Customer did not leave a comment.Cristel V.
Customer Reviews for Anchor Rental Services Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tammy was personable, professional and extremely accommodating. Excellent customer serviceðŸ‘ðŸ»leveridge N.
Excellent Service and our 26 Ft truck was new and impecable. Friendly staff. Very satisfied!GILBERT N.
Customer did not leave a comment.Aslin S.
Customer did not leave a comment.Stephen B.
Maria the operator gives an excellent customer serviceAVRAHAM M.
automate/streamline the process to reassign a pickup location whenever a reserved units is not available as planned due to late drop off or another reason. This is doable with readily available technology. I did not have to find out at the last minute that my van was not available at the original pickup location. The reassigned location was nearby, so the solution came quick, and they were great.Yasser H.
Customer did not leave a comment.JENNENE F.
Customer did not leave a comment.KAMRUL L.
Customer did not leave a comment.Kasi F.
Only thing it was not easy to find the locationJORGE S.
Thank youPABLO G.
You should consider the option of doing rental process using the old (manual) way. In my case, I spent all my Sunday trying to complete an online order using the U-haul application but the system was all day down. Finally, I completed the process today's morning.YAILEN B.
Great staff. very helpful.FRANK R.
Staff was friendlyDOR S.
Very pleased with the customer serviceWILFREDO L.
Service provider was excellent in assisting me with the truck and was very patient. Would definitely rent again from this location.CHANNIN J.
I was extremely pleased with the assistance that I got from Tami. She went out of her way to help me out the most even with my storage facility. I got the most discounts available that you could get because of her also. I highly recommend for anyone to go and rent their U-Hauls from this facility and ask for Tami.JUAN S.
Nothing, everything was wonderful especially TammieROODE B.
Very please with the service. Tammy works with us on the extended days. Very professional and empathetic.GINA M.
Tammy was very professional and helpful. This will be my to go u haul locationMARGUERITE J.
Customer did not leave a comment.QUANTERIA J.
Customer did not leave a comment.JAYKO G.
I did not request the safe trip fee please remove the $5.00Bobby M.
Hide fees, the car was very dirty outside, the cost per mille was $30cent more high and other fees that the store didn't told me.Sergio Escorcia S.
Perfect everythink we are happyASLIN S.
Good attentions and quick service. ThanksFABIAN G.
Very professional.thank youNIVALDO J.
Customer did not leave a comment.justin C.
Front office woman was very cool and nice, prices were affordable, overall a great quick and easy experienceJAMES J.
Customer did not leave a comment.JAYKO G.
This location will scam you out of your order and will add extra fees to your order after you return the truck. Will not recommend this place.Timothy S.
The lady here is wonderful, she finds a solution to everything, she is smiling, answers the phone and solves the problems instantly, I think the company should get this woman to train the people in the other location.Aslin S.
Customer did not leave a comment.JAMES P.
Customer did not leave a comment.leslie W.
Customer did not leave a comment.Shawn G.
Customer did not leave a comment.GANNA R.
Customer did not leave a comment.HOMERO P.
Customer did not leave a comment.Yaphet S.
Friendly and smartClay M.
Customer did not leave a comment.WILFREDO L.
Customer did not leave a comment.Jodi Z.
Great GalsANN K.
Easy rental and return. Boss lady was awesome!!PAUL V.
Very cleanMAURICIO M.
This rental was a disaster. My reservation for a one-way rental was not there when I arrived. Had to return the truck to the same location, which added 8 man-hours and hundreds of more dollars in cost. Truck was a death trap. Worst truck we ever drove. Should be taken off the road and serviced.GIACINTO R.
Customer did not leave a comment.TRIPP C.
Customer did not leave a comment.Angelo C.
Thank youNellie P.
VERY GOOD CUSTOMER SERVICE . DELIVERED AS PROMISED. NO PROBLEM WHAT SO EVER.DAVID G.
Customer did not leave a comment.ERNESTO D.
Customer did not leave a comment.VERIAN R.
Customer did not leave a comment.Acasha P.
Customer did not leave a comment.Tierra W.
Customer did not leave a comment.JANM C.
Customer did not leave a comment.Michael K.
Good placeChristian R.
There was no one there. The attendant did paperwork on phone and emailed me contract. I was asked if I could hook up the car dolly and I said yes. Hooked up by myself. I took pictures and called main office. I was concerned. The attendants phone message box was full. She called me after I found a person in the building and he contacted her by text/ Facebook-he told me. Note: she said she had an emergency with family and was sorryJOHN W.
Customer did not leave a comment.Alex G.
Customer did not leave a comment.terri A.
Everything was smoothJEFFREY B.
Friendly,good costumer relationship perfect serviceASLIN S.
Let people know either to refill gas tank or it will be charged at the end. Either then that all good and people are friendly.Rene T.
De verdad la atenciÃ³n que es lo principal fue excelente muy bueno el trato de su personal hacia los cliente. Sigan prestando ese excelente servicio amigas de esta tienda. CongratulationMimi Domenico P.
Customer did not leave a comment.Berdy H.
Customer did not leave a comment.Shannaton J.
Customer did not leave a comment.Rene T.
I had issue with the online 7/24 pick up. It didn't went well for me. But I was able to fix it w you over the phone.FRANK B.
Welcome worker ,quick ServiceASLIN S.
Customer did not leave a comment.Ghasem J.
The customer service from the time we parked to getting the keys was phenomenal. Very time efficient and quick! Drop off was exceptionally easy as well.krystina P.
Will come back.. thank youroberto N.
Customer did not leave a comment.norris B.
Customer did not leave a comment.EDWIN G.
Customer did not leave a comment.Leonard F.
Customer did not leave a comment.EDUARDO S.
Office needs more exposure or signage. Excellent customer service.LYSETTE Q.
Customer did not leave a comment.dimitri D.
1. Use your office's employees to train other staff. Both were professional and amicable. 2. Your firm's website would allow me to finish the reservation process.DAVID K.
Made drop off easy.RAYMOND K.
Very helpful in dropping off the equipment.James S.
Very friendly and willing to accomodatePeter D.
I went originally to the Hollywood Blv location and they did NOT have a truck so I had to go to this other location but I'm extremely unhappy with the response I got from your customer service agent when I called to ask for help. Her name was Irma AlegrÃa and she was HORRIBLEGonzalo G.
Customer did not leave a comment.EVELYN A.
Need to have more professional people and definitely more customer oriented just spend $400 they acted like they do me a favor !!!Michel D.
Customer did not leave a comment.Michaela P.
Customer did not leave a comment.Luis M.
The people that work at this location are simply amazing. In just a few minutes I was out and on my way. Best service ever.Mihai D.
Customer did not leave a comment.yusney C.
Great customer service, amazing people and very helpful!Jefferson C.
Great service. Great value. But arrange the trucks in a better way so there will not be a need to move 2 trucks to get to mine. Tnx.GABRIEL L.
Customer did not leave a comment.Samuel M.
Un servicio excelente y un personal muy profesionalcarlos B.
Purchase boxes with debit or credit card instead of the cash only optionPatricia E.
Continue the outstanding customer service. Thank you for being therePolly J.
Customer did not leave a comment.Agustin R.
Customer did not leave a comment.JEANNE B.