Customer Reviews for American Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Mini Storage

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KENNETH S. on

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Daniel V. on

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Michelle went above and beyond to get me in another truck . I would recommend a bonus for this young lady !! Very much an asset to the U Haul organization

BARBARA B. on

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The ladies were very helpful but obviously overwhelmed with computer issues. If that could be improved everything would just be perfect. They have been outstandingly friendly

Veronica M. on

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Sharon W. on

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Everything was in place as expected. The entire process was easy and so convenient. Customer service was astronomically great!!! Have already recommended to several friends.

Faustino G. on

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daniel S. on

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Casey H. on

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Christopher G. on

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Great store and great staff.

Brenda M. on

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Get a more professional clerk that focuses on customer rather than the man visiting her at the counter so close to you , you would think he was renting the uhaul..As not 9nly was he to close, he also was involved in the whole transaction ..Listening and talking..Not professional or private..Did not receive rings for truck so I aid for that for nothing..When returned or called to get them about 1130 office was locked..Waited, called, for 1hr..Never opened nor answered phone..

Loriann S. on

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I had to go to another uhaul to get it. The uhaul location I originally reserved my uhaul was much closer to my moving area who h was Waynesville, HE and I was doing a one way to Folkston. I had to call around then I had to call uhaul directly and finally got one. I've used uhaul many times and I was charged for 5 miles over, cleaning fee and 11 dollars for gas. I was told by the pick up place that your ppl would do this. This is ridiculous! I even called uhaul upon dropping off, the time and mikes being over. I've got pics of my van...so I want charges taken off and money put back on card...

JAMES W. on

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georgianna G. on

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Extremely helpful especially in a stressful situation. Highly recommend this location and these ladies were awesome!

Rhonda R. on

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Richard B. on

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she was excellent

Richard B. on

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great the staff was excellent

TANISHA D. on

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I looove this location and Michelle is the reason why. Michelle was very friendly, detailed and professional. She explained everything very well, she also walked me to the truck and showed me how to properly use everything. I rented a week before this rental and the experience was nothing like this experience with Michelle. Thank you so much Michelle, you gave me awesome service.

Kenneth B. on

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Michelle was awesome to deal with and very helpful. A credit to your company.

deontress M. on

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Michelle is awesome!

Chase G. on

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Michael W. on

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Donna L. on

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Michelle is great to work with.

Katherine C. on

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Brett J. on

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It’s been almost a month since I’ve dealt with this location and dropping off and they didn’t handle my paperwork properly and I keep getting emails saying that I owe them money and we don’t and every time we call they say that we don’t and now today I was charged an additional $136 incorrectly. I am beyond dissatisfied with this location. will never use them again and will tell people how bad they are

Leah M. on

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Michelle was very helpful and responded quickly to all calls and texts. We greatly appreciate her helping make the process as smooth and quick as possible.

James C. on

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Catherine P. on

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The rental was fast and easy.

Austin J. on

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Kimberly S. on

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Holly H. on

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