Customer Reviews for American Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Christina W.
Rating:

Customer did not leave a comment.

BRENDA N.
Rating:

Customer did not leave a comment.

Nathaniel M.
Rating:

Customer did not leave a comment.

Andrew B.
Rating:

Customer did not leave a comment.

Nathaniel M.
Rating:

Customer did not leave a comment.

Matthew H.
Rating:

There is nothing that could be done better. 5 stars all the way. Best Uhaul experience I have ever had. Thanks!

Godefridus H.
Rating:

great experience Ben was very helpful

ALVIN M.
Rating:

Customer did not leave a comment.

JASON S.
Rating:

Nothing. Service was quick, easy and affordable. Customer service was excellent as well. 10/10 will come back.

Alexa M.
Rating:

Customer did not leave a comment.

JONATHON J.
Rating:

Customer did not leave a comment.

Z'a W.
Rating:

Customer did not leave a comment.

Keondra T.
Rating:

Customer did not leave a comment.

THOMAS D.
Rating:

Customer did not leave a comment.

Luis R.
Rating:

Great customer service.

Jimmy B.
Rating:

Mr. Culpepper wasn't thoroughly professional and respectful. Best service I've had.

rita G.
Rating:

I don't see anything to change Ben was very nice and explain everything that we needed to know. We will go back to Ben if we need a van for a day.

Tyler S.
Rating:

Customer did not leave a comment.

Douglas O.
Rating:

Everything was top notch. Would rent from them again. Knowledgeable and very helpful.

Terrence S.
Rating:

Customer did not leave a comment.

Thomas D.
Rating:

Customer did not leave a comment.

Danielle D.
Rating:

Customer did not leave a comment.

BARBARA C.
Rating:

Customer did not leave a comment.

Betty W.
Rating:

Once again I experienced excellent customer service. The staff here really goes above and beyond. Mr. Ben explained the use of the equipment and was very helpful

Betty W.
Rating:

This location has great customer service. Making me want to use Uhaul for any future moves.

Ron H.
Rating:

American self storage is the best place to rent a uhaul in Valdosta!

KENNETH L.
Rating:

Customer did not leave a comment.

Gerardo V.
Rating:

Customer did not leave a comment.

Catherin R.
Rating:

They helped me and worked with me beyond anything I every imagined ... I was going through a really hard time and they made the whole experience so easy ....

Michael C.
Rating:

Great Customer Service. Thanks Ben.

James R.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Elizabeth M.
Rating:

Great service, friendly staff. 10/10

jeffrey H.
Rating:

I don't remember the guys name. He checked us in and got us on our way with a smile. Thanks!

Roy K.
Rating:

We were pleased with our experience and felt that the staff was very thorough and professional. We will definitely recommend them.

JONATHAN C.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

RENEE N.
Rating:

Love this rental team... whole family helps out...they were all very nice and professional. I had to leave my vehicle and felt very safe leaving it there. I have more moving to do so I'll be renting from them again

Caleb B.
Rating:

Customer did not leave a comment.

Kyle T.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Dedra H.
Rating:

Customer did not leave a comment.

Valencia S.
Rating:

Ben is definately an asset to the UHaul team! His professionalism mixed with the right amount of "easy going" makes for a stellar working attitude. As a veteran, I am often thanked for my service to my country. Well I would like to extend my thanks and gratitude to Ben for his excellent customer service skills! Great job UHaul for an outstanding selection in personnel!

William G.
Rating:

Mr. Ben was very inviting and professional at all time and provided great instructions for proper vehicle usage.

Caleb B.
Rating:

Customer did not leave a comment.

Laura P.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Caleb B.
Rating:

Customer did not leave a comment.

Joseph B.
Rating:

Customer did not leave a comment.

DEANDRIA M.
Rating:

Customer did not leave a comment.

wayne G.
Rating:

Customer did not leave a comment.

STEVEN H.
Rating:

Customer did not leave a comment.

Kalin L.
Rating:

Great customer service and fast processing!

Michila F.
Rating:

Friendliest location ever....got great gas milage...I only rent u haul I have never had a bad experience...

Phillip M.
Rating:

Trailer leaked costing over 4500 in damages to property inside

David S.
Rating:

Customer did not leave a comment.

Tanya F.
Rating:

Although things started out rough with the drop off, they did accommodate my need to return the rented equipment to this location even though it was not the location that had been previously scheduled .

Earl G.
Rating:

Customer did not leave a comment.

Patricia H.
Rating:

I was contacted by Ben to confirm arrangements for the upcoming rental. My needs were addressed courteously. I was very impressed with the professionalism of this service provider. I will use this agent again when needed.

Thad H.
Rating:

Customer did not leave a comment.

Brandy S.
Rating:

Ben was very helpful!

joseph L.
Rating:

Great Service!

Lisa B.
Rating:

I appreciate all of these help and how efficiently everything was done. Thank you

Thomas B.
Rating:

Customer service was awesome! Very personable and made sure I was comfortable and ready to go. I will definitely use American Self Storage again.

Norene S.
Rating:

Customer did not leave a comment.

John C.
Rating:

The agent was awesome

Stephen S.
Rating:

Customer did not leave a comment.

DAMON M.
Rating:

I have been using Uhaul for over 10 years and Ben Culpepper of Valdosta Ga is the BEST and MOST friendliest and professional person you guys have as the face of your brand. He goes above and beyond his title. He deserves a 10?!

Kevin L.
Rating:

Was unable to choose a location by my house to return. Drove by at least 3 uhaul rental places to get to the one I returned at.

Ricardo C.
Rating:

nothing, excellent service, and very professional.

Steven F.
Rating:

Great customer service.

Avonte S.
Rating:

No comments for improvement. Your service was well beyond my expectations. Very courteous and polite. You gave options if I needed more time. Clear and detail with explaining the contract and terms.

Jeffrey L.
Rating:

Courteous and helpful personnel.

Karmen L.
Rating:

This location was amazing. Ben took great care of us and made our last minute move so much easier to deal with. Would definitely use this location again.

Demetrius J.
Rating:

Customer did not leave a comment.

Shawn T.
Rating:

Customer did not leave a comment.

Polisia D.
Rating:

Customer did not leave a comment.

STEVE H.
Rating:

Stay focused!

Ryan B.
Rating:

Customer did not leave a comment.

Jean pierre A.
Rating:

Very friendly, courteous and helpful!

Stacy L.
Rating:

Location was wonderful! Office was clean and inviting. The were very knowledgeable and friendly. I will always use this location from now on!

Obrin G.
Rating:

Customer did not leave a comment.

Michael W.
Rating:

It would have been nice to know in advance that a tow hitch is not supplied when renting a truck and trailer. How else am I supposed to tow the trailer? I had to make a second trip and go purchase a tow hitch/ball to be able to tow your trailer. It would have been nice to know in advance and I could have brought one with me. Thanks gor letting me provide some feedback! Mike

Gary W.
Rating:

Staff was quick and polite to work with. Would use this location again.

Mark G.
Rating:

Had a great experience. The manager was on the ball, the van was practically new and ready to go. I would definitely recommend that others get their Uhaul equipment from American Self Storage in the future.

Jeff L.
Rating:

The vendor was wonderful, fast service very polite

Wesley H.
Rating:

Customer did not leave a comment.

john M.
Rating:

Nothing, it was a perfect drop off

Veronica Y.
Rating:

Customer did not leave a comment.

Troy R.
Rating:

Great customer service.

Faith S.
Rating:

Customer did not leave a comment.

Robert C.
Rating:

Customer did not leave a comment.

Crystal M.
Rating:

They was helpful and friendly.

No reviews have been submitted for this location.

Back
To Top