Customer Reviews for Anacoana Express

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Anacoana Express

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phillippe l. on

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Mak R. on

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Francois D. on

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Worst service ever. I first requested one way and you said it couldn't be possible from my location. So I followed your advise and changed to this location to return it to the same location. The guy couldn't find my reservation that mentioned that I return the truck to the same place and could only see one way. So he tried a new reservation and charged me 50$ more for it. Which I didn't accept. Then they didn't even verify the truck or the full. You said to return the truck 1/4 of the tank bu the tank was at 1/8. I asked what to do if I return the truck after they are open, they said to leave the truck unlocked and leave the keys in the truck under the seat. Very secure!!!! I then return the truck 4 hours after I took it and left it to the person responsible. He said he will make the return in the system and that I don't have to sign anything! The next day, I get a call saying that I didn't return the truck and that it was suppose to be returned to another location. Why ask me to make it return to the same location and refuse my one way when afterwards I could return it to another location? My suggestion: don't have them represent you because they just ruin your reputation! I will go with Discount next time even if they charge more, just because of my last rental with you! Too bad!!!

PIerre Luc M. on

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daniel r. on

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pas d'equipement sur place