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America G
Customer Reviews for Alta Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Please verify that this location has working trucks! The whole process in that location was a mess and difficult, even when I went to return the truck!
Darlene lI put more gas than I was supposed too and they said they will give me credit and I dint get anything
Juan SUhaul in general can be more clear about potential charges and amounts. Moving is stressful and expensive and I have no time or money to get negative surprises.
Nicole RTruck worked perfectly. I always have great service from uhaul but this pick up spot is really frightening honestly. Horrible customers and not so friendly staff.
DANIEL VThe staff had problems with their computer so it took longer than expected but they were professional. I would never recommend that location to anyone. Many homeless and panhandlers in the vicinity.
Eduardo Rgood
YANDONG LHonestly they took advantage of me
LESTER DThe lady "Dee" was much too busy texting, that she ignored me. I had wait for her endless texting.
MOHAMMAD KThis is in a bad part of town and was a tad sketchy.
Becky JGreat service but incredibly ghetto location. I was also pretty upset that my reservation was changed from 830am in Redlands to 3pm in San Bernadino.
Jon STrain your representatives. The guy had no idea what he was doing. Took WAY too long. Didn't do the process correctly so it caused a delay when inprocessing at return destination. Exterior and windows were not clean. Would not recommend this location to anyone.
norman s