Customer Reviews for American Value Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of American Value Self Storage

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Shawn M. on

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Marie T. on

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There was a bad smell but went a short distance so np

Jack H. on

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Jesse M. on

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David G. on

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Joshua L. on

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Provide access code to clients. I couldn't in or out of the gate.

William C. on

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ALEEM K. on

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The representative at the location was phenomenal, very educated and went above and beyond.

Norman G. on

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John M. on

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No comments but praise. However there is a U-Haul rental on Harborview Rd. that noone should ever use in my opinion. They had like 15 trucks available and when we went to rent they declined us intentionally because some of us affected by this landowner (where he stores his trucks) was an eyesore and it took 3 years for us to make him fulfill the approved permits for this land and he swore at us because we contacted the building department and we asked why doesn't he fulfill his obligations as required on the plans approved by the building department. After he finally completed his lawful obligations he continued to harass us neighbors. So I urge everyone to use this U-haul as they are American professionals.

Ronald H. on

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John C. on

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Great customer service. Explained everything about the truck and suggested items I may need to help with the move. Super job.

Leisha T. on

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Nicolas F. on

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I found this location after going to the location around the corner where I live. That location gets a zero from one to five being the best. Now jump forward and American Value gets a 10 from one to five. An A++++, everything from start to finish was professional. I will be using them again.

Larry T. on

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Marie T. on

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ANTHONY S. on

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Mike, Liz and Kim are awesome and love taking care of their customers and the issues that arise

Anthony S. on

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The customer service representative at American Value Self Storage was great they help me with the issues I was having with the self check out and check in procedures will use them again in the future

Frank P. on

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Everyone was great and easy to work with

Jennifer S. on

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I was very pleased with the service. Initially we wanted a uhaul trailer so we were referred to another uhaul dealer just around the corner. We arrived and were there about 15 to 20 min waiting as they were experiencing internet issues. The lady said they had the vehicle we wanted but was unable to see if it was reserved. We decided to go back to the first dealer and they were very accommodating. Service was quick, easy a d friendly. Just as good when we returned the truck. Thanks. Made our move much more efficient in many ways.

Ernie H. on

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Experience was awesome. Efficient, effective, smooth, and cargo van performed flawlessly.

FRANCES A. on

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Destiny J. on

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Jerry M. on

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nice having a place open on Sunday

Helen M. on

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Donald C. on

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Sierra W. on

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eric M. on

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Nice clean place and friendly staff

Tod M. on

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Robin R. on

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They young ladies at the service counter are exceptional employees especially the young lady that assisted me. She is very knowledgeable and very efficient in assisting me my rental.

Walter F. on

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Leisha T. on

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kim L. on

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Lashaunte W. on

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Todd F. on

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