It would have been nice if we could have picked up our truck in LaGrange where i live, instead of having to drive 20 miles to Hogansville to get the truck and have to drive by to LaGrange 20 miles to start putting in furniture so we can move.So please allow that extra 20 miles to the mileage I was given, because that wasn't my fault for the extra mileage due to pickup location.Kim G.
Customer Reviews for American Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Neal W.
The man knew nothing about the trailer or how to use it. Have us no instructions and was about worthless. Forty we have used before and knew how to do it.joy G.
I declined coverage at my reservation. It stayed $89 die at pick up. Upon pick up, the clerk added protection against my will and charged $138Barbara G.
Processing for finalization of rental was quick and well explained. Will use location again if needed.Timothy R.
When checking in the Uhaul. The cashier made you feel like you were bothering her. She start checking it in and in the middle of it a customer walked in and told me me to wait and waited on them. Very unprofessional. The check out was good no worriestammy S.
Advertised 6 am pickup. There wasn't a person there at 6am with the knowledge to fulfill my reservation.Justin P.
Said that they could not help me extend the rental of the truck a couple of extra days. Said would have to call uhaul customer service which was useless also.Justin P.
Customer did not leave a comment.Whitney W.
Customer did not leave a comment.LAURIE R.
Person working when I dropped the uhaul off had no clue about returning the uhaul.EVELYN H.
Move to a new location.Charles S.
Lights did not work on trailer and the back door was off track. Location for pick was not the chosen location and 30 minutes out of the way. Uhaul customer service was rude. Location for pick up was new and was not helpful.Dexter H.
Customer did not leave a comment.Derrick S.
Limited parking for the U-HaulKATHERINE N.
Customer did not leave a comment.ROBERT D.