Clean the trucks, be polite and professional, and actually have the truck that customers reserve online!Jaecy A.
Customer Reviews for Anhs Short Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Nathasha W.
Have someone at the location at all times when open. I had to get help from a stranger to load up because the worker was at another place, then take the trailer to a different location to get checked out. When I brought the trailer back I had to wait at least 30 min. for the worker to get back to the pickup/drop off location to unhook.Teresa W.
Customer did not leave a comment.Charles E.
Customer did not leave a comment.TINA L.
Nothing. Lisa was very friendly, helpful and knowledgeable!!Shane D.
Anhs Short Stop was excellent. Very attentive. Very fast and efficient. 100% will recommend.ERIC CARL C.
Just keep up the good work. Everything was very nice.Wendi B.
Customer did not leave a comment.Suzanna W.
Customer did not leave a comment.Dale H.
Customer did not leave a comment.Korey K.
We were scheduled to return to a location on East Broadway but no one was at location and phone number was an answering machine. Called around to other locations and Ann's Short Stop said they would meet us at there location. Met us in lot. Completed paper work and were on our way in less than 10 minutes. Very efficient and kind.Tina L.
The woman who process my rental was very unprofessional. The truck was filthy and reeked of cigarette smoke and was sticky to touch. The large cargo area was disgusting and full of mouse feces I had to sweep it out myself before I could use it. I'm appalled that this is what passes as serviceDe seana B.
The U-Haul employee Lisa was very helpful and nice. It was easy and quick. Drop off super easy. I would definitely use their services again and recommend it.BRANDY N.
Truck was very dirtyMuhammad A.
Customer did not leave a comment.VICKI C.
Customer did not leave a comment.Chenille H.
Have who ever is responsible for signing out the U-Haul be available. The convince store lady called the person 10 times before connecting me with the person in OKC.Christy T.
Customer did not leave a comment.DINOMAID M.
So I was told to drop off the equipment at 9 pm and they would meet me there at 9 pm I waited until 9:30 pm no one showed so I left and the next day was charged 35 dollars again when I called to ask why she told me she was there at midnight and the equipment was not there but when she come in at 8am it was there and that is a total lie and still has not refunded my moneyJoshua L.
Customer did not leave a comment.Debra C.
Customer did not leave a comment.AN L.
Lisa was great. Perfect rentalMark S.
Fix parking lot where trailers can't roll off due to slope where parking!Ethan M.
Customer did not leave a comment.Jodie E G.
Staff was very accommodating and friendly. Very good experience!CathySue M.
Easy access to unhook. Manager very helpfulALAN F.
You guys took money off the wrong card and caused me to overdraft my bank and almost loose my carGREG Allen L.
Customer did not leave a comment.Robert D.
Customer did not leave a comment.Chelsea P.
Customer did not leave a comment.MICHAEL W.
Customer did not leave a comment.John S.
Customer did not leave a comment.Brian A.
Make sure all the lights are working ass they shouldRICHARD W.
Customer did not leave a comment.VERONICA A.