The people at the facility were super nice. Whoever they report to was clearly not suited for customer service nor did they have any management skills. My spot was getting muddy during some rain, and I asked the people on site if they put rock down to maintain the boat/rv storage in the back. They said that I was responsible for maintaining my space. I told them about how my boat and jet ski trailers sunk several inches into the mud due to rain, and asked if they had any plans to add rocks to prevent that. They said no. So, I did it myself, and let them know I got rid of the weeds, bought some rock/gravel and laid it in my space. They seemed appreciative, and I asked if I could get some sort of credit to my account for doing so since it cost me about $180, and a few days of my time to do it. They said they would ask their manager. I got an email from the manager reprimanding me for what I had done. The fact is I shouldn’t have to do any improvements. The moment I reported my stuff sinking into the mud the manager should have come up with a solution to address that. After I read the scathing email I decided it was time to move on. I will NEVER come back nor recommend Argyle Forest Storage.ABDUL E. | Overall Experience
Customer Reviews for Argyle Forest Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I only moved out due to not needing the space anymore.CRAIG P. | Overall Experience
Argyle self storage is a no brainer for anyone looking to store excess stuff! Would absolutely use them again.Steve B. | Overall Experience
Customer did not leave a comment.Joseph M. | Overall Experience
My experience was wonderful. The staff was super friendly and helpful.James T. | Overall Experience
It was a great experience and the staff is super friendly.James T. | Overall Experience
Great customer service.Cedric G. | Reservation
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