Customer did not leave a comment.
Ethan O
Customer Reviews for Mohave Valley Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Debra was very helpful and friendly. The process went quickly and smoothly. 👍
Jon BShe’s (Debra) doing an excellent job ! Debra was very welcoming as I walked in the front door, had a cheerful greeting and smile. She talked us all through the paperwork and made sure we understood everything. I tried to help her hook up the trailer and she said no - no I’ll do it, I’ve pulled many trailers and 5th wheels in my career and this woman knows what’s she’s doing. I WILL use this U-haul Location again and will recommend this location to anyone that’s looking to rent a U-haul product.
Steve GThe person who helped me was very informative and very helpful. She made the whole process from start to finish very painless.
robert cNothing.
David EMy experience was wonderful. Debra did an amazing job.
cynthia rDebra was amazing and made sure my moving experience was the best and not stressful.
Linda II love your employee. Deborah was amazing
Elizabeth FGal in the office was very nice
Shellie LThe storage area was dirty, but the person at rental location noted issue and apologized for the issue
ROGER MNothing
RICHARD PYou guys are fantastic…I only use UHaul for all of my moving needs. Thank you all so much. Very much appreciate you all. I felt very safe and a smooth ride as well.
Victoria AAdditional staff for time off coverage. Over all really good customer service.
ANDREW KThe truck needs some major tlc, but the staff was absolutely amazing!!
kelly bInteraction with office staff was very professional and made the rental experience pleasant.
William CEast and very nice lady, I'll return to there loacation. Thank you.
Jon BEverything was perfctly fine, thank you
Bryn AAs long as Debbie is still on staff, and acting as their U-Haul agent.. They are in the best hands they could be in! She went above and beyond for me. My experience went without a hitch. She always responded to my many questions in a timely fashion. And she was always extremely kind and helpful. She made the experience painless.. I recommend this U-Haul to everyone.
Tayler HService was great just great
Robert HNice rural location with friendly help that listened to my story above.
James HWas only keeping it 2 hours past my instead of Charging another day you should pro rate it to make it fair
Ashley HTruck needs an alignment as it pulls to the left, AC system in the truck only worked intermittently probably just in need of a system recharge.
John RLocation had plenty of uhaul avavilable to rent and rental process was straight forward and easy to complete
Kaleb MLocation was great the lady was amazing when I dropped the truck off
Chad GExcellent courteous service, professional and knowledgeable.
dirk wbe more personal when asking for info be considerate, go the extra mile
Noah GGreat customer service debera is great Mohave valley location
Tonia CVery nice and very helpful
Walter GGreat service.
Gail RAwesome customer service as well. Also renting space in the climate control units, very clean facility and well managed! Thank you, Frank K. Mohave Valley, AZ
FRANCIS KDebra in the office was extremely helpful with good communication. Asset to the company.
raymond AEasy drop-off box, any time of day.
Michele WThe best service for uhaul and the most helpful.
allyn kThe lady at return was very helpful. The laborers I scheduled to unload the truck were no show. She helped direct me to thright people to cancel the service
Anthony SAbsolutly the best customer service!!!! From beginning to end we were well taken care of.
kathy fWill try to use this facility for all my rental needs. Customer service seems to be #1 priority.
William CDebbie was very thoughtful and helpful
steven bVery helpful and friendly staff
Ian HNothing, one of the best service I've had, don't change anything, the lady was more than helpful and polite
Paul SThe truck was clean, easy to drive, instructions given by person on site was most helpful. I recommend this location for rental and drop-off.
Jean BPatient, customer friendly, and knowledgeable!
paula yIt was great, Debbie was very helpful and very nice, all I can say for U-Haul is they are Top Tier, Thank You U-Haul for your great service
Robert FHave Deborah at this office 86440 teach customer service. She was efficient and direct. She was also pleasant and informative. She deserves a raise.
tamera famazing service thank you
STACY NDebra was very helpful. Very easy rental.
Robert RI got great customer service from Mary.
BARBARA Cnothing, doing good!
Al SFantastic as always!
Debra KMake sure equipment is safe for use.
Mikel SI would like to see the manager Deborah get recognized for her outstanding customer service going above and beyond to make sure I was completely taken care of. The rest could learn a lot from her. Thank you
RICHARD AHave a jack on your trailers and a lock on the hitch so people can't steal the trailer. Location service was great
Bret MI am not sure if it's fair that I rate my experience. I am an employee. However, when renting U Haul equipment, I too am a paying customer.. I would like to express my gratitude to all of our customers and their continued business. The goal in serving our customers is to provide clean/safe equipment, award winning customer service, as well as insuring each customers experience is as positive, professional and stress free as possible.
Debra KDebra is a super friendly person, very knowledgeable and professional! It was my 1st time driving a 20' truck and Debra put me at ease right away. I am especially thankful that she explained the full coverage insurance in depth, as I needed it, due to someone trying to steal the truck by breaking the cab lock! Thank you Debra, You Deserve a Raise!!!
Barbara BAlways very satisfied with my rentals and experiences with U Haul!
Debra KExcellent!
Debra KVery friendly and helpful
Donna HGood Equipment..... Hauled Load Very Well
john bDebra at t
Cristi TDeborah is amazing!
lisa SNothing! The lady working there (Debra Kissell) was awesome and extremely helpful! She made the process quick and enjoyable!
steve cAlan was very helpful and his knowledge and experience made this drop-off pleasant.
Charles H