Customer Reviews for All Purpose Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Purpose Storage

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Thomas K. on

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Patrick A. on

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The lady that received the trailer was very helpful.

Patrick A. on

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The lady that received the trailer was very supportive. It was nice that she reached out in advance to help coordinate the drop off.

linda m. on

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The young lady that helped us was very friendly and helpful. Excellent service.

Carol F. on

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The customer service representative was very friendly and helpful both on the phone and in person. The location was open on a Sunday afternoon on a holiday weekend, which made for an easy return process. I just wish the road to the location was in better shape.

KATHERINE M. on

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improvements are not necessary. your U-Haul rep went above & beyond what was expected of her. have leased from this location before, and intend to return business.

Harry B. on

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This was a nice location BUT you sent me to an alternate location that cause a significant cost and delay because we had to go pick it up from a greater distance...

NATHAN T. on

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Very pleasant staff! Thanks Monica!

Matthew N. on

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Patrick H. on

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Robert L. on

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was charge for two days extra and again when I drop it off

Craig B. on

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James B. on

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The location is a little hidden and the road going up to it is dirt and not maintained very well. Other than that no problems

Douglas S. on

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some one had smoke in the truck . could smell it the whole time.

JACQUES K. on

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Greg G. on

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It is wintertime and we had recent snow so the equipment was naturally covered in ice and snow.

King C. on

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Very friendly and efficient.

Brian W. on

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Great customer service

Marcos R. on

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Very impressed with your facility and especially the young lady that helped us. Her name was Monica I think, because of her I will rent will Uhaul next I need anything. Thanks a bunch!

BARBARA L. on

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Brad C. on

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Nothing to improve. it was all good!

Cynda G. on

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VICKI C. on

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The staff made the pickup and drop-off a smooth transition. Thank you for having what we needed to getter done...

Nathan D. on

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The manager is awsome and deserves a raise.

Stephanie B. on

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steve k. on

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William S. on

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The road leading to the facility needs improvement

Dana G. on

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JUDD C. on

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Bob P. on

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Not enough lighting. Maintenance is getting much better. Security is always an issue and can never be taken for granted.

Rick S. on

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James C. on

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AMY E. on

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Yes. The lady who greeted me was super cool! And she was very forgiving of my crummy parking job. :)

Deborah B. on

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Monica was superb! Very friendly and helpful with my moving needs.

Tim G. on

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Monica had excellent customer relations skills on multiple occasions. She was very pleasant and very willing to help. She was also knowledgeable about the business.

Catherine D. on

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Jill goes above and beyond it was an easy transaction.

MIKE M. on

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Kelly B. on

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Stephen P. on

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Candace G. on

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Monica was very friendly.

rodney t. on

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None. Monica was very friendly and knowledgeable.

Deborah B. on

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steve r. on

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Clay F. on

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William F. on

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Richard R. on

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Susan K. on

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Sean P. on

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Uhaul truck was due for retirement. It was old, had tons of scratches, and many "x" stickers. Upon driving it, the steering wheel had to be flocked to 10pm indicating alignment issues, windshield wipers didn't work and the brakes were shot. I would not recommend this truck to another person needing to move.

Kevin E. on

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More employees to help answer questions.

Michael p. on

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Monica was very friendly and knowledgeable.

marsha l. on

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picking it up was great.....it was dropping it off that I had a very bad experience in Scottsdale on 84th street...… they were rude and not helpful at all...… I am due a credit......they would not give me one...… and I will call the main office of u-haul

Mike S. on

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Keep doing what your doing because I like it.

Mary B. on

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james c. on

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Brian P. on

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These guys are always good, and their service is appreciated.

Jon C. on

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SHERMAN R. on

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Location is not easily accessible, but personnel friendly and helpful.

Michael p. on

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I just dropped off but will be back in fall for a trailer.

Ken S. on

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Stephen S. on

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Access was ok but the location could use better signage.

Bill F. on

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John R. on

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Michael K. on

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Very nice to work with.

ROBERT H. on

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gerald s. on

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Be more attentive to customer’s needs and more civil with customer on phone!

DAVID K. on

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mont m. on

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DAVID K. on

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Michael K. on

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I was surprised that all 3 uhaul locations in Pagosa Springs were closed on Sunday morning. I got lucky someone was at this location before 1pm, otherwise I would've had to drop the trailer and leave.

rich c. on

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Peter O. on

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Ronnie did a great job for us. Highly recommend him

Laura Q. on

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The staff is very friendly and helpful. I would rent here every time.

Sherman R. on

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ROBIN Y. on

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Anna Y. on

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Jeff G. on

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roger b. on

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The customer service was very helpful and friendly.

KRISTA M. on

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Ronnie is an excellent customer service rep and deserves a raise! He really went above and beyond to make sure our reservation was correct and our move went as smoothly as possible

kevin b. on

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Ron is always very friendly, helpful, and informed on the equipment. I have rented from him on three other occasions always with the same great service. I would recommend to anyone.

Patrick O. on

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THOMAS K. on

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Jeffrey S. on

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JEFFREY S. on

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DAN G. on

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Every aspect of this rental was completed in an expeditious and professional manner. Equipment was ready and waiting and in very good condition. I have no suggestions for improvement. Well done!!!

dave i. on

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Customer did not leave a comment.