Customer did not leave a comment.
Daniel R.
Alton Home Lumber Center
(U-Haul Neighborhood Dealer)
Hours
- Mon-Sat: 7:30 am - 4 pm
- Sun: 8:30 am - 3 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 4.0
Customer did not leave a comment.
Thomas G.- Rating:
- 5.0
Friendly service, clean vehicle and easy return. Will definitely be renting from here again! :-)
Jan R.- Rating:
- 5.0
Customer did not leave a comment.
ANDREW D.- Rating:
- 4.0
Service vehicle better including tires.
JOSEPH R.- Rating:
- 5.0
Customer did not leave a comment.
Helen M.- Rating:
- 5.0
Great customer service
Heather C.- Rating:
- 5.0
Easy pickup and drop off. Great customer service.
Heather C.- Rating:
- 5.0
No problem with people at center ossipee nhor Alton nh. Problem was my rental was not at center ossipee.called me day before told me no one could get it there.i had to make 60 mile round trip to get it.held up my trip.had a weeks notice to get it to center ossipee.
JAMES E.- Rating:
- 5.0
Customer did not leave a comment.
Peggy K.- Rating:
- 5.0
Everyone was very helpful... Could not have gone smoother!
David P.- Rating:
- 5.0
I'd also recommend it to someone who's not a friend.
John L.- Rating:
- 5.0
No comment
Joyce L.- Rating:
- 1.0
Rude customer service. Misinformed about mileage charge
Jason W.- Rating:
- 5.0
Customer did not leave a comment.
Clayton D.- Rating:
- 4.0
The person at the counter had some other things going on but can generally measure good person
Dan H.- Rating:
- 4.0
The person who took care of the rental was excellent. Great care making sure the hookup was good and we were safely on our way. The only concern was the trailer location down over a hill. Given the site I don't think there is any other option. I would definitely recommend this site to another person.
C D.- Rating:
- 5.0
Customer did not leave a comment.
Edward B.- Rating:
- 5.0
Customer did not leave a comment.
BERNADETTE K.- Rating:
- 3.0
Customer did not leave a comment.
JASON A S.- Rating:
- 5.0
Customer did not leave a comment.
George A.- Rating:
- 5.0
Customer did not leave a comment.
John T.- Rating:
- 5.0
Customer did not leave a comment.
Sean W.- Rating:
- 5.0
Customer did not leave a comment.
Alice M.- Rating:
- 1.0
The gas was not full when I rented and I didn't notice because I was specifically told the tank is fulL by the staff. After about 10 miles I saw the tank was just above 3/4 full. I drove a total of 15 miles and the gas bill to fill the tank was $17 over for ~8 gallons. I did not idle the van and took it out of tow mode, so there's no way I used much gas on this small 15' van. The staff was concerned but the owner was all attitude and talking total BS. Apparently he threw out my gas receipt as well because when I asked for it back, he couldn't locate it. Horrible experience- horrible store owner. Don't rent from this location.
mike K.- Rating:
- 4.0
Customer did not leave a comment.
PHILIP B.- Rating:
- 5.0
Rueben went above and beyond my expectations. He was so helpful and generous. I can't wait to pay it forward the way he did for me.
Tara S.- Rating:
- 5.0
Customer did not leave a comment.
SANDRA C.- Rating:
- 5.0
Customer did not leave a comment.
Leo H.- Rating:
- 5.0
Customer did not leave a comment.
ANDREW L.- Rating:
- 5.0
Customer did not leave a comment.
Cheney Q.- Rating:
- 4.0
Customer did not leave a comment.
ROBIN ROYCE L.- Rating:
- 4.0
Customer did not leave a comment.
David H.- Rating:
- 4.0
location needs to sweep out trailers and check the lights (turn signals worked but running lights did not --- thankfully my wife drove behind me at night)
Richard N.- Rating:
- 5.0
Wonderful experience with Alton Home Center.
John T.- Rating:
- 5.0
Customer did not leave a comment.
Paul S.- Rating:
- 5.0
Nothing
RUSSELL P.- Rating:
- 5.0
Customer did not leave a comment.
Sarah S.- Rating:
- 5.0
Customer did not leave a comment.
Sean M.- Rating:
- 4.0
Customer did not leave a comment.
david L.- Rating:
- 5.0
Quick for returning customers
Mark Stephen R.- Rating:
- 4.0
Very friendly folks
Donald M.- Rating:
- 5.0
No need for improvement
ILENE S.- Rating:
- 5.0
Customer did not leave a comment.
Keith W.- Rating:
- 5.0
Employee was very knowledgeable
Christopher A.- Rating:
- 5.0
Customer did not leave a comment.
Burton B.- Rating:
- 5.0
Drop off was simple. Nothing to improve .
mike L.- Rating:
- 5.0
Customer did not leave a comment.
Mark R.- Rating:
- 5.0
Customer did not leave a comment.
charles V.- Rating:
- 5.0
Alton great
Patrick D.- Rating:
- 5.0
Would be nice if checking in were just scanning a QR code on my phone, which popped up with all the information, including driver's license, so that the checkout process would be shorter.
Dan C.- Rating:
- 5.0
Customer did not leave a comment.
Jennifer T.- Rating:
- 5.0
I have used this location multiple times and it always went as expected .
JAMES M.- Rating:
- 5.0
Clean truck, easy sign up, easy return, friendly folks.
Jim G.- Rating:
- 5.0
Customer did not leave a comment.
Timothy K.- Rating:
- 5.0
Customer did not leave a comment.
FRED S.- Rating:
- 5.0
Customer did not leave a comment.
Matthew W.- Rating:
- 3.0
Customer did not leave a comment.
Charles B.- Rating:
- 5.0
Customer did not leave a comment.
Donald N.- Rating:
- 5.0
Great customer service - very courteous and helpful!
Joan L.- Rating:
- 5.0
good customer service keep doing what they do best
reuben W.- Rating:
- 4.0
Tires were not inflated I checked and found this before I left they helped get me all set.
Ryan B.- Rating:
- 5.0
Customer did not leave a comment.
Steven M.- Rating:
- 5.0
Customer did not leave a comment.
Maureen H.- Rating:
- 3.0
The Truck was beat not the fault of the rental location and had numerous problem we in countered on the way to our final loaction
Maurice K.- Rating:
- 5.0
Very friendly, reasonable price!
Christopher C.- Rating:
- 5.0
Customer did not leave a comment.
Paul S.- Rating:
- 5.0
Excellent service at Alton Home and Lumber. Staff were really helpful. Easy transaction!
Johnathan B.- Rating:
- 5.0
Customer did not leave a comment.
John L.- Rating:
- 5.0
Customer did not leave a comment.
James M.- Rating:
- 4.0
Customer did not leave a comment.
Erica W.- Rating:
- 5.0
Difficult to improve on perfection
TOM S.- Rating:
- 5.0
I was completely satisfied with the equipment and services provided by Reuben Wentworth and his staff at the U-Haul Rental at the Alton True Value Hardware Store. They were very accomodating and very gracious in meeting our needs and we are very grateful. - Everett & Pat Palmer, Belmont, NH 03220.
everett P.- Rating:
- 5.0
Customer did not leave a comment.
Lisa P.- Rating:
- 5.0
Wonderful place to pick up and drop off. Staff is friendly knowledgeable. Easy in, easy out.
John T.- Rating:
- 5.0
Your corporate computer has problems. It took 45 minutes to rebook the reservation after I booked it on line. Alton Home Lumber Center was extremely helpful !
Daren C.- Rating:
- 5.0
Alton Lumber is a such a professional Company. Keep up the Excellent work especially the young girl that hooked up the trailer. Thank you so much.
Sean H.- Rating:
- 5.0
Customer did not leave a comment.
Jonathan S.- Rating:
- 5.0
Fast, friendly, professional service. Very consumer oriented. Should recommend this location over many other. Great staff
John T.- Rating:
- 4.0
Customer did not leave a comment.
Joshua C.- Rating:
- 5.0
Great customer service
Daniel J E.- Rating:
- 5.0
Customer did not leave a comment.
alan H.- Rating:
- 5.0
outstanding service
Steve M.- Rating:
- 5.0
Customer did not leave a comment.
Reuben W.- Rating:
- 5.0
Customer did not leave a comment.
tracey S.- Rating:
- 4.0
i can not comment i'm one of your dealers
Reuben W.- Rating:
- 5.0
Customer did not leave a comment.
Garrett W.- Rating:
- 5.0
Nothing
bill R.- Rating:
- 4.0
Customer did not leave a comment.
Matt H.- Rating:
- 5.0
Very friendly, patient staff and quick checkout.
jim S.- Rating:
- 5.0
did great
Rob M.- Rating:
- 5.0
Customer did not leave a comment.
Curtis C.- Rating:
- 5.0
Customer did not leave a comment.
John P.- Rating:
- 5.0
Customer did not leave a comment.
Kevin M.- Rating:
- 5.0
Customer did not leave a comment.
Joe C.- Rating:
- 5.0
Customer did not leave a comment.
ELI R.- Rating:
- 5.0
Everything was just as I would expect. The only things I needed to do was adjust the passenger side mirror and drivers seat.
gunnar S.- Rating:
- 5.0
Customer did not leave a comment.
Andrew M.- Rating:
- 5.0
I felt the mileage charge of 99 cents per mile was excessive ! Site manager Reuben and checkout person Alicia were excellent.
robert W.- Rating:
- 3.0
Location and employees worked nicely, however pricing is really high. We needed it longer than anticipated and it costs A LOT. Budget rentals and movers quoted me for less. We will be going with them next time.
Stephen M.
Additional Services at this Location
-
Moving Trucks
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Trailers & Towing
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Moving Supplies
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