Customer Reviews for All Automotive of Kankakee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Automotive of Kankakee

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Stephanie K. on

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Eric H. on

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gary s. on

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This location was a auto repair shop with U haul as a side business. It maybe OK for local use but they are not equipped for one way out of state use. They do not stock supplies needed for moving, example - furniture pads. We had requested 2 dozen pads they had none. I ended up going to the main U haul store in Kankakee IL to obtain the pads. The folks at the pick up location were friendly and helpful to the best of their ability. It is my feeling when U haul is sitting up an out one way, out of state rental that these small operations should not be given as a pick up location. Stick to the U haul stores.

Jennifer G. on

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Douglas P. on

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Have all the equipment I rented at one location so I didn't have to travel to Beecher for a tow dolly.

Leah K. on

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Great customer service...so happy that Rented through these offices... they were as good as it can het with their customer service on both ends!

steve b. on

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Nathan V. on

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Don’t rent any more equipment this was the worst customer experience that I have ever had. I had to drive 200 miles out of my way just to pick up the truck and then was charged twice on my credit card.

William V. on

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theodore l. on

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The staff was very kind and helpful. I would be most pleased to recommend them to a friend .

Douglas H. on

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Asked specifically if running lights were working. They were not but the rep said they were.

Scott D. on

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have a ice scraper handy / in the truck

Wayne M. on

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Why am I getting this email considering I own All Automotive. How would they have my email. I think something is wrong with your system Pat wilder Owner of the rental location

dawn m. on

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Trailer was clean but rusty and had peeling paint on the outside. Representative was pleasant and thorough.

bontia j. on

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Ryan T. on

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My pickup location was changed without notification. This was a waste of valuable time. This should have been clarified during the reservation confirmation call. Very unprofessional. Other than that, the staff was very helpful, and the truck was clean and well maintained.

tim v. on

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Ordered trailer in Gilman il. Sent to that location. Was a little more hassle. Had to take back there because price was not matching quoted price. Wish could have picked up in Gilman and drop off same location. Other than that was fine.