dom was excellent in getting me a truck after uhaul booking messed up everything with my reservation again. He even went as far as to offer his own personal truck because uhaul didn't have anything available when i was left without a rental. Your reservation system needs an overhaul.

CHRISTOPHER B. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
3.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

GORDONW L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERJ P. 
Rating:
5.0

Customer did not leave a comment.

GARYF B. 
Rating:
2.0

Customer did not leave a comment.

DARRELL E. 
Rating:
1.0

The operator of this location made us cancel our reservation that was booked online and re-book with them in person as they stated they "don't make any money when you book online." This was quite the hassle and ended up taking an extra 2 hours. We were not very impressed with the service at this location.

BLAKE M. 
Rating:
5.0

all great

DUANE R. 
Rating:
4.0

I had to drive way to far to pick up my truck Your service is terrible I am sure no one will contact me Do I am not sure why you have this survey

RISHAD M. 
Rating:
3.0

Plastic garbage being burnt when dropped of after hours, location is convenient and ample space, I didn't speak to anyone on site although someone was working around the yard.

ROGERD S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLASDAVID W. 
Rating:
5.0

Customer did not leave a comment.

Colin S. 
Rating:
3.0

Customer did not leave a comment.

SHANYNRENEE B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHYMICHEAL G. 
Rating:
5.0

Customer did not leave a comment.

kevin B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW T. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

Customer did not leave a comment.

Sandra H. 
Rating:
3.0

Well it was very snowy and two dogs were running all around us it was dark no signage - didn't know if the dogs were friendly at first . One of the trucks we rented had no passenger back brake light or turning light .

Cindy S. 
Rating:
4.0

There was a minor problem with the rear door of the unit. I pointed this out on the return of the truck and was told that it would be dealt with. Other than that everything went off smoothly.

dan T. 
Rating:
5.0

Customer did not leave a comment.

NOLAND P. 
Rating:
5.0

Dom provides an excellent experience.

Tom M. 
Rating:
5.0

A far better experience than I expected. Had never used Uhaul before. Seem less process, friendly staff on both ends of the transaction.

Geoffrey C. 
Rating:
5.0

I've rented from this gentleman a few times, he is consistently great to deal with. Always very accommodating.

Mike C. 
Rating:
5.0

The rep was very personable and reflected a welcoming approach to me. He connected and disconnected the trailer and suggested a mechanical check of my tow vehicle. I appreciated his knowledge.

CURTIS M. 
Rating:
3.0

Not well laid out as to wear things were to go but other than that. A friendly individual.

Brendan B. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
4.0

Customer did not leave a comment.

Keviun M. 
Rating:
5.0

Customer did not leave a comment.

Jack D. 
Rating:
3.0

Customer did not leave a comment.

phil R. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
3.0

Customer did not leave a comment.

Mike M. 
Rating:
1.0

Select a better location to represent your company The general appearance of property is that of a scrap yard. Trailers were stored in long grass. If I didn't have a four wheel drive truck, it would be a challenge on a wet day to get them moved.

Alex S. 
Rating:
5.0

Limited hours and days

richard H. 
Rating:
5.0

Customer did not leave a comment.

Amy C. 
Rating:
1.0

No attendant, hard to find, not well marked and the proprietor still hasn't called me back. I will make sure to share this Uhaul experience with everyone I meet.

andy S. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Dom was great helping me pick up and drop off the trailer. Great experience.

Jason S. 
Rating:
5.0

Excellent service. Very kind and helpful.

TEssa S. 
Rating:
5.0

Excellent service. Very kind and helpful.

Tessa S. 
Rating:
2.0

Once I arrived to the location there was no clear direction to where the office was, needed to walk around a building to find a door. The personnel pointed to a spot 50 ft. away to drop it off and went back in the building.

patricia H. 
Rating:
5.0

Customer did not leave a comment.

Puneet M. 
Rating:
1.0

Reserved a 26' truck over a month before the move. Reserved the truck in Clinton but they called the day before the move and said we had to pick up in Goderich an hour later. Fine no big deal. The guy was a half hour late and our truck was not there. The truck that we had reserved over a month before was not there for us. Had to wait over an hour for a truck which made us super behind. Overall terrible experience.

Philip S. 
Rating:
1.0

Shifty character, stuffed office in back of house. I was rushed and charged an insurance rate without noticing. Would like to talk with someone from uhaul about refunding the charge

Darryl D. 
Rating:
4.0

Customer did not leave a comment.

Hamilton B. 
Rating:
3.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

Steve T. 
Rating:
4.0

The location was only 5 min in the country from town and the equipment was top shelf. Drove good, lots of power and good fuel economy. This was second time in one year to rent a truck, different sizes everytime and they were great. Owners were accommodating and very helpful every time.

KRISC D. 
Rating:
2.0

There was no one there to receive the trailer. I wasn't sure where to go or who to see. I called the 800 number and they called the dealer who was out in his field and couldn't get back.. I like U-Haul, but my experience this weekend hasn't been the greatest. Customer service by your agents sucks.

Rodney G. 
Rating:
3.0

Customer did not leave a comment.

RONALDJ T. 
Rating:
5.0

Well layed out property

CODYR G. 
Rating:
5.0

Great service called and got a trailer right away

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

sONIA C. 
Rating:
5.0

Customer did not leave a comment.

Hang L. 
Rating:
3.0

Customer did not leave a comment.

SHANE H. 
Rating:
3.0

Customer did not leave a comment.

SANDRA M. 
Rating:
5.0

Customer did not leave a comment.

PETER V. 
Rating:
5.0

We advised the dealer the truck we rented was making a noise which didn't affect our overall drive. It was definitely the A/C cause it cut out on our way home. The dealer was going to check it out...overall it was good

bob G. 
Rating:
4.0

Customer did not leave a comment.

Marc B. 
Rating:
4.0

Customer did not leave a comment.

Jamie W. 
Rating:
5.0

Customer did not leave a comment.

KYLE S. 
Rating:
4.0

Customer did not leave a comment.

Clarence T. 
Rating:
5.0

Customer did not leave a comment.

PAULL P. 
Rating:
5.0

Customer did not leave a comment.

Patrick O. 
No reviews have been submitted for this location.

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