Very Nice customer rep
Kat W
Customer Reviews for Anderson Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I thought the people I worked with were excellent. I will definitely use them again if needed.
James VNatalie was very accommodating and did a great job getting us set up with the equipment we needed.
Terrell HTough location and a bit rough.
Kevin KEverything was fine
edward bGreat experience!!!!
RALPH SNatalie is so helpful and fast
Kevin AAll went well. Thank you.
Robert RI love this location!!!! Awesome 👏
Kevin AThe truck was decent, not great but the Staff at Anderson Services was fantastic. I would recommend them.
David SLocation hours differed from what I was told, but life happens so I understand that they needed to close early for some unforeseen reason. Very helpful people and the process was simple.
MARCUS MVery helpful in every way. I will deal with them again when I need a rental.
John SThank you for being so kind and for helping me. This move was a bit overwhelming, I appreciate your assistance in helping my moving day go smoothly.
Kermilya SExcellent experience and pleasant customer service…
Edwin JAlways a pleasure dealing with this location
Kevin AStaff was very professional, friendly, awesome !! My second time at this location. Great staff.
Janice LAnderson Services is a great place to rent a UHaul. I was in checked in quickly and was on my way right at opening time of 8 am. I would highly recommend renting from them.
Anthony WNothing. It was great service.
Elizabeth WWe have rented several Uhaul trucks in the Upstate over the past year, and this was by far the nicest, easiest transaction we have had. I definitely recommend them!
Corryn FWe received prompt service. The person in charge was very friendly and knowledgeable. She had us out in about an hour. The truck was in good condition and was also clean. I would recommend Anderson Services to everyone.
Dennis NAttendant was proactive in attaching the trailer to my vehicle!! Very much appreciate the help.
Jeff CThis is the second time in the last few months that I have rented a truck at this location. The trucks are ready on time, clean, and the lady at the front desk is super nice and helpful. Will rent here again! Worth the extra miles that I drove for quality service!
Kristin MNothing really but the van handles very easily on the road so maybe adding a couple more could be beneficial to the business.
Tamala RThis was a strange location and there was no help around for several minutes as I waited in the middle of the road to pull in and return the truck
Nichole HGreat job
Shiquin HVery good service and had me on the road in 30 minutes.
John LJust keep the staff happy bc they were very friendly and helpful!
Barbara FGreat people and Great location
Tyron SThis was the second location I had to go to since the first didn't have the equipment needed.
Eric SEverything was great
Noah DN/a
catherine oExcellent dealer, helpful!!!!!!
Kevin AThis is my second time renting from this dealer. Staff is efficient, courteous and friendly. I appreciate that they connect the equipment and check your lights. Not every U-Haul dealer I've rented from has done that. Equipment was clean and in perfect working order. My only recommendation for improvement would be a few more motion lights in the return area. When I returned the trailer, it was dark. Some more illumination would help during disconnect, getting wheel blocks, etc.
Mark MI saw nothing that could be improved on. I was charged fairly. The customer service was great and I was in and out within a few minutes.
James HExcellent customer service, quick, accurate rental experience. She readily answered phone to update and change the date of rental as requested. This business knows what it takes to bring customers back-thank you!
Lisa PLove do with business with an official UHaul dealer instead of a store with some trucks. Natalie was very professional, helpful, and great to work with!
DAVID JShe was very helpful and great customer service!
Jeffrey ANothing. Keep up the good work!!!
gary cOnly problem I had was my Rental Drop Off Location change and I had no idea and did not get a text or email.
Dalton WI want to give Anderson Services 10 stars; they restored my hope in U-Haul. The first TWO U-Haul reservations I made were for a location that was over an hour and a half past their opening time and another that didn’t open at all. I was beyond frustrated! As I was driving back home, my nephew recommended Anderson Services; a God sent! I was hesitant because I didn’t want to be disappointed for a third time. Welp, third time is a charm because I had a great experience! I was in and out in less than 10 minutes and the attendant was super helpful, knowledgeable, and empathetic. I was finally able to get moved and the return process was easy as well. Thank y’all so very much for all of your professionalism, you saved my move!!
JASMINE LI should get some money back had one set up at 9am.had to drive around to 3 different places didn't get truck till 11
Jason RI was very satisfied with my experience at this location. Pick up and drop off were quick and simple. The lady at the office was amazing, very professional and super nice. I highly recommend this location!
Janis DNatalie was extremely helpful and professional... Got me in-and-out in a hurry
Jean PI am still waiting on the ASM (Josh) to call me. When I arrived to the drop location I was told the lot was full and I ha e to drive another 1 hour to drop the trailer elsewhere....when I called UHAUL route scheduling I was told there is nothing they could do. Please contact t me ASAP about my experience
Bryan CBest customer service possible. The attendant was very knowledgeable and helpful. The attendant made sure I had a quick and easy pick up. I will definitely use this dealer again
David KTight area for all the hauls present
Joy MCharge me way to much ……
Pavel LUhaul for the win
Dave HEnsure the trucks are fully serviced along with ensuring that the air conditioning is maintained properly and working. Additionally, when customs are making long trips (which is obvious per the reservation destinations etc.) DEFINITELY make sure the AC works but also make sure it especially works during the heat of the summer. Will never do business again with uhaul unless I am compensated for the inconveniences and will be sure others are made aware as well.
Samuel CLocation dirty and unsafe looking. In an industrial part of town. People were nice.
Dave DGreat location. Thank you Dolores!
Natalie A