Customer Reviews for All Air Conditioned Self Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Air Conditioned Self Storage Inc

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BRENT W. on

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Michael H. on

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Kathy N. on

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I run a company and am extremely busy. The person who helped me was extremely helpful and accommodating. I will use them from now on!

TOM K. on

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Inger H. on

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Will do business at this location again. Excellent customer service. Quick check in and check out on a busy weekend. Thank you.

Marc N. on

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Terry B. on

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There was barely enough gas in the truck to reach our 1st destination which was no more than 8 miles away. Approximately 1/8 th of a tank of gas was in tank.

marylene f. on

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Make sure the paper work match the right truck, overall the services was good.

marylene f. on

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Herb F. on

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Jeff W. on

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Derick R. on

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At a time when it seemed the world was coming apart (Hurricane Irma) my time spent renting and returning the 17 ft truck from u-haul at 2745 lake Worth rd was so very easy and painless i almost forgot i was living without power,and had a leaky roof,not really but close.I have to thank the team of people at this location for helping me and my family and being there with trucks when we needed them most.Thank You.

Annette D. on

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Everything went well, friendly service and very nice people, best experience I have had with Uhaul.

Cole H. on

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When we picked up our trailer we had asked to change the drop off location, they told us it was no problem that we could return the uhaul to any location. However after driving from Florida to Virginia we were told we could not just take it any uhaul and we had to drive another two hours to take it to the drop off location we originally picked. Ridiculous.

TATIANA A. on

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No improvement needed. They were extremely friendly and kind. They were knowledgeable and had trucks in stock and mine was ready to go upon arrival. Truck was extremely clean, I've never seen a public moving truck so clean! I would highly recommend this location!

JEREMY A. on

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The young lady at the counter was exceptional. She took the time to explain everything in detail to me both before and after the transaction. There were several people there when I picked up and dropped off the truck, one of whom was upset about an error made at another location. She went out of her way to ensure his issue was being resolved, all while helping the other customers at the same time. I would and will recommend this location to anyone in need of a rental truck and will surely return for any future need I may have. It is very rare to receive such excellent customer service in a retail setting these days and I could not have been more pleased with the service I received.

Angela E. on

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Jerry R. on

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JAIME B. on

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Gloria C. on

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very nice people the office was very clean and professional

Laura M C. on

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Uwanda J. on

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Moises P. on

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A+ Team at All Air-Conditioned Self Storage!

Katie R. on

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We had a great experience at this location. One of the workers was willing to come in early before the location opened to help get us started. Would highly recommend.

KEN K. on

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Jim R. on

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ROBERT S. on

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Very easy and convenient. No problems.

Larry G. on

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Nothing ` everything went well!

Joseph M. on

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Great service would definitely use them again

Laura K. on

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gary t. on

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Gary Y. on

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He got the mileage right on this one at least. I made 3 trips with this one.

Gary Y. on

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They are charging me for 50 miles, I put a little over three gallons of gas in it to bring it up to a quarter tank. Guessing a truck with 90000 miles on it might get six miles to the gallon.

Stessy C. on

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I had a very nice experience from the beginning. Easy pick up and drop off. Great staff and customer service :)

Louis V. on

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Sherea R. on

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The staff was so friendly and helpful. I especially love their little stress reliever Muffin!!

jack g. on

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Very friendly... Easy to get in and out

CECIL W. on

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Tom did a great job and he's an outstanding person

Gardner B. on

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Francisco P. on

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MADALINE F. on

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I don't see any changes need to improve. The place is great and customer service is awesome.

alberto s. on

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SUSZE R. on

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Hector B. on

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Sherri M. on

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The employees were very helpful when I called to inquire about the rental. I have rented from Uhaul many times over the past 25+ years and normally do not get someone on the phone who is pleasant and supplying me with all the information. They were very accommodating and the location is easy to access, truck was ready and they did not keep me waiting and understood what I was saying. I have rented from other locations in the past few years and they cater to the Spanish people and put me second. Not right. I would rate this location 10. Great employees both on pick up and delivery back.

Val D. on

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Everything's were perfect

luis t. on

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Felt sorry for the only guy running the location all day. Her looked spent but was very courteous and helpful. Gave us advise for area heavy traffic times and all.

Tammy B. on

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Jairo Enrique S. on

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Excellent service and fast.

Mike W. on

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Nelson H. on

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WAY TOO EXPENSIVE

MADELYN C. on

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FIX THE U HAUL DOOR DRIVER

Robert W. on

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rebecca f. on

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Miguel P. on

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VINNY B. on

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samuel s. on

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Tom M. on

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Michael B. on

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Staff was helpful and friendly. Will use again.

STEVE R. on

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Operator was very nice and explained everything to us. Great experience.

Anil M. on

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David B. on

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Excellent service, site manager at All Air Conditioned Self Storage was knowledgable, customer service oriented and easy to work with. Each of your sites would benefit from his professional approach. Dave Byron

Kenyon G. on

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JAMES J. on

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Andrew was excellent. I appreciated his help and expertise

ANTONIO A. on

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Great customer service.

John S. on

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BEVERLY R. on

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Kent W. on

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Cathy K. on

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CASSANDRA L. on

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Returned equipment during operating hours but business was closed.

Christine P. on

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Amanda P. on

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Tracy W. on

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They did not have the 26 foot truck that I had reserved and I had ti make 4 trips and pay the movers and extra 200 dollars.

Matthew K. on

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RICHARD B. on

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Derek B. on

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JAMES F. on

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Laris V. on

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STEVE K. on

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Felix T. on

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Free coffee and donuts? Use them repeatedly, always treated very well.

KRISTEN R. on

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Tom was very helpful and really went above and beyond for us.

Fayedra M. on

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JOSEPH M. on

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Serve coffee & donuts maybe offer moving blankets etc.

JUAN O. on

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donna b. on

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MIKE S. on

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A lot of homeless people coming in and out of office area. I had no problem but for others it maybe a little disconcerting for them. Your staff member was very professional and thorough with the whole process THANKS

tyke t. on

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walker z. on

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STEVE K. on

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Tom and Mathew are awesome . I rent weekly and no other location compares to this one . Just the other day I heard others say the same thing .

John B. on

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Not much. The truck I rented could have been better -- sticky brakes, loose steering -- but no big deal. They didn't have the 10-footer I wanted, gave me a 17-footer for the same price, and I got the job done - that's what counts. If I need another truck, I will go back to this location. Very friendly and efficient.

DAVID J. on

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Can't fix perfect

AIMEE F. on

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MIGUEL D. on

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Great customer service, always availability, reliable location

STEVE K. on

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Tom is so Professional and gos out of his way to make you have a smooth experience . I will only use this location ever.

Emil V. on

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Nancy V. on

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Mr. Tom Malone was very diligent at finding me a truck, which had not come available, he made sure I was informed and within 45 minutes he called to let me know my truck was available for pick up;. He was very professional and personable.

KERNA A. on

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MARY O. on

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KRISTEN R. on

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Odometer read 1018 when we started, and gas was slightly off. We didn't notice the odometer until after we had driven away, and the person there refused to adjust the price. It was 11 miles off, so not a huge amount of money, however, the paperwork should be accurate. Next time we will know to check everything before we leave, since there seems to be dishonesty at the start of these transactions, and you have no recourse unless you notice right away.

Annie J. on

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Pearl s on

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Very great customer service, fast process. Exactly what i needed.

Jann L on

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very helpful at the reservation desk.

Evelyn T on

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Andrew was courteous and helpful. It is difficult to get to the units. The unit was incredibly small and inadequate. He helped us find a nearby storage that had a more adequate unit available.

shirley t on

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Staff was very helpful. He helped me moved my belonging into my unit and even lend me a lock when mine was too small.

willard b on

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Manager did a superior job. Paperwork was efficient and fast! His can do attitude and problem solving was all about the customer..great job!

samara d on

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Tom, the manager was so helpful and accomodating. He made everything very easy.

Hillory B on

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The staff was very nice and accommodating. I had a long wait.

Samantha S on

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Convenient location

Manon B on

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Very nice personel management. Clean place and good security. Thanks !

tiffiney c on

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The storage facility was clean and the people running the facility were extremely nice and friendly. I will definately recommend this place for storage

Troy V on

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storage unit was clean and big enough for me to store all my items

Yerlika M on

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Very friendly and helpfull people

James R on

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Nice, clean facility that is relatively new. Great folks working the counter were very friendly helpful, and reside on-site - A nice bonus for security reasons. Convenient U-Haul rentals.

Chasity C on

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Staff was Great and very helpful

Melodie H on

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The managers at this facility were very helpful and friendly.

JACQUES D on

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Very good reception.Answer all my concern and need

MARTIN C on

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Called All A/C Self Storage on 7/27 in order to move my household goods. They would not honor the UHaul 1 Month Free Certificate.

Jamie T on

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The staff here was very helpful in helping me select the proper sized unit for me and went above and beyond to make sure that my move went smoothly. I highly recommend this facility.

DEBRA S on

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I couldn`t have been more pleased with the ease and service I had. Moving is never easy, but I wasd pleased I picked ALL A/C SELF STORAGE, Lake Worth. Great Deal, Great People, and Great Experience

Anita M on

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We were given the opportunity to choose the approximate location of unit. Very helpful for our move!

TIFFANY M on

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Ken was extremely helpful and kind. I will recommend this facility because of him.

ANDREW B on

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Although it was a busy morning at the facility, I received prompt, competent and courteous attention. Everything was ready for me as requested.

ALI O on

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GREAT OVER THE PHONE CUSTOMER SERVICE, I SPOKE WITH KEN AND HE WAS VERY ACCURATE AND VERY RESPECTFUL.

BRANDON Y on

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Great service!

MARTIN C on

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Easy location to find, very accessible and clean. Good security.