Customer Reviews for All Parts Racing

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Parts Racing

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Gerald M. on

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Have vehicles cleared of snow and ready for rental customers. On site employee told customers that it was permissible to take vehicles from lot even though there was a foot of snow on roof of box. It is illegal to drive a vehicle with a snow load on the roof. Employee, a young girl, was alone and had no means to remove snow. I spent over an hour of my time, using my own snow clearing equipment, to remove snow and ice from roof of vehicle.

Dana K. on

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We would recommend that the foot+ of snow be removed from the top of the uhaul. We had to do and we shouldn’t have had to.

GARY S. on

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Customer did not leave a comment.

Brian P. on

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Make sure the vehicle will start without difficulty. We were almost stranded as the battery was nearly dead. Upon pick-up, the engine almost failed to turn over. After shutting it off once afterwards and it nearly refused to start, we left it running continually. It was not a pleasant feeling.

Colleen A. on

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Customer did not leave a comment.

Richard C. on

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When I returned the truck at the scheduled time, 9AM Saturday morning, Nov. 9, 2019 the office door was locked and nobody was there. The hours posted stated that the office should be open, it was not. I left the key and the paperwork in the drop box. On November 11th I received at phone call asking about the truck. I stated that it had been returned on Saturday at the appropriate time for a 24 hour rental. The rental was for one 24 hour period and this is what should be charged to my credit card, any other charges will be contested.

PAUL O. on

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Customer did not leave a comment.

Evan P. on

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Very freindly and fast great service, Kudos to this office.

Joseph D. on

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There was broken glass in the parking lot near the trailer. It required me to pull the trailer roughly 30 feet up a hill to avoid the glass. Service counter was fine, but wish they had been more prepared for my arrival.

Mark W. on

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Customer did not leave a comment.

KATHY H. on

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Got charged $25 for cleaning and that was it any dirt of any sort in the truck the only thing that might’ve been left was a soda can in the cupholder very disappointed thought for sure when I gave them the information That I would be reimbursed but they said they couldn’t find the contract so basically I get screwed but I’m probably not the only one

Dorinda F. on

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Great experience, location was convenient and location’s service was wonderful

jamie W. on

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The truck had a few miles on it and the transmission was acting funny

Kathryn D. on

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Paid more than quated.

CHRISTOPHER H. on

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Customer did not leave a comment.

claudia S. on

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What confusion. A mess. Rented for a friend with my card..returned it someone else used it took forever them figure it out. Awful service and resolve.

Jason S. on

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This final location for my pick up was great. It is unfortunate that between 24hrs prior to my picking up the truck I reserved a week before and actually picking one up I had my reservation canceled by the original location, the promised truck at secondary location was never returned as promised and I ended up driving 20 miles to this final location.

gerald S. on

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make sure the truck is cleaned it was not swept out but was not real dirty

Robert M. on

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Customer did not leave a comment.

Keith F. on

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When I picked up the truck there was a pile of moving blankets thrown into a corner Inside the Box. I did not request, need nor use these blankets. I returned them in the exact location and condition that they where when I rented the vehicle. When I was invoiced from All Parts Racing in Ware, MA, they charged me a $25 cleaning fee for not folding the blankets that they left in a pile in the truck. I didn't need or use them. There was no way I was paying for them. I tried to contact All Parts and they never responded. I had to contact Uhaul corporate to have the charge removed. I'll never do business with APR again and will make sure to spread the word on their shoddy business practices and theft.

Brian T. on

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Everything was great

Kris B. on

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I rented for 4 hours but only used it for 3. Thought that I’d be able to get credit for time. Not a problem though.

claudia S. on

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I returned the uhaul to 4406 w Hillsborough ave at 2pm on June 11, 2019 .u guys keep saying im late in returning it.

John P. on

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This is my local location - I know the owner and a lot of the employees. First time I've done UHaul with them. Very helpful getting me started -booking, locations, advice, etc. Drop-off was a breeze, literally minutes. They're a good company and because it's family owned and employees are local, they take everything they do a step further to make sure the experience is positive.

Keelan T. on

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Customer service very slow to acknowledge my presence. Truck parked on other side of building out of sight and at a distance which is unacceptable.

Samantha W. on

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I was charged a $38 fee for the gas gauge being $8 off after putting $60 of gas into the truck. I returned it at 1/4 tank as i was intsructed to do.

Shamus G. on

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This place was so unprofessional it was insane. From the sales associate that didnt want to read the agreement letter because "it's really long" and also didn't even realize that she charged us to the wrong truck and made the pick up take 2 hours while I had to call my bank to make sure I wasnt getting double charged. To the man they had help us hook up the trailer (for a fee they waved this time because of their billing mistake) who said he's never hooked one of these up before. I would suggest you close this location or look a little more into it. These people give Uhaul a terrible rep and im not sure who im more upset with. Uhaul for allowing this location to deal with customers or this location for its absolute poorest of costumer service.

Steven K. on

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Customer did not leave a comment.

Pablo R. on

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Nadine S. on

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Blair M. on

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The young lady working the counter was awesome. Internet was down and she found a work around, even with another customer harassing her.

Nancy H. on

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sandra G. on

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JESSICA S. on

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Everyone was very nice the unit is clean and well maintained I’m very pleased with the whole experience