Customer did not leave a comment.Walter R.
Customer Reviews for Alperts Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Julie H.
They charged me over 300 dollars for something that should not have been that much. Now I have to try and get my money backMichael P.
Customer did not leave a comment.Deborah O.
Customer did not leave a comment.Morales G.
Customer did not leave a comment.Michael D.
Cleaner interior Windows dirtier on inside than out making blinding situations with sunshine.Mark M.
Phil was excellent,in and out fast,truck was clean drove great thanksGene O.
Customer did not leave a comment.TAMARA E.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.Michael L.
nothing to addFrederick S.
They should but product you order in the u haul ,was very hard moving without the dollies I ordered and didnt get .Teresa F.
The gentleman at the U-Haul place was quite accommodating. I actually arrived early and was able to get my truck. He was thorough in his explanation of damage policy, gas gauge return and mile allotment. Honestly, he couldn't have been more amiable.Paul B.
Customer did not leave a comment.Joshua C.
If my rental wasnt messed up when I received my receipt this would have been 10 stars. I was charged incorrectly due to typo error on milage and that is only reason this wasnt excellentHEATHER S.
Customer did not leave a comment.Russell C.
Very friendly/helpful staffAshley G.
Customer did not leave a comment.Daniel A.
Customer did not leave a comment.Travis M.
Phillip was very helpfulRichard P.
GUY WAS NICE BUT MAINTENCE ON COMPUTERS SLOWED PROCESSanthony A.
I tried the online set up but I couldn't get the online code when I went there so it didn't work . The worker there at front desk top notch very very good I will go back here just because of himCraig G.
Customer did not leave a comment.MARY P.
Customer did not leave a comment.Dean M.
Customer did not leave a comment.Tracy P.
Customer did not leave a comment.Thalia F.
Customer did not leave a comment.John P.
the best ever love itjoao M.
Customer did not leave a comment.Deborah M.
Customer did not leave a comment.patricia S.
Customer did not leave a comment.Daisy R.
Customer did not leave a comment.Kane F.
The gentleman who rented the truck was very nice, and tried to be helpful, but his grasp of the technology necessary to sign me in was quite limited. It took about 1/2 hour or more for me to complete the process and be on my way. Additionally, the truck was nice and clean but it REEKED of cigarette smoke. In this day and age, you really shouldn't allow smoking in the vehicles.Kelley S.
Very pleasant and accommodating. The truck was very clean and smooth , running easily driven. Extra gas was left for me so I returned the favor and left almost a full tank . overall a good experience during a stressful time thank-you. I will come back Sue Frank.susan F.
Customer did not leave a comment.Lela S.
Not muchBrian M.
Customer did not leave a comment.denis M.
* Install USB outlet in cargo vans. Phone dies on longer trips :-(Christopher P.
Customer did not leave a comment.Carole F.
These guys are friendly and helpful and we were very clear on all charges and add on items.. I'm happyDawna B.
They were friendly and helpful. The associate walked me through the use of the rental and return process...even showed me the best place to park my vehicle.Cynthia D.
I rented from 1461 North Main Street in Fall River; the person I dealt with on Saturday morning was beyond excellent. I would highly recommend this facility.Daniel C.
Customer did not leave a comment.Ronald P.
Customer did not leave a comment.Joseph R.
Person representing Uhaul was uneducated about pricing and policies, basically computer illiterate and had told me (during booking days before ad with other locations) different pricing and directives yet when I arrived it took several calls to corporate and 90 minutes later I finally left with a truck even though it was previously confirmed and authorized days before. Staff needs to be trained and the location needs better signage to direct to the office because it is desolate and minimally if at all, marked with direction or welcoming atmosphere. Very unhappy with all the hassle I underwent not to mention pricing and lack of flexibility.COURTNEY S.
Customer did not leave a comment.Aaron O.
Customer did not leave a comment.doreen A.
Perfect and easy return. Appreciate the quick and friendly service.ione D.
Phil was very informative and helpful. Great job and great experience, would definitely recommend to a friend or familyTHOMAS S.
The person in charge was disorganized. We waited nearly 35 minutes and he had most of the information incorrect.DEBRA O.
Excellent service, I was very impressed.GREGORY W.
Customer did not leave a comment.Emily C.
we left our bible in the uhaul by mistake and a clerk at this location held it for us and made sure it was safe before we came to pick it up.Ambrosia B.
Customer did not leave a comment.jason R.
Customer did not leave a comment.BETTY P.
The gentleman who took care of us when we picked up the truck was excellent! He was kind, professional and very detailed!MICHELLE D.
This is the second time I hav used this UHaul facility and every time I do I am greeted and have everything explained to me, the gentleman takes his time to go over everything and is extremely nice. I would def recommend this location to friends and family members and if I ever need a Uhaul again I will for sure be going back !ASHLEY C.
Customer did not leave a comment.ARVIN D.
Very smooth process.Heather A.
Customer did not leave a comment.SHEENA S.
Customer did not leave a comment.PATRICK N.
Customer did not leave a comment.PHYLLIS D.
This is a very quiet place.SOTHEAVY S.
Customer did not leave a comment.Jaime F.
Customer did not leave a comment.TERRENCE W.
Customer did not leave a comment.TIMOTHY E.
found that the operater was very helpful in finding us a 17' truck in short notice.As in short notice I mean in less than 12 hours at the end of the month.We can't begin to say how much we're greatful in all the help she provided in moving a 75year old man.Calling the 1-800# was the way to go.I'm just so sorry that i couldn't remember her name in all the confusion.I would have loved to mention her name.But in hind sight I'd like to thank any and all operators that help people like us.THANK YOUPhil A.
I had to wait 1 hour and 20 minutes to get the truck, because of computer problems. I also was not given enough miles for a direct route trip. I am very unhappy with my last 2 Uhaul experiences from the Fall River area.