Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
As always my pick up and drop off experience was fine.
DOUG K
Rating:
5.0
Customer did not leave a comment.
Eric S
Rating:
5.0
Customer did not leave a comment.
Mary D
Rating:
5.0
Customer did not leave a comment.
R D
Rating:
5.0
Customer did not leave a comment.
RIC G
Rating:
5.0
Customer did not leave a comment.
Jim C
Rating:
5.0
Clean and an easy quick move of a few pieces of furniture.
Donald E
Rating:
5.0
Customer did not leave a comment.
Collen S
Rating:
5.0
The rep was super nice every time I went there. Great location.
ROBERT R
Rating:
5.0
Customer did not leave a comment.
James F
Rating:
4.0
Customer did not leave a comment.
LARRY P
Rating:
5.0
Always great service!
FRANK N
Rating:
5.0
Customer did not leave a comment.
Edward P
Rating:
5.0
They are always very helpful and accommodating. Very easy to work with. Their equipment is well maintained.
FRANK N
Rating:
5.0
Customer did not leave a comment.
Judy G
Rating:
5.0
Thank you for always helping when I needed extra help. You guys are the best.
Cindy P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
FRANK N
Rating:
5.0
Customer did not leave a comment.
Tom D
Rating:
5.0
Customer did not leave a comment.
Tony L
Rating:
5.0
Customer did not leave a comment.
Jessica A
Rating:
5.0
Customer did not leave a comment.
Sandra N
Rating:
1.0
Get better at listing trailers as one ways or rotation trailers...because uhaul couldn't get that right I had to rent a storage unit from the location I was trying to rent a trailer from.. cost me more way money and time.. won't be using uhaul again...
Amado O
Rating:
5.0
Customer did not leave a comment.
Ken D
Rating:
5.0
John was very welcoming on our arrival. Would definitely use this location again for a moving van or mini storage facility.
kathilynn n
Rating:
5.0
Customer did not leave a comment.
Richard K
Rating:
5.0
Customer did not leave a comment.
Terri R
Rating:
5.0
Thx u guys for everything
David S
|
Overall Experience
Rating:
4.0
Check-in was easy and check-out was efficient and fast. I APPRECIATED THAT.
Elizabeth L
Rating:
4.0
Customer did not leave a comment.
JUDITH K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jessica A
Rating:
5.0
Customer did not leave a comment.
Henry G
Rating:
5.0
Customer did not leave a comment.
Jessica A
Rating:
5.0
Very friendly help! Just a good experience!
darrel l
Rating:
5.0
Customer did not leave a comment.
Jessica A
Rating:
5.0
The staff was engaged with other clients, but made sure to acknowledge me and assure me they would be happy to assist when/if I needed.
Irene Y
Rating:
5.0
Customer did not leave a comment.
JESSICA A
Rating:
4.0
Easy in and out, good hours, clean, friendly management.
Cheri D
|
Overall Experience
Rating:
5.0
It's the best
DEAN R
Rating:
5.0
Customer did not leave a comment.
John M
Rating:
5.0
Customer did not leave a comment.
Andrew W
Rating:
4.0
Customer did not leave a comment.
Eileen C
Rating:
5.0
Customer did not leave a comment.
Mark P
Rating:
5.0
Nothing. Just don't go to Pioneer!
Janet A
Rating:
5.0
Customer did not leave a comment.
Loyd K
Rating:
5.0
Customer did not leave a comment.
Loyd K
Rating:
5.0
The employee was knowledgeable, friendly and helpful. This is my second time here and will always go back there as long as they have the equipment that I need.
Diane C
Rating:
5.0
Quick, friendly service. Thank you@
Brad S
Rating:
5.0
Customer did not leave a comment.
Dale J
Rating:
5.0
Customer did not leave a comment.
Laura M
Rating:
4.0
Customer did not leave a comment.
Sally D
Rating:
3.0
Customer did not leave a comment.
Sheryl R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kevin H
Rating:
5.0
Great service. Prompt, with super concern for safety and efficiency.
William R
Rating:
5.0
Customer did not leave a comment.
Kevin H
Rating:
5.0
Customer did not leave a comment.
Bruce o
Rating:
4.0
Price was over $500 for a rental for the smallest truck for a 150 mile trip.
LEWIS J
Rating:
5.0
Customer did not leave a comment.
Michael O
Rating:
5.0
John & Justin were absolutely the nicest guys to work with. Very professional and attentive,
Laurie J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tony L
Rating:
5.0
Customer did not leave a comment.
Gerald S
Rating:
5.0
Will definitely use this facility again
Janine H
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
John T
Rating:
5.0
Very helpful, friendly.
Hal E
Rating:
5.0
Customer did not leave a comment.
Amy B
Rating:
5.0
Customer did not leave a comment.
Brent R
Rating:
5.0
Customer did not leave a comment.
Anna S
Rating:
5.0
Customer did not leave a comment.
jodi w
Rating:
5.0
Customer did not leave a comment.
DENNIS G
|
Overall Experience
Rating:
5.0
All Safe Mini Storage was a lifesaver when we needed temporary storage after a move. Friendly, clean and secure location.
Michelle D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard I
Rating:
5.0
Great customer service
william E
Rating:
5.0
Customer did not leave a comment.
Janet E
|
Overall Experience
Rating:
5.0
Great to deal with!
Paul M
Rating:
5.0
Customer did not leave a comment.
Sergey K
Rating:
5.0
Customer did not leave a comment.
Don P
Rating:
4.0
Customer did not leave a comment.
Larry K
Rating:
5.0
John was amazing!! Always kind! Because of John I stayed an additional YEAR!! THANK YOU JOHN!
Dorsi B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Erin R
Rating:
5.0
Customer did not leave a comment.
Lisa H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nelson M
Rating:
4.0
This isn't specific to either office or the customer service. This is more about the reservation/ policy. When I made the online reservation, it came up as a 2 day rental but I was hopeful that if I returned the truck within a 24 hour period ( which I did), that it could be adjusted. Because of where we live, options are limited. It was a disappointment, to say the least. Basically, by the time I paid for gas, my rental was $550 for roughly a 23 hour period and 225 miles. That is outrageous!
Linda S
Rating:
3.0
The chain on the tow dolly was too short to even use, but the attendant said it would be just fine. He was in a rush and didn't explain things clearly, either.
Lynda L
Rating:
5.0
Nothing to improve this service. It's phenomenal. The people who work there are so pleasant, accommodating and professional.
JoAnne B
Rating:
5.0
Customer did not leave a comment.
James R
Rating:
5.0
Customer did not leave a comment.
Timothy S
Rating:
5.0
It was an easy pickup and drop off of the truck. Very smooth and Mae my move almost as easy as my other moves.
David B
Rating:
5.0
Customer did not leave a comment.
Benjamin H
Rating:
4.0
Customer did not leave a comment.
Patricia B
Rating:
5.0
John was very kind and Very accommodating!
John B
Rating:
5.0
Everything was seamless. Appreciated the experience.
David S
Rating:
5.0
Friendly and helpful staff
Brian M
Rating:
5.0
Drop off was so simple. Two minutes, done.
JAMES B
Rating:
5.0
Both Justin and John did a fantastic job helping me throughout the process-kudos!
Jana M
Rating:
5.0
Customer did not leave a comment.
Nelson M
Rating:
5.0
Customer did not leave a comment.
JOSH B
Rating:
5.0
Customer did not leave a comment.
Paul S
Rating:
4.0
The truck was in good operating order it just dirty not the services I remember Uhaul used to be.
I'm grateful for your services I hope that your not neglecting th mechanical services on the trucks I put my family on your trucks.
Cyrus M
Rating:
5.0
Customer did not leave a comment.
Richard S
Rating:
4.0
Customer did not leave a comment.
Melanie C
Rating:
5.0
Customer did not leave a comment.
TIMOTHY S
Rating:
5.0
Customer did not leave a comment.
TIMOTHY S
|
Overall Experience
Rating:
5.0
Long way to go. But everything was fine.
Raymond G
Rating:
5.0
Customer did not leave a comment.
Elizabeth S
Rating:
5.0
Customer did not leave a comment.
Scot A
Rating:
5.0
Customer did not leave a comment.
POLENCHA N
Rating:
4.0
Customer did not leave a comment.
John T
Rating:
5.0
The entire rental process was very efficient and customer friendly. It was easy to set up the rental. And the arrangements for picking up and returning the rental were well thought out. Staff in the entire process were professional and courteous. Keep up the good work. I’ll be a return customer.
tim r
Rating:
5.0
Customer did not leave a comment.
MITCH S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christine J
|
Overall Experience
Rating:
5.0
great place with helpful staff
John M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Frank G
|
Overall Experience
Rating:
5.0
I would recommend it if they didn't mind their stuff getting really wet and molding that's the problem with the storage unit I had there was always water in there no matter how many dry ribs I put in there it just didn't help everything I pulled out of there was moldy and wet
Dorothy H
|
Overall Experience
Rating:
5.0
Yes, I have had the best service a customer could ask for over the past 5 years. My heated unit was a lifesaver with my 3 bedroom - 2 bath home patiently waiting for me to build a new home. Everything was in perfect condition, especially with the cold wet weather at the coast.
SHERYL S
|
Overall Experience
Rating:
5.0
You guys rock!
Kaila L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tim S
|
Overall Experience
Rating:
5.0
Nice facility that fit our needs.
Ed V
|
Overall Experience
Rating:
5.0
NICE FACILITY GOOD FOLKS.
Jim K
|
Overall Experience
Rating:
5.0
Friendly and helpul
James W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHARON W
|
Overall Experience
Rating:
5.0
Dry, clean and never any evidence of rodents. Would highly recommend.
David T
|
Overall Experience
Rating:
1.0
Uhaul has poor communication with this place. They had no storage locker available. I had to go to a different place.
James Y
|
Reservation
Rating:
4.0
Very friendly and helpful.
Mary J
|
Overall Experience
Rating:
5.0
Staff is very friendly and helpful and accommodating. Storage units are clean and well maintained
MARIANNE S
|
Overall Experience
Rating:
5.0
The owner is very friendly and professional. The best storage unit that I have ever used!!
Ken F
|
Overall Experience
Rating:
5.0
The staff that I always dealt with were Richard and John. They were always helpful and mindful of my needs for a safe and VERY clean facility.
william c
|
Overall Experience
Rating:
5.0
Excellent customer service. Like dealing with a good neighbor!
MICHAEL M
|
Overall Experience
Rating:
5.0
The staff was excellent, very friendly and helpful. We found the storage convenient, clean and accessible. Our experience with All Safe Storage was outstanding.
Mark and Cheryl