Customer Reviews for Anderson Services
(U-Haul Neighborhood Dealer)

64 reviews

109 Waybrook Dr Bldg A   Anderson, SC 29624

(864) 222-1195

Location Hours

  • Mon-Thur: 8 am - 6 pm
  • Fri: 8 am - 8 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(864) 222-1195

109 Waybrook Dr Bldg A
Anderson, SC 29624

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 6 pm
  • Fri: 8 am - 8 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Well the person who handled UHaul was not available, but a fellow who worked another business there was very helpful in disconnecting it from vehicle. I got no paperwork while there, so I was hoping it would be alright and I wouldn't be charged for overage or damaged or stolen trailer.

timothy S. 
Rating:
5.0

Customer did not leave a comment.

Jerri S. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
3.0

They were closed and had to find another location.

Jeff T. 
Rating:
5.0

Customer did not leave a comment.

Melvin S. 
Rating:
4.0

Original pick up place terrible! Called U-haul and set us up with new location. Lady was taking kid to school so had to wait half an hour but otherwise was super great to work with and also on the return was excellent to work with.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

RENEE T. 
Rating:
4.0

Customer did not leave a comment.

Ibrahim Youssef N. 
Rating:
2.0

I originally had my uhaul to be a scheduled to be taken back to Empire Masters LLC.. No one was on site and gate was wide open. I had to call the number 7 times for someone to answer and tell me that I would have to wait a while for him to come to the premises.. I decided to take it to the place it was turned into and the lady has no customer service skills. Uninviting and the place was a mess! Never again.

TERRELL D. 
Rating:
3.0

Uhaul is a rip-off

Michael David Br C. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
4.0

Customer did not leave a comment.

Brenda L. 
Rating:
5.0

Attendants were very nice!

Greg R. 
Rating:
5.0

Customer did not leave a comment.

Tina T. 
Rating:
5.0

Everything went smooth

William E. 
Rating:
5.0

Customer did not leave a comment.

Whitney E. 
Rating:
5.0

A smooth process

Minnie H. 
Rating:
4.0

The text message I received regarding the drop off location was incorrect causing me to first take the U Haul to the wrong location and accrue more mileage on the rental! I am very dissatisfied with this! Moreover, the charges for the 15' rental seem to be higher than what the reservation and website stated!

Bradley H. 
Rating:
5.0

Customer did not leave a comment.

ELISEO A. 
Rating:
5.0

Customer did not leave a comment.

Eliseo A. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
4.0

This facility handled my order as requested thru your 800# I was disappointed with the liberty highway location who were supposed to service me first, promised a truck, didn't deliver and I had to drive extra miles to pick up at this location. I was pleased with the vehicle and professional courtesy of this location. Better communication is needed with reservations and promises made!

Shelby L. 
Rating:
5.0

Customer did not leave a comment.

Matias G. 
Rating:
5.0

Extremely friendly and helpful.

Craig C. 
Rating:
5.0

However, the original location at 2300 Whitner St Anderson SC was one of the WORST experiences I have ever had . I have used U Haul many times and these people may make me reconsider ever using you guys.

James A. 
Rating:
5.0

Securing a truck was an easy process and their counter person, Natalie, was wonderful to work with. Yes I would recommend this location.

James C. 
Rating:
5.0

Choose this location due to the high rating and it did not disappoint. Will be using they're equipment again soon

Katrine G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
3.0

Customer did not leave a comment.

andrew L. 
Rating:
5.0

Great customer service!!

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Tammi N. 
Rating:
5.0

There is literally nothing needed to improve the Anderson Services location in SC. They are helpful, punctual, knowledgeable of all the equipment, well organized and clean. By far the best U-haul location I've used in 30+ years.

Bruce A. 
Rating:
5.0

Very easy process

David Thomas C. 
Rating:
4.0

Customer did not leave a comment.

Kirsten N. 
Rating:
2.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Nothing to improve! The most efficient and knowledgeable Uhaul facility I've ever used. Friendly, clean, Knew the equipment well, return was just as flawless as the pick up.

Bruce A. 
Rating:
5.0

Customer did not leave a comment.

Cedric S. 
Rating:
5.0

The first location I tried to reserve a truck did not have my reservation filled. This cost me wasted time and fuel to find another location with my necessary equipment on site. This was more than an inconvenience, and almost derailed my entire plan for the move. Thankfully Anderson Services was the best I could possibly hope for and gave me great customer service and was very helpful and inviting.

Nicholas S. 
Rating:
4.0

This comment is not for this location. My last pick up and drop off location was very nice. My first location was TERRIBLE. The woman was EXTREMELY rude. She did not wait on my mother and I when we first came in. We stood at the counter looking for someone. She only stood up and came over when her phone started ringing. When she finally helped us my reservation was not showing up for her and she told my mother “My customers come first” and went back to help other customers. She offered no help whatsoever and should be dropped by uhaul because that was the worst introduction I've ever had with a company. When I called uhaul I spoke with a man named Kevin. He was great. He was very nice and very helpful. Turns out uhaul changed my pickup location without notifying me at all. Someone said they left a voicemail, but like I just stated, no one contacted me. We got to the second location and they were closed. Uhaul sent me to a new location without notifying me and it was CLOSED. Once we finally got in touch with someone again our location was changed for a second time. This time we had no troubles picking up our truck and the woman working was super nice and friendly. The shop looked very clean and she was sanitizing everything she touched. Very nice location if I EVER recommend uhaul to ANYONE I'll recommend this location and only this location.

Kyla W. 
Rating:
5.0

Customer did not leave a comment.

Daryl G. 
Rating:
5.0

You all came to my rescue after the UHaul Dealer closest to my home rented me a truck they did not have. Thank you so much!

Austin H. 
Rating:
5.0

I never made it inside to see the facility so I can't comment about the cleanliness of it. Uhaul personnel met me outside and I was checked out is less than 10mins. Very fast and efficient.

MICAH K. 
Rating:
4.0

Customer did not leave a comment.

Trevor F. 
Rating:
5.0

Natalie was professional and helpful with our rental! I had previously booked at another location but they didn't have the size truck I needed nor did they return my call. I contacted U-Haul & they put me in touch with Natalie at above location Thank goodness because the service through this store was excellent!!

Teresa T. 
Rating:
5.0

Customer did not leave a comment.

Terry W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
5.0

Customer did not leave a comment.

Justin H. 
Rating:
5.0

Made a reservation at a different location online. When I arrived there was no one there that knew how to turn on the computer. Customer service and this location worked with me to secure the vehicle that I need it. Everybody went above and beyond to get me down the road quickly. I am extremely thankful for the people that work at this location.

Todd D. 
Rating:
5.0

Customer did not leave a comment.

Melia P. 
Rating:
5.0

Yes this U haul was the best the lady that work there were the nicest person she even give me a ride both ways to my truck thank you very much ??

Garry M. 
Rating:
5.0

Customer did not leave a comment.

Dayne W. 
Rating:
3.0

Associate was very helpful and accommodating

Bruce O. 
Rating:
4.0

Customer did not leave a comment.

Roger B. 
Rating:
5.0

Very easy process in returning truck!

Kristen G. 
Rating:
5.0

An awesome place and experience. The people working there were helpful, knowledgeable, and super friendly!

Shawn L. 
Rating:
5.0

Nothing. Everything was great and so was the young lady who took care of everything. Thank you for your services.

Alwo W. 
Rating:
1.0

Unbelievable. The location of drop off was a very scary setting. There was no clear location for key drop off. We placed our key in a mail box. We tired to call the office number , but no one answered so we had to leave a message.

Barrie W. 
Rating:
1.0

I didn't rent this uhaul, why is my card being charged for it?

Robert A. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Katherine T. 
Rating:
5.0

Customer did not leave a comment.

Linsdey S. 
Rating:
5.0

The Uhaul tech problems delayed the pick up by 45 minutes. Beter tech support would improve this.

Douglas A B. 
No reviews have been submitted for this location.

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