Customer Reviews for All Parts Auto Salvage
(U-Haul Neighborhood Dealer)

45 reviews

425 E Kearney St   Springfield, MO 65803

(417) 268-9898

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(417) 268-9898

425 E Kearney St
Springfield, MO 65803

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Prominently include that the trailers are a 4 wire vehicle side connection. I had to remove the trailer from my hitch, go to a auto parts store and buy an adapter for the vehicles 7 round. For those of us who reserve online, there should be a checkbox which asks if we have a vehicle side 4 flat connection available, and the option to replace the 4 wire pigtail on the trailer or offer us an adapter to our factory installed 7 round vehicle side.

Steven Y. 
Rating:
5.0

Customer did not leave a comment.

COLIN W. 
Rating:
3.0

Customer did not leave a comment.

Randy C. 
Rating:
4.0

Customer did not leave a comment.

christy J. 
Rating:
2.0

Someone at front desk needs to be trained on renting Uhauls. I had to wait over 30 minutes at the counter before someone with knowledge of the process finally came to help.

JASON B. 
Rating:
3.0

Wider selection. There were only 3 trailers on the lot. And a better sign. Easy to pass if you're new to the area

Isaac V. 
Rating:
3.0

Customer did not leave a comment.

WESLEY R. 
Rating:
4.0

Really easy to navigate the website just to make things faster I suggest people get on it

Darius H. 
Rating:
4.0

Pick up was efficient and equipment was clean. Everything exactly as expected.

Milton F. 
Rating:
3.0

i was over charged.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Customer did not leave a comment.

CARL W. 
Rating:
4.0

Customer did not leave a comment.

Tom B. 
Rating:
2.0

Didn't pick this place

Denzel C. 
Rating:
5.0

Customer did not leave a comment.

Kelly R. 
Rating:
4.0

Well i was not informed of the. $50 dollar charge for safe tow. Nor the 25$ safe tow fee was i told about. So that chalked up my price of the rental 70$ that i was not expecting. They told me one price and i was charged another. So u could at least off the top tell everyone about the fine print you failed to tell me. So instead of my bill being 225$ like i thought it was 100$ more than that. And then the guy i rented it from forgot to give me my ID back so i had no drivers license on me while i drove back to Kansas city. And they are suppose to mail them toe and hopefully they do. I will think twice before i rent a trailer or a truck again

TINA P. 
Rating:
5.0

They made sure everything was hooked up correct and help to unhook also.

DAVID S. 
Rating:
5.0

When can I expect my refund back on my debit card you charged me 664.00 and should have only been charged 127.00? Please respond ASAP!!!

Theresa S. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

Customer did not leave a comment.

RANDY C. 
Rating:
5.0

The rental app did not save the pre-rental information I entered earlier in the week. It took me 30 minutes to finally check-in for my rental.

Charles C. 
Rating:
4.0

Maybe a little more signage by the street

alva D. 
Rating:
3.0

Customer did not leave a comment.

Miranda G. 
Rating:
1.0

Mis informed me on the price overall the told me a total of 80 dollars including gas refill and charged me 127 dollars will never use again

WARREN B. 
Rating:
5.0

Customer did not leave a comment.

BARBARA F. 
Rating:
5.0

Nothing. These guys were so helpful. It was a pleasure doing business.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

Shannon W. 
Rating:
4.0

Customer did not leave a comment.

Brian G. 
Rating:
3.0

Just get the brakes fixed

larry S. 
Rating:
5.0

Equipment worked great. Very satisfied with tow dolly and how well it worked.

elmer F. 
Rating:
5.0

Customer did not leave a comment.

MIKE S. 
Rating:
5.0

Customer did not leave a comment.

Dan M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

The location was closed

Carol M. 
Rating:
5.0

Customer did not leave a comment.

Viola J. 
Rating:
5.0

Customer did not leave a comment.

Kirby L. 
Rating:
5.0

Customer did not leave a comment.

Marilyn B. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

MARILYN B. 
Rating:
2.0

Service was slow, equipment wasn't ready, and I had arranged to pick up at a closer site but instead was directed to another site a lot further away.

Rebecca W. 
Rating:
3.0

Educate the people that represent your company. Playing stupid isn't very attractive...

Christina A. 
No reviews have been submitted for this location.

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