Customer Reviews for American Dream Tax
(U-Haul Neighborhood Dealer)

Rating:

5.0

Had no issues. Great experience

Rating:

3.0

Trailer buried in snow and ice. Likely not cleaned all season. Usually there is a cleaning fee if you return it dirty but what about when you pick it up dirty. I get it. There is probably such a tight margin to make any money with having these on your lot that it's not worth having them cleaned off when it snows but dang. Once I had cleaned it off at home the equipment was in good condition and was very useful for the move. Towed like a dream and the ramps were easy to use.

Rating:

3.0

the key was not in the lock box; after I opened it; had to go in to get key ; the place had 3 people inside all with no masks so this place could be a Covid breeding location! also found a pink scarf + 3 things garbage behind the seat a babies shoe & empty water bottle;

Rating:

5.0

Pickup location is great, friendly staff and answered all my questions. Only issue with the whole thing was customer service from corporate Uhaul. That was a cluster mess, poor info, at best, but I know they're also busy as all hell right now

Rating:

3.0

Did not give me any paperwork . Did not actually check me into the UHaul system. Didn't know how to hook up the 3 chains to prevent them from dragging on the cement.

Rating:

4.0

Actually let the location know that they have someone coming. I waited for two hours because the owner had no idea I was even coming and was closed due to modified hours because of covid

Rating:

5.0

Such an easy way to drop off my truck after customer service hours. I was able to spot the location quickly and follow the mobile steps to complete my drop off.