Customer Reviews for Alignment Guys

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alignment Guys

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Miguel P. on

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Customer did not leave a comment.

LARRY S. on

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Wanda is the best.

James O. on

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Great trailer, good service. No problems. I’ll be back.

daniel R. on

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Customer did not leave a comment.

MARK H. on

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Terrible customer service. Wasn't compensated for having to run around to different locations to find a truck since my reservation was not fulfilled. Lack of communication from the Provo location (not telling me my truck wasn't ready until I arrived). My $50 that I am owed from my reservation not being held was never given to me, but now stated that it will be for store credit on my NEXT "U-haul need", and I haven't even received that yet. I will not be using U-haul again, and I will be discouraging all family and friends I encounter to use it.

SCOTT T. on

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Super hard to find locate this location

Kinnith H. on

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You were great! Nothing to improve, maybe location..

Shauna L. on

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Alan W. on

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Matthew L. on

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Kind of a shady location, but the lady that helped me was super nice and friendly. They called before hand to give me directions to their place because it is a bit hard to find.

ANGELA T. on

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Great rental process, Staff was super friendly and helpful!

Josh T. on

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Naw

savannah R. on

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My wife made a reservation with this location over the phone. The day of pick up I was told by a representative that she believed I was being overcharged about 40 dollars. She assured me she would take care of it by the time I returned the truck. After returning the truck, I spoke to the same representative on the phone who IMMEDIATELY transferred my call without even letting me finish my sentence. I then sat on hold with two other Uhaul customer service reps, for about 30 minutes, at which point I gave up.

Jill N. on

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great people and very helpful. Just a little hard to find.

Talmage H. on

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Wrong code was given for the correct box. Took a while to get a hold of the local guy, Brandon, but once he called me back he fixed the situation quickly.

Darryl B. on

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Bryan D. on

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They were very friendly and helpful. Thanks!

Chris N. on

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The lady at the pickup was extremely helpful and friendly.

Michael T. on

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Very Helpful Staff at this location! would rent again from them!

James N. on

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Rowland B. on

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David Y. on

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Christopher M. on

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The place where we picked up the U-Haul was not very nice.

Ernest C F. on

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Excellent support from the Alignment Guys Uhaul personnel!!

darryl C. on

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Customer did not leave a comment.

Susan J. on

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Finding the location was very difficult since you can't see the Alignment Guys storefront from Main Street in American Fork.

Chris N. on

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Dave A. on

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RANDY Z. on

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Hard to find. Located behind another building with no signage.

Lawrence V. on

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Nice people

Larry K. on

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This Uhaul outlet looks like a salvage yard. There are wrecked cars and motorcycles parked everywhere. There is no place for customers to park. The office is difficult to find. You have to drive up a narrow unmarked alley to find the office. I will rent from them again.

PAT C. on

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Steven C. on

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Customer did not leave a comment.