Customer Reviews for All Storage Of Encinitas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of All Storage Of Encinitas

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Joseph R. on

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P Lynn M. on

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Thomas D. on

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Thank you.

P Lynn M. on

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Phil M. on

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Reserved a van online the same day, but the reservation had not gone through by the time we arrived at the location and no van was available. Accidentally someone had returned a van early and the people at the location scrambled to get it rented to us, but your online reservation system completely failed us. I would be reluctant to rent from UHaul again.

Angela P. on

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Nothing to improve. Overall excellent service. Quick and efficient!

Rodger P. on

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Erick rocks as always!

Michael A C. on

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I didn't realize that the vehicles at this location were two-way (there and back returns) only. I was hoping for a 1-way trip (drop off at alternate location), but it ended up working out alright with the 2-way since I needed to come back anyway. It would be nice if this rule or condition was more apparent.

David M. on

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P Lynn M. on

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KRISTIN L. on

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Thank you for being so amazing and understanding when things took longer than expected for sure will use again.

Debbie C. on

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P Lynn M. on

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Susanne H. on

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Mellisa from the Encinitas , Regal Road location was an exceptional associate. She was helpful in all aspects of the truck rental. She made the whole process easy and seamless.

Gabrielle P. on

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Really helpful customer service at this location.

James L. on

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Sonya is great at customer service. Took care of a reservation glitch and found me the right truck.

Lin C. on

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Rodrigo M. on

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TINA C. on

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I spoke to the female manager on Sat June 1, 2019 on the phone to tell her I would be vacating my unit 189. I asked about pro-ration and she said there is NO pro-rating of the month. So, I scheduled to move out today Fri June 7, 2019 and rented your Uhaul 10ft truck and told her I am moving and there was a mention of not letting them know by June 5, 2019 and having my unit vacated. If I did, I would have received pro-ration of the month back. Had she told me I would have planned to have my unit vacated by the date of June 5, 2019. That would not have been a problem for me to have unit 189 vacated by June 5, 2019. Since I was not advised of this, I scheduled it for today June 7, 2019 They were very rude and not accommodating at all. The husband even said he was there when she was speaking to me and she told me...so I asked if he was calling me a liar. Which I am NOT. When I was moving in they were very friendly and accommodating, now that I am moving out I saw a different side to them from the moment I rented the truck in the a.m, where my boyfriend and mover friend even commented on her rudeness! I will never refer anyone to this storage unit nor will I use them again. I am surprised at the lack of customer care. I feel that they didn't let me know of the 10day cut off (June 5, 2019) so they could milk another month rent out of me. This is not the way to do business especially when there are several storage units in the surrounding areas. "Happy service tell someone, Unhappy service and you tell 10 people"...something to have them be trained in. I would like to be refunded my pro-rated days from today. 760.201.9251 Thank you, Tina Ciolfi

P Lynn M. on

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I rent frequently for my business and love this location! They get you in & out and are always so nice. Great representation of UHaul and their storage business.

Scott B. on

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carolyn d. on

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Open earlier

DON D. on

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Sonja was very efficient and helpful.

P Lynn M. on

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P Lynn M. on

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Great service always!

Jason M. on

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P Lynn M. on

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Jessica P. on

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Thank you guys for all your help! It was very easy. Staff was very nice and generous with the chocolates. Thank you.

P Lynn M. on

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Very happy with this location!

P Lynn M. on

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Corby C. on

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kiki s. on

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We had such an easy, comfortable, stream lined experience. Would highly recommend!!!

Shiki K. on

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David L. on

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