I spent 45 minutes wandering around the dropoff location and had to call the Uhaul toll-free line to obtain assistance. As well as being inconvenienced, the delay caused me to be late for an important appointment. Furthermore, I have no indication of what my final bill is/will be.
John Macaulay
Customer Reviews for MM Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Internet is awful and pick up/drop off is via phone. Pin wheel, pin wheel, pin wheel. No one to call. No one in office. Then was overcharged by almost triple! Truck was fine; otherwise I would have rated poor. Got some refund; otherwise I would have rated poor. My $60 rental turned into $145. Took a week for response and only because I called every day. I should have received an $85 refund and for some reason was only given $69 and change. Don't know why. Done calling. Will never use this site again. Sorry.
CARLY BOZEMANCustomer service was great thank you so much
virgina block