Customer Reviews for Alliance Energy #4

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Alliance Energy #4

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Richard L. on

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need A good selection of equipment in several locations.

Carlos V. on

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The Lady did not have any idea if I had a reservation. And she made wait over 30 minutes to give me the Truck.

eduardo a. on

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When the truck was picked up the person there had no idea what was going on. Also, the truck only had a 1/2 tank of gas, yet we were required to have it full when we brought it back? Doesn't seem right.

JOHN G. on

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Slow service. Attendant was some what inexperienced. took too long 30+ minutes

Suzanne K. on

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Customer did not leave a comment.

Sherri D. on

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Very nice

Jon A. on

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Customer did not leave a comment.

Eric A. on

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It was good but need uhaul certified person familiar with proper connecting a tow trailer.

Richard N. on

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Acceptable

Mark P. on

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Young girl at counter rude and not helpful. Truck should have been staged with keys and wasn't. Spent 30 minutes on phone with 3 different Uhaul reps before girl would give us the keys.

Darron S. on

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Customer service five star service ??????????

Kolby S. on

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Have more information available.

Michelle C. on

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Customer did not leave a comment.

David S. on

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The attendant failed to check in the trailer when we returned it. So, I got a call from Uhaul asking me why I had not returned it. I assured them that I did and after several calls they finally checked it in in Laurel.

Laura D. on

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I would never recommend this place to anyone. It was awful. They didn’t have any one to help put trailer on hitch. I couldn’t pick it up to heavy. Not one person in store knew how to hook it up. I have called it in to U haul. They need it taken away from them.

Jay S. on

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The trailer has no landing gear. The tongue was directly on the ground… Kind of buried in loose gravel. It was very difficult to pick up. Something to keep the tongue off the ground would be helpful

Tracy Y. on

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Customer did not leave a comment.

Latoya M. on

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Donald B. on

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No lites atnite

DEBORAH B. on

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Customer did not leave a comment.

Shameka B. on

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Make sure that it's cleaned before letting someone else rent it.

Donice M. on

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Customer did not leave a comment.

Donice M. on

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Wesley m. on

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Customer did not leave a comment.

angela l. on

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Customer did not leave a comment.

Kimberly N. on

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My husband and I reserved a 20 ft Uhaul at Alliance Energy #4 on Sept. 26, 2018 for (1) day. The order number is 26028325. Initially we were charged $64.92. Cindy(owner) told me it would be 0.69 for additional miles. The Uhaul was not clean. It was on 1/4 tank of gas. We returned the Uhaul on September 27,2018. I received an email with a receipt attached in the amount of $300.94.I immediately contacted Alliance. I explained the Uhaul was not clean, we put gas in it (1/4 tank) and we only had it for one day. Cindy's husband stated he would call Uhaul and take off the second day, cleaning and gas. I now have 3 transactions pending in the amount of $64.92, $226.28 and $248.06 from Uhaul. The owners will not take or return my calls. Please contact me immediately at (601) 498-0793.

Elizabeth B. on

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Truck was not checked out before renting it to us....person in charge didnt seem to care to help....seemed in another world....half tank of gas...empty oil...smoking Had to go all the way to Laurel for the truck when I reserved it in Meridian 2 weeks ahead....got to Laurel and had to wait another hour....not a good experience....unhappy

ANDY M. on

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See previous comments

Pam H. on

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very accommodating and handled professionally

LYDIA M. on

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Customer did not leave a comment.