Customer Reviews for All Star Mini Storage Com

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Star Mini Storage Com

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FRANK R. on

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Lance F. on

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Frank R. on

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Very pleased with customer service. Charles did an exceptional job taking care of me and other customers in the office.

BRENDA P. on

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The attendant was very helpful and sweet as could be. Love the customer service. Highly recommend!.

Joseph L. on

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Zachary B. on

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Shantika O. on

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Wade A. on

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LANA M. on

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Elizabeth J. on

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Michael M. on

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I hated my experience. Email me mrm0093@auburn.edu or call me, my numbers on the contract. I would be more than happy to complain to someone about how shitty my experience was. I already sent a long ass email to U-Haul complaining about it.

Shanda T. on

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I can't remember his name at the Hwy 29 Newnan location but he went above and beyond! Excellent hospitality! He was even concerned about how our day was going & offered my family something to drink!!!!! I'd most definitely recommend this location ?!!!!!

Blake L. on

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Especially great service from Charles and Jeannie

KASHIVA H. on

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JERRY T. on

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Nothing that I can think of, service was quick and thorough

John W. on

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My initial pick up location was Hemricks at 10 Franklin Rd, Newnan, GA. Contacting them was the poorest rental experience I have had in all the years renting anything. Customer relations on the phone and in person was poor. I called the day before pick up day to ask could I pick up earlier; the answer was yes, but got nothing else and she hung up. I got there on pickup day and she said that her internet was down and she could not rent the car dolly that I saw on site to me. I had made a reservation and didn't care that their internet was down; I needed to pick up my car dolly, load my vehicle. Get on the road. These two women told me to go to the next driveway and I could rent IT there. They gave no details as to why and what was next door. I was confused and ask what and why, they just repeated "go to next driveway", so I just did. I didn't know whether these people were racists or just stupid or both. So, I drove to the next driveway (24 Franklin Rd) and there was a Uhaul rental store. The guy was helpful. He said that. although Hemrick's internet was down, they could have called Uhaul Traffic and had them reassigned the car dolly (reservation) to him, and he could have rented it to me on the spot, but the women didn't do that, and man at 24 Franklin didn't have one, so I had to drive across town--wasting 1.5 hours totally to get to 8 Newnan Industrial S. Drive to rent the equipment. I had an excellent, professional, cordial experience. I think the outfit at Hemricks, 10 Franklin Road, should be shut down. Any one renting from Hemricks would likely give Uhaul a poor rating.

Doug A. on

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The pick up location was farther from our home than other locations but staff at the pick-up location explained it was because it was a one way rental. Appreciated the explanation and customer service!

Marvin S. on

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Mathew M. on

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Brittany F. on

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Tim O. on

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Great group of people , everything was what they said and quoted me . Super friendly and knowledgeable. I will definitely be going back to them in the future.

Darryl S. on

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Transmission no good and they knew that all about money

James F. on

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Very helpful and friendly staff.

Alexis C. on

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Rodricous S. on

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Jeanne J. on

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Hilly terrain

James J. on

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Dorothy J. on

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Truck had very bad smell even when it was told to me that she tried to clean it.

Monica T. on

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No need to improve what you do. The service is excellent.

Jeff P. on

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James M. on

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Anne C. on

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victor G. on

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Box inside was dirty. Transmission would take too long to shift loaded or empty. People were very nice

JERRY D. on

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I am glad I used your storage unit, well lite and felt very secure, you personnel are very courteous and helpfully. If I have the need I will use you again a have already recommended you. Jerry Day

JAMES W. on

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I Paid for climate control storage & insurance for a custom couch. I Found couch covered in mice FECES & URINE! 2 weeks & No response from insurer. Owner manager says it's not her responsibility???

DANIEL S. on

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very helpful staff, access is secure, and easy to use, facility layout is easy to navigate.

NICK R. on

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Staff was very friendly and helpful.

BROOKLYN H. on

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It was a great experience. The staff was very friendly and kind.

LISA J M. on

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Rented with ALLSTARMINISTORAGE for 3 years. Staff is always friendly and the facility was always clean.