I had to do all the self check out work, or face an additional fee which was not disclosed when I did the original booking. It was a bit of a pain and their was nobody at the site to to check me in.Christopher M.
Customer Reviews for Appletree
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you ðŸ¤—HAYDONROSS I.
Nothing. Second time that I rented a truck at this location and the staff are very friendly.MANNY M.
Customer did not leave a comment.Craig R.
Small but very efficient location. Staff/owners were very courteous and helpful - we even bought their homemade cabbage rolls. Would definitely recommend this location.Gregory D.
Nothing about my Uhaul experience was positive. Pick up location, truck size, and drop off location was incorrect. Uhaul acted like this was my problem to figure out every step of the move. For a moving company, my move was stressful because of Uhaul. Still waiting for money to be returnedSusan M.
Great placeTENGIZ K.
Customer did not leave a comment.leen F.
The dealer was very courteous and helpful .MICHAEL P.
The Uhaul app for pick up before hours sucks. Primarily because it doesn't work. Had to wait for staff to come and do it the old fashioned way.Adam H.
Seats were dirty and cabin not sanitized. Please follow covid policies.Cesar F.
Customer did not leave a comment.Marty B.
Customer did not leave a comment.TODD S.
The van was dirty inside and it smelled from the moment I got in thetetammy T.
Customer did not leave a comment.Carlos A.
I tried to book my rental on-line but had difficulty with the system so I called the location. the person who helped was extremely helpful and made the process simple straightforward and pleasant. I will certainly rent from this location again next time I need a vehicle and will recommend them to others. Thank you.rhona W.
Appreciate customers service in the storeMaya M.
the van was new and great to drive and really good on gas consumption. All around pleasure to driveReinhard R.
I fully expected the cab of the cube truck to have been disinfected with the COVID regulations. Not only was it not disinfected it was not clean. The interior of the trailer had not been swept out in a while and there was garbage in there from before our rental. We have used UHAUL MANY times over the years and I found the mileage expensive this time. The COVID non compliance was very disappointing and I should actually report you. I do feel we should be compensated for this.sylvana O.
I'm very disappointed in the overall experience that I had with U-Haul it was a complete nightmare starting off with messing up on the size vehicle to renting the storage I will never use your company again..kerrie S.
Customer did not leave a comment.mirko I.
Had to sweep out the truck, floor was littered with cardboard and about 3-4 hangersCameron V.
I had an issue with the truck because the previous renters had smoked in the cabin. It made for an unpleasant first few days.Byung C.
Customer did not leave a comment.Shelley B.
Customer did not leave a comment.MANNY M.
There was nothing negative with the retailer or equivalent. Excellent!Kim M.
Great service. Very easy process.Paul D.
Customer did not leave a comment.Michael G.
Very pleased with the entire process, the lady at apple tree was an extreme delight to deal with 5 out 5 .johnnes B.
Contactless drop off.Phillip R.
Customer did not leave a comment.Dave B.
Customer did not leave a comment.Jamie V.
Customer did not leave a comment.Teresa S.
Great service quick and easyRob O.
Customer did not leave a comment.MARY S.
Customer did not leave a comment.C. Michael O.
Customer did not leave a comment.Jason B.
Customer did not leave a comment.Jennifer L.
Customer did not leave a comment.Deborah A.
We have rented from this location in the past and will do so again. They never fail to impress.Royden B.
Customer did not leave a comment.Christine S.
It took me 1 hour to get approved when I came to pick up the vehicle. The truck smelled awfully inside.Volodymyr K.