Staff here was very helpful and assisted me through the process. My main issue was that I was not able to pickup at my original location and had to drive an extra 40 mins round trip to pick up my truck. My original location was only 1 mile away. The other issue was that the truck had a check engine light on for the first hour of our trip, then it went out. It was more of an added stress not knowing if the truck would make it. The U-Haul app did not properly work for me at pickup and the owner at the company had to assist me over the phone.JAMES M.
Customer Reviews for Amoco North Canton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Neda D.
My return stated the name of a specific location (Fast Track) plus address to return the vehicle. Luckily the address was correct. There were no easily visible signs. Just an abandoned parking lot that was mostly blocked off to enter into. Then a crappy looking gas station with an Indian person who watched us confusingly pull into them park. He never offered any assistance. He went back into the gas station & I had to go find him to return the keys. He took them, no thank you, no anything-in fact. Very strange drop off circumstances. I will never use that again. Questioning the whole experience in general in fact. May try another company.Jonas H.
Customer did not leave a comment.JOSEPH R.
Thanks so much you are great!INNA B.
Customer did not leave a comment.Rebecca E.
Its an empty lot.... no building....I was looking for the name... drive around 20 minutes.Paula K.
I prefer to deal with an actual U-Haul store, not talk to an employee or owner of a U-Haul business over a gas station's employee's cell phone. The truck was very clean and rode well, I just didn't like the transaction part of the rental.Lori R.
Customer did not leave a comment.David W.
The trailer should have a wheel so it can be lifted off the ball.. had to make a makeshift pry out of lumber laying around because there was no wheel on the arm of the trailer.DOUGLAS P.
Customer did not leave a comment.STEPHEN O.
Best truck rental experience ever! Easy online/phone app system. Great communication! Thank you!SYDNEY C.
Customer did not leave a comment.Sylvia M.
Customer did not leave a comment.KENNETH B.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.MICHAEL K.
Lot was a little tight for backing up/parking the trailerJeffrey V.
We had trouble with hitching the trailer. There was no block under the hitch and no jack to get the hitch high enough to attach. The gentleman that hitched it, did not know how to put the chains on our truck hitch to secure it. The person driving the truck had to tell him where to put them. When I returned it, there was no one there to unhitch it. And again, no jack to raise and no block to set the trailer on. VERY POOR>>>>>>BARBARA W.