Customer Reviews for Allen Rd Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Allen Rd Mini Storage

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Richard S. on

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Customer did not leave a comment.

Ken H. on

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First they couldn't find my reservation. Then the older man had an attitude when I handed him my printed reservation. He apparently is hard of hearing as I was told repeatedly by the other associates. Who were not helpful at all. Finally got my rental for two days. Which I was quoted around $86.00. got Charged $156.00 curious why I was charged double what I was quoted. My Name is Ken Hansen gotchafishy41@yahoo.com 813 446 2181

Dominick A. on

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Good customer service.

Peter T. on

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Nothing, there was excellent service and helpful staff at my pick up drop off location. Many thanks Peter (Tierney)

Kelli R. on

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The man at the front (Michael?) was so helpful and definitely started our morning off right. ;-)

Douglas B. on

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Staff was very friendly and helpful

Barry O. on

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Manager was pleasant, experienced, efficient & professional.

Tpa E. on

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kathryn H. on

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No comments. Happy to have this available

Sandra Y. on

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Awesome service. Even with the constant delays of my move Dawn made great suggestions and was very helpful and reassuring.

amanda C. on

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Nothing at all. Everything was wonderful

CAROLYN C. on

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Armando M. on

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Candice D. on

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Super helpful and easy transaction. Dawn is the best! There isn't a thing I would change here.

Jeff B. on

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The windows were dirty..and the lock was very hard to unlock until I applied we 40

Morgan F. on

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Jessica T. on

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I was charged for pads and a hand truck that were already in the truck that I didn't ask for or use...10$ I said something to the manager she said to call haul...ugh...

LaNell A. on

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Emmett H. on

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Check in agent was very helpful and informative. Enjoyed the experience.

MANUELA R. on

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Deborah F. on

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I can’t think of anything that could have been different. The transaction was completed in a very professional manner and with honesty.

Randal F. on

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Julio M. on

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Eugene M. on

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GLORIA C. on

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Yong H. on

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Thank you very much Dawn & Mike! Your excellent knowledge of U-haul trucks and equipment made my move 100 percent less stressful. Thank you for you kindness. Customer service is excellent!

Jenny L. on

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Fred H. on

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I reserved a cargo van online to pick up Sunday 11/26, the rate I was quoted was 19.95 plus .59 per mile.. I put in 50 miles as a guess. 1. Received a call on Friday to let me know the location was closed on Sundays so I made arrangements to pick it up on Sat afternoon instead, even though that was my wedding anniversary and it kinda of pushed back our plans. 2. We arrived on Sunday and was told they didn’t have a cargo van so they gave us a 10’ ft truck but said it was .79 per mile. The lady named Dawn in the office said she would fix the rate on Monday morning to .59 per mile but anything of 50 miles would be charged at .79 per mile.. I agreed to that. Except now when I get my receipt I was charged the full mileage amount at .79 per mile. I’m not happy that A. I had to change my Anniversary plans B. I didnt get the equipment or rate I was confirmed C. They didn’t honor what they promised!!

Linda G. on

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dean B. on

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