Great Service!
Henry K
Customer Reviews for TN Valley Packaging & Container
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a very pleasant experience.
Kenneth E | Overall ExperienceThe manager was great. Even met me up at the store on a off day to ensure the checkout process
Joseph SThe guys were great to talk to and were very pleasant to work with.
David TTry putting a little lubricant on the ratchet strips on the tow dolly
Jerry TAwsome Team .
Annette PVery helpful.
Annette PEveryone was friendly, helpful, and competent.
JUDITH BVery nice people and funny too best experience ever
Erica BThe only thing I really don't like is that you are not able to back the car dolly. The dolly pulls nicely but would like this option.
Travis HNothing.
William SBroke trailer
JAMES RGood customer service. Equipment was clean.
Matthew CPersonel was knowledgeably and courteous
Divian MI've rented U-Haul vehicles before and never had any problems, ever. Always a great experience.
Randy PGet your computer programs updated or at least where they can be used. Waited almost an hour when the truck was brought back, due to computer functions. Needed an appliance dolly. They found one at another dealer but they wasn’t open, on Wednesday at 10 AM, this is rediculous. You have all these places with your trucks and expect people to go online to rent them???!!! No one around. I don’t do business that way!!! The people where I rented the truck was great very nice location a lot of items to buy if needed. Only thing wrong with U- Haul is corporate. Best get your act together!!!
Herbert BAllen was very helpful. Truck was clean and ready to go.
Ernest R