Customer Reviews for American Stone

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Stone

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Marco S. on

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Customer did not leave a comment.

Scott T. on

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Robert O. on

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parking for renter's personal vehicle was limited to the street (not the best location) everything else was fine.

Randall R. on

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Steve S. on

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Jim F. on

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David W. on

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First truck had electrical problems, when office finally opened I was Immediately giving a newer, cleaner, and better truck without any problems and we were on our way.

Bart B. on

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The young lady at the desk was very helpful, professional and a pleasing to deal with. She's the type of employee you want to keep to keep your business.

Jason K. on

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Not many of the guys here speak good English. I happen to speak Spanish, but most people would really struggle to understand them. U-Haul could help support these great guys in learning English. Perhaps allowing them to spend 20 minutes a day studying English on the job would help.

David G. on

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Nothing at this time.

Douglas D. on

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I ended up with a change in plans but they still took great care of me as the customer.

Carlos M. on

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I was charged for two dollies I call to explain I was charged for two. The Gentlemen answered goes on an extended explanation of how this was correct. I tell him his wrong. He looks up my contract Number and once again goes an to tell me I’m wrong and I did use to dollies when. I did not. POOR CUSTOMER service

lorraine S. on

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We left truck after hours. Area around this location is under some construction making it a little difficult to navigate too.

Jim M. on

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Darrell B. on

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Don’t like much waiting for them to clear the van before billing turned it in at 1200 now 1600 still no bill.

Brenda W. on

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Samantha G. on

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Paul S. on

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Make sure the truck is loaded with the equipment rented like dollies, blankets, etc.

David A. on

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Paul B. on

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Kermit B. on

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Everything was just fine.

Dale F. on

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Sam H. on

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Great group. Thanks.

JONATHAN C. on

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Brandy B. on

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David L. on

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Brenda W. on

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Val H. on

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My online reservation and pricing were the only issues. I felt very safe driving the truck as I always have because of them being very well maintained. Thank you The service in/out to pick up the truck rental was as great and quick as it always has been at this location and the reason we keep returning. No hassle or bull....! Thanks again...

James W. on

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I was wrongfully charged for gas, but was too fucking tired to fight it.

Jerry D. on

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The staff in the office and in the yard were very friendly and helpful. JD

Spencer G. on

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The trailer was not hooke up right. I had to stop and tighten it on the ball.

Catherine S. on

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They were a little disorganized with our equipment pickup.

Gabby B. on

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Andrew B. on

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The bed of the truck had something sticky near the entrance, but the service at this location was excellent. I would definitely come back!

Kermit B. on

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It would be nice to have an after hours drop off

Bryan D. on

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Gas tank cap was broken upon receiving it; couldn't fill tank. However, service rep and roadside assistance worked together to ensure it was taken care of satisfactorily.

Alison M. on

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Crystal P. on

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