Customer Reviews for All Storage North Rancho
(U-Haul Neighborhood Dealer)

268 reviews

3290 N Rancho Dr   Las Vegas, NV 89130
(Cheyenne Ave)

(702) 396-1610

Location Hours

  • Mon-Sat: 9 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(702) 396-1610

3290 N Rancho Dr
Las Vegas, NV 89130
(Cheyenne Ave)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LAURIE ELIZABETH K. 
Rating:
5.0

The customer service was great.!!

Terri T. 
Rating:
5.0

Truck clean and a/c was blasting. Could use another step on passenger side. Elderly have a tough time climbing up to the seat.

Dedric A. 
Rating:
5.0

Customer did not leave a comment.

LINDA A. 
Rating:
5.0

Customer did not leave a comment.

Caden Z. 
Rating:
5.0

I appreciate these folks very much...They are very helpful and really care about their clients!

MARIETTE SUZANNE J. 
Rating:
5.0

I'm not sure I received clear instructions to put the lock back right after getting the key. I may have missed it, if so that means it was not that clear. But loved being able to pick up the truck by myself without standing in line going through all the steps in person.

Melissa H. 
Rating:
5.0

Great people. Went out of their way to help me in anyway.

Nathan S. 
Rating:
5.0

The ladies who assisted me Saturday afternoon were very knowledgeable, friendly and helpful. Thank you.

NATALIE M. 
Rating:
5.0

This u haul is a great place to rent from, staff is awesome.

PAUL WESLEY K. 
Rating:
5.0

Customer did not leave a comment.

DIANE LORRAINE M. 
Rating:
5.0

Customer did not leave a comment.

Roland E. 
Rating:
5.0

Customer did not leave a comment.

Linda F. 
Rating:
5.0

Customer did not leave a comment.

Clarice B. 
Rating:
5.0

Customer did not leave a comment.

Ali R. 
Rating:
4.0

Customer did not leave a comment.

Daniel P. 
Rating:
4.0

I had to have the truck for an extra day more than originally contracted for. This location opens at 9:00, but I knew from when I picked up the truck, employees are present earlier. I called at 8:45 AM, no answer. I called at 9:00, no answer. I called three more times during the day and left three messages to call me back as instructed by the Voice recording. No one called me back all day. I returned truck next day at 9:00AM, a day late, and it turned out ok, but the reps answer as to why my calls weren't returned were "I didn't work yesterday". Even so, don't you check the messages first thing when you come into work? They should have been Che KRS througout the day and I should have received a call back acknowledging I was returning the truck. All day I stressed over how much a life charge would be or a not calling to let them know few would be. Thankfully, those fees didn't occur, but I would've slept better knowing that info with a simple and timely return call. What good is an answering service if you ignore it and don't call customers back?

SCOTT A K. 
Rating:
5.0

Fast, friendly service! Reserving truck and return was super fast and easy!

Candace D. 
Rating:
5.0

Customer did not leave a comment.

Katryn C. 
Rating:
4.0

Customer did not leave a comment.

ALFRED PETER C. 
Rating:
5.0

Customer did not leave a comment.

Rafael T. 
Rating:
5.0

The Facilty was clean. The staff was very nice and helpful. They made me feel comfortable and I will definitely recommend this location. I will also return when I need to rent in the future

Putina W. 
Rating:
5.0

They were very nice

DENISE J. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Customer did not leave a comment.

Rob H. 
Rating:
5.0

Tony and victor were very helpful when we needed our storage unit. Thank you so much.

Lisa M. 
Rating:
5.0

amidst this covid 19 mess i couldn't have asked for a smother transaction. My compliments to your staff Thank you Jason R Gilbert

Jason G. 
Rating:
5.0

We have renting on and off from Mark and Troy for 25 years you can't get better service anywhere.

ZENEN E. 
Rating:
1.0

Worst rental experience from U -haul in my life. Have rented 10+ times in the oat and this was the most inconvenient and most expensive rental I have had. Will never use U-haul again. $125.00 + gas for 6 hours is ridiculous!

William G. 
Rating:
5.0

The managers and staff at this location are fantastic. Very nice friendly and courteous.

Terry R. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Great customer service

Lori S. 
Rating:
5.0

Customer did not leave a comment.

Syd I. 
Rating:
5.0

Nothing, The people working the counter were great help.

William H. 
Rating:
5.0

Did not know about towing gear or governor?

Clarence T. 
Rating:
5.0

The young man that helped me was great! He got me in and out in no time and my truck was ready when I arrived. When dropping off I used the drop box and it was easy. Overall, I would definitely Refer this Location to all my family and friends.

Theresa O. 
Rating:
5.0

Customer did not leave a comment.

Rob F. 
Rating:
5.0

Customer did not leave a comment.

Vickie H. 
Rating:
5.0

Customer did not leave a comment.

Kelly D. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

The whole experience was great. The man and woman in the office were a pleasure to speak to. Very welcoming and friendly.

Tiffany B. 
Rating:
5.0

Customer did not leave a comment.

MARGREE G. 
Rating:
5.0

Customer did not leave a comment.

Owen B. 
Rating:
4.0

Customer did not leave a comment.

Louis B. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Fantastic people

Dale H. 
Rating:
5.0

Customer did not leave a comment.

alfred C. 
Rating:
5.0

n/a - GREAT customer service

Kristina C. 
Rating:
3.0

I selected Mobile pick up, but the software did NOT function correctly. I was not able to take the selfie. If the location had not been open, I would not have been able to complete my pickup. Fortunately, the location was open, and we were taken care of cheerfully and quickly. Mobile pick up needs to be fixed.

Lisa W. 
Rating:
1.0

I booked online and when I showed up the place was closed. It happened out of luck that a service U Haul truck showed up and issued the trailer to me.

Ben V. 
Rating:
5.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Van easier access.

Mark F. 
Rating:
5.0

My experience is always great at All Storage. Very kind and professional, will continue to rent.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Change nothing

Vickie H. 
Rating:
5.0

Customer did not leave a comment.

alfred C. 
Rating:
5.0

Customer did not leave a comment.

Bruce D. 
Rating:
5.0

Customer did not leave a comment.

DANIEL K. 
Rating:
5.0

Worse experience I have ever had with renting a truck. I had a reservation and the truck size (26')I reserved was unavailable. I had a 7.30 am reservation and I wasn't able to get into a 15' truck till 11am. I ended up renting two trucks (15') and had to pick them up and drop them off in two different locations. I am NOT A HAPPY Customer

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

We needed a truck asap and Troy made it happen. The one we booked online had been double booked. She quickly made the decision to give us the next size up without addled charge cause that's what she had left instead of sending me down the road. We were on a huge time crunch and she literally was our angel today!

selinda R. 
Rating:
4.0

Very friendly, convenient, clean, professional. Will definitely return & recommend!

Chaundra H. 
Rating:
5.0

Everything was great! Always above & beyond great customer service with Troy & Mike!!

Lana K. 
Rating:
5.0

The staff is very friendly and gave much needed information, the van we originally reserved didn't have a ramp and we needed one. Thank you for the great service.

David D. 
Rating:
5.0

Super knowledgeable staff. Troy and helper are very welcoming. Thank you for a positive experience.

Bau D. 
Rating:
5.0

Very nice folks at this location. It was a quick transaction as well.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer N. 
Rating:
5.0

Customer did not leave a comment.

Rene W. 
Rating:
5.0

Customer did not leave a comment.

Ismael R. 
Rating:
5.0

Have no smoking vehicles. Ours smelled stronger of cigarettes. Other than that the entire experience was great!!

frederick G. 
Rating:
5.0

Customer did not leave a comment.

alfred C. 
Rating:
5.0

Customer did not leave a comment.

Samantha B. 
Rating:
4.0

Customer did not leave a comment.

Valerie J. 
Rating:
5.0

Lobby was decorated for Halloween...it was awesome

Timothy O. 
Rating:
5.0

Customer did not leave a comment.

Shannon M. 
Rating:
5.0

Troy was amazing, great personality, easy to talk too.

KIMBERLY W. 
Rating:
5.0

Customer did not leave a comment.

Christy K. 
Rating:
5.0

Luv the place and atmosphere. The couple that worked there were so friendly and awesome. I will definitely be renting from them again

Teresa B. 
Rating:
5.0

Nothing, the sales clerk was nice and polite. Very courteous. The store was very clean and organized. The location is extremely convenient and easy to find. And most of the truck I rented was very clean and ready to go. And not only was I greeted with a warm smile, I was also greeted with candy! Now whom can complain! Lol however, I will definitely recommend this location for u-haul. Thank you U-haul for such an excellent experience!

Shameki A. 
Rating:
4.0

Customer did not leave a comment.

jammie H. 
Rating:
3.0

Did not tell me I was going get charge twice and be charge for gas when the truck did not have gas when I picked it up at the pick up location

oswaldo F. 
Rating:
1.0

better customer service rude associates and over charging customer not pleased at all

karesha R. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Very nice people!

SILVIANA V. 
Rating:
5.0

Customer did not leave a comment.

Cindy Jo R. 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
5.0

Customer did not leave a comment.

Cindy Jo R. 
Rating:
5.0

Customer did not leave a comment.

Sean C. 
Rating:
5.0

Mrs.Troy always provide excellent customer service

VINISHA K. 
Rating:
5.0

keep up the good work

robert G. 
Rating:
5.0

Great service!

Kenneth B. 
Rating:
5.0

Our experience was excellent!! Troy was especially helpful and knows how to run her business!! We will certainly recommend our friends and family to see Troy and Mark!!

francis G. 
Rating:
5.0

Nothing the service at all storage is great as is. I have done business with them for over 20 years

Zenen E. 
Rating:
5.0

Customer did not leave a comment.

Sarah L. 
Rating:
5.0

Customer did not leave a comment.

Maureen B. 
Rating:
1.0

Work on commucao skills not friendly at all very very ruled. Will not or Recommend this location. Rep was very defensive!!

Willie G. 
Rating:
5.0

Well I just wanna to say thanks so much I came into your location and And I was having the baddest day going through a break up and I have forgot the lady that help me name but she did introduce herself she made me feel so comfortable tried her best to give his best discount it was so taco bowl I just needed that thank you guys and I will always recommend people to come to your location you guys rock

Antonisha H. 
Rating:
5.0

The peoples at the Uhaul location was very attentive and polite. Very helpful made my moving went very well. Thank u. From Leonie.

LEONIE B. 
Rating:
5.0

Customer did not leave a comment.

Lesley G. 
No reviews have been submitted for this location.

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