Customer Reviews for Amite City Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Amite City Furniture

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ANGELA N.
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Friendly and there were nice items to purchase

taneka D.
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Customer did not leave a comment.

Katia L.
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Carl W.
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Darrell C.
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Lindsay H.
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DEANNE S.
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Truck was blocked in from the night before and we were delayed by two hours as know one was around to help move the two trucks that had us blocked in.

Michael D.
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Rodney S.
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MELISSA K.
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Monique H.
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susie C.
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Excellent service. Will definitely use this location for future u-haul equipment.

Suzanne H.
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The staff at this location were unfriendly. The young man checking the rental back in seemed nice enough but everyone else was very rude.

Darrian R.
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Customer did not leave a comment.

alexis J.
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daniel R.
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Kuanta Y.
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Nick B.
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Arthur S.
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Clayton N.
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Make sure the phone number and information on the contract is correct

Jerri C.
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David A.
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Megan B.
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Person came out and took and checked truck, all information inside. All I had to do was drop off the key

Robin C.
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Customer did not leave a comment.

KIETH B.
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The person who rented this to me was extremely rude. I pre-rented this for one way and prepaid. Only to find out the rate doubled to 240 after driving 13+ hours to the pickup location. I surely was displeased with this as anyone would be and simply wanted an amicable resolution. But she deflected by simply stating she didnt make the prices. Sorry but thats not how you do business. So i suggested getting someone else on the phone because it was unsatisfactory to just leave it the way it was. She said there was an error in pickup location then stated the new price which ended up being wrong too. We finally got someone on the phone and came up with a price in the middle which honestly was still bothersome. But after being told she “didnt have to rent to me” and me being in a position where i had no choice i had to just accept this price. Loved the part where she started having a conversation with me by talking to my wife who had nothing to so with the transaction. I didnt raise my voice, i didnt cuss, i didnt call names. I simply voiced my frustration and wasnt going to take her deflection as the final result. U-haul, for your part, your rates are unbelievably rediculous. $180+ to rent a trailer for 28 hours. I will NEVER use you again and i will go out of my way to help anyone who is thinking about using you to find an alternative.

RUTH M.
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Customer did not leave a comment.

Lloyd S.
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AMANDA B.
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The location itself was great, the check in process with the app was terrible and uhaul wasted 2 hours of my morning that I was supposed to have the truck because noone was notified at the store of my reservation and uhaul never gave me the code to get into the truck

Nick B.
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Customer did not leave a comment.

Yisheka S.
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great service

MICHAEL A.
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Robert R.
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WILLIAMS T.
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The inside of the truck was infested with roaches. It took 2 cans of spray to get things under control. And the truck was stinky. We called Amite and they referred us to corporate. Corporate did nothing.

Micheal M.
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Customer did not leave a comment.

DON A.
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Anastasia W.
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Connie S.
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William T.
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Kristy C.
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Ronald S.
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I chose the 20' truck for the location in hammond because it showed as available. I was called the next day and told they didnt have 1 and had to spend an extra hour or so out of my move day to travel to amite. Everything else was fine.

Linda B.
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EVERYTHING WAS GREAT

Shawn H.
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The truck was not provided at the requested destination. Had to drive 40 there and then 40 back to get truck. Then no furniture pads provided although reserved and requested.

Steve S.
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Every thing when smooth and easy. Also the same thing when I brought it back.

Steve S.
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Customer did not leave a comment.

CHARLES R.
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The trailor leaked somewhat on furniture

Tammy C.
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The online needs improving...

vernon B.
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Customer did not leave a comment.

Gene S.
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doris H.
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John S.
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Truck was completely NASTY. Has to take it home and clean it. Was never told about damage and I NEVER agreed to accept risk of water damage. Complete crap!

Kyle F.
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They were friendly & knowledgeable. I would definitely use them again if needed!

Melinda G.
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the location was convenient and not crowded at all. the staff were very courteous and helpful. I would rent from this location again. the cust. rep who called to confirm the reservation was very helpful and provided free upgrades as original preferred pickup had no trucks available at all. this is my 2nd time using U-Haul and will not be my last. thanks again :)

Memori S.
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Uhual needs to contact customers through phone, text, or email when they decide to change a pick up location. I was suppose yo pick up my trailer in killian, La. When I arrived the people said we were suppose to pick up the trailer in amite, la. More than 30 minutes away in the opposite direction we needed to go. I was never bo notification even though the change was made the day before.

Robert T.
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Will not recommend haul to anyone

tina R.
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Customer did not leave a comment.

Nolan B.
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Carolina R.
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Customer service needs improvement, also everyone needs to be on the same page. I spoke to customer service and when I arrived it was something totally different

mike P.
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went very well

BRENDA J.
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Nothing really. The staff was professional, friendly and everything was ready when I arrived.

Antoine P.
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Customer did not leave a comment.

Kelsey C.
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Absolutely not. Will never use this company again. When I got the truck they said it had 3/4 tank of gas it only had half they adjusted my contract the lady said since it was wrong I didn't have to put fuel in it unless I needed more than what was in it. I didn't so I left the remaining fuel. I dropped the unit off as I was told and was then charged an additional $80 after returned for fuel when I only used less than a quarter tank and the lady at the store told me i didn't have to. VERY unsatisfied!!!!!

daphany D.
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Judy T.
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MARGARET S.
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Caroline M.
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Caroline M.
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Kimberly T.
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Excellent ppl I had no problems

larry C.
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They wanted to charge me $200 more than another location that did not have the equipment. The other location arranged the equipment and the lower rates. I picked up the eqipment at this site for the lower rates.

Jerome T.
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Absolutely, a great experience, friendly a great place to rent.

HUEY W.
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Truck was on empty. Cargo area needed sweeping out before I could load. Previous user left garbage in cab and strong smell of cigarette smoke.

kevin L.
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trail had no air in tires ,well if you call 2 to 6 pounds in them had to stop n put air. THEN the one blows out doing trip.

Robert D.
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Ditto on the drop off location as was my experience with the pickup location. Thank you U-haul for the smooth easy transition from Florida to Louisiana.

Don P.
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Customer did not leave a comment.

barbara R.
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Craig B.
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Very friendly and helpful.

gill M.
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Very nice and professional people.

Linda H.
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Nothing!

Amber S.
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Customer did not leave a comment.

HELENE E.
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My reservation was lost even though I confirmed it twice. They overbooked the same truck hoping someone would cancel??? It was a very stressful experience especially when my move was timed and people were waiting on truck to help me move.

Linda C.
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Truck drove like hell. Almost no brakes at all.

Debra N.
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Customer did not leave a comment.

DIANNE F.
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The staff was friendly and helpful. There were not blankets at this location.

Rose R.
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Customer did not leave a comment.

Robbin G.
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Customer did not leave a comment.

kimerly F.
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Customer did not leave a comment.

RHONDA F.
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No need change anything

BRITTANY L.
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Customer did not leave a comment.

LOUISE H.
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Customer did not leave a comment.

Romona C.
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Customer did not leave a comment.

KATHY A.
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Person assisting was rude and unknowledgeable. I rented a truck last week person very helpful this was different person I was getting someone else to drive truck and asked her didn't she needhis license she said no in computer I said couldn't be I tried to explain he was driving could barely get her to take his info finally said she would put it in "notes"

kathy A.
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Checkout process was easy and quick very courteous and explained could return truck after they closed and put key in drop offbox it was very simple and made my move so much simpler thanks

Bryan H.
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The 2 girls that waited on me were hot!!!

Steven J.
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There was no name or address on the invoice for the drop off location. By default we narrowed it down to Amite City Furniture location.

Shannon M.
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Customer did not leave a comment.

Robert A J.
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Customer did not leave a comment.

MONIQUE G.
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Great service! Great lady! was very helpful.

WADE L.
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Customer did not leave a comment.

james C.
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Very courtesy,and helpful!

Christopher C.
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Customer did not leave a comment.

David M.
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I had to clean out the back of the truck ... It was annoying to me ... The truck only had 1/4 tank of gas... So I didn't know how much I needed, so I filled it up... $45! I dropped it off with 3/4 tank ... I lost money on that deal! I also dropped it off cleaner than I got it!

No reviews have been submitted for this location.

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