Customer Reviews for Argyle Forest Self Storage

102 reviews

6648 Youngerman Circle   Jacksonville, FL 32244

(904) 771-1600

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–3 pm

Services at this Location:

Contact Us

(904) 771-1600

6648 Youngerman Circle
Jacksonville, FL 32244

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jose F  |  Overall Experience 
Rating:
5.0

No comment.

Eric S  |  Overall Experience 
Rating:
4.0

I spoke with Dana during my initial visit. He was very helpful while setting up my account. However, he did not explain that the company would require me to pay double the initial amount if I didn’t have my items out by the 3rd month. As all businesses are in business to make money - it is UTTER GREED to charge almost $400 for rental space. This market needs to be regulated!! I will use a POD if or when I am in need of storage space again.

Beverly H  |  Overall Experience 
Rating:
5.0

Extremely helpful staff.

Pamela J  |  Overall Experience 
Rating:
5.0

I used the climate controlled section for items that needed to be kept in good condition.This is an excellent facility that I had used for years with zero issues.I would highly recommend .

Christopher M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Elizabeth R  |  Overall Experience 
Rating:
5.0

Everything was smooth from signing the paper work and putting everything in storage thank you

evette m  |  Reservation 
Rating:
5.0

Such pleasant, friendly staff. Clean facility. I would use again. Thanks!

Sherry L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ATHENA E  |  Overall Experience 
Rating:
5.0

The people we run this are amazing people!!!

Maurice R  |  Overall Experience 
Rating:
5.0

This unit has an excellent price for the space. The staff is very friendly, polite, and professional. I would definitely use this storage again and also recommend it to others.

Adrian W  |  Overall Experience 
Rating:
5.0

What a great storage experience. The lady that works in the office was such a pleasure and when I called she already knew how I was. I have had my belongings stored here for about 3 years and they the experience stayed the same. I was quite sad leaving there.

Kyle M  |  Overall Experience 
Rating:
5.0

Great price and unit, we had no problems here, friendly staff with easy to work work policies. 10/10

Brittany R  |  Overall Experience 
Rating:
5.0

The office manager was awesome ! Very helpful in answering all my questions.

Marlon C  |  Overall Experience 
Rating:
5.0

Best experience ever!!!! People in the office were so nice and so friendly. Never had any problems and I will be forever grateful for the amazing experience I had here. Thank you.

Sabrina D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ragan S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Roderick L  |  Overall Experience 
Rating:
5.0

Very knowledgeable and professional staff. Friendly and courteous every time we had contact with them. Easy to access our unit anytime day or night. Very safe!

Stephen B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyra S  |  Overall Experience 
Rating:
3.0

Rent for the unit was higher than average

Dustin W  |  Overall Experience 
Rating:
5.0

Thank you! I would highly recommend this facility to friends and family!!

kelli n  |  Overall Experience 
Rating:
4.0

Thankyou ....Gooo Dawgs!!! WHOOF WHOOF WHOOF!!!

Rachel O  |  Overall Experience 
Rating:
5.0

Dana is very professional and thorough. Was very helpful, even personally escorting me to our new unit on his “golf cart limousine”👍 First Class operation that we will wholeheartedly recommend to all our friends & family!

Stephen P  |  Overall Experience 
Rating:
5.0

This was a pleasant experience the staff was professional and courteous.

Mark S  |  Overall Experience 
Rating:
5.0

Nicely accommodating, thank you! I'll see you again if I have future storage needs!

Wendy B  |  Overall Experience 
Rating:
5.0

Most of the staff are courteous But just like every business you always have that one bad apple.

Kingsley L  |  Overall Experience 
Rating:
5.0

Parking area very dirty and also no save do to holes in the area. I will not recommend this place at all.

Isael M  |  Overall Experience 
Rating:
5.0

Very nice staff in the office. Units are nice and clean. Very nice place. Security on duty at all times.

Yolanda M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sequoya F  |  Overall Experience 
Rating:
5.0

Nice place

Mitchell C  |  Overall Experience 
Rating:
5.0

Enjoyed my experience. Staff was very helpful.

Tanganetha M  |  Overall Experience 
Rating:
5.0

Front dress staff made my day. She was calm and accommodating. The guy took me in the buggy to the storage unit it was so cool to ride in the buggy. Overall great experience. I will use them again. Thank you

Krystal G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBIN H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HAZEL F  |  Overall Experience 
Rating:
5.0

Outstanding helper in the office! Not certain but believe his name is Dana... Very courteous, professional, friendly!

Stephen B  |  Overall Experience 
Rating:
5.0

Glad we selected this storage facility, where we kept our temperature controlled unit for more than 10 years. The place was always clean and well maintained. Always felt safe when we went there. Staff friendly and helpful. We’re going to miss it but recently retired and downsizing now!

PAULINE A  |  Overall Experience 
Rating:
5.0

I have used this facility several times over the years since they opened when I needed extra secure storage space and have never been disappointed!! I would highly recommend this facility!

Fran K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annie G  |  Overall Experience 
Rating:
5.0

Very friendly, helpful folks. May want to consider adding small ramps to the door ways of the controlled climate building A. The step isn’t big, but when maneuvering a loaded dolly, it can get old.

Wayne J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cameron G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel P  |  Overall Experience 
Rating:
5.0

The people at the facility were super nice. Whoever they report to was clearly not suited for customer service nor did they have any management skills. My spot was getting muddy during some rain, and I asked the people on site if they put rock down to maintain the boat/rv storage in the back. They said that I was responsible for maintaining my space. I told them about how my boat and jet ski trailers sunk several inches into the mud due to rain, and asked if they had any plans to add rocks to prevent that. They said no. So, I did it myself, and let them know I got rid of the weeds, bought some rock/gravel and laid it in my space. They seemed appreciative, and I asked if I could get some sort of credit to my account for doing so since it cost me about $180, and a few days of my time to do it. They said they would ask their manager. I got an email from the manager reprimanding me for what I had done. The fact is I shouldn’t have to do any improvements. The moment I reported my stuff sinking into the mud the manager should have come up with a solution to address that. After I read the scathing email I decided it was time to move on. I will NEVER come back nor recommend Argyle Forest Storage.

ABDUL E  |  Overall Experience 
Rating:
5.0

I only moved out due to not needing the space anymore.

CRAIG P  |  Overall Experience 
Rating:
5.0

Argyle self storage is a no brainer for anyone looking to store excess stuff! Would absolutely use them again.

Steve B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph M  |  Overall Experience 
Rating:
5.0

My experience was wonderful. The staff was super friendly and helpful.

James T  |  Overall Experience 
Rating:
5.0

It was a great experience and the staff is super friendly.

James T  |  Overall Experience 
Rating:
5.0

Very very nice staff excellent Customer service I would definitely come back to this place Very nice people.

Julio M  |  Overall Experience 
Rating:
5.0

The greatest price, the greatest service, and the greatest experience. If I need storage again, I’d go to Argyle Forest Self Storage.

WILBERT E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emmanuel B  |  Overall Experience 
Rating:
5.0

Melanie is always helpful and and kind hearted. She's been supportive and understanding while I walk through a difficult time and is very much appreciated .

Keri S  |  Overall Experience 
Rating:
5.0

Folks, top shelf service. Very accommodating and helpful. Staff exceptionally kind and neighborly. Would and will recommend the business to all.

Pete G  |  Overall Experience 
Rating:
5.0

Very friendly staff, easy move in and move out.

Vivian C  |  Overall Experience 
Rating:
5.0

Thank you for all the help and the secure facility We will be back as we need additional storage needs in the future

Joseph P  |  Overall Experience 
Rating:
5.0

Delightful folks.

Sharon S  |  Overall Experience 
Rating:
5.0

Had a great time renting from them

Regina T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya A  |  Overall Experience 
Rating:
5.0

very happy

Peggy J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antwanette F  |  Overall Experience 
Rating:
5.0

I didn't have any complaints

Tyrone J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark F  |  Overall Experience 
Rating:
5.0

We are not like this storage, lot of ant on my boat, no grass maintenance, all around boat was very high grass. Request change unit. Wathing for long time, told many time not fix it, no wather to clean the boat, very unsatisfied. I will not recommend this storage to not one.

Grace M  |  Overall Experience 
Rating:
5.0

This is the second time of using your storage, thank you for helping me with the trying times I went through. Thank you again Jerry

Gerald K  |  Overall Experience 
Rating:
5.0

Thank you for all your help in my time of stress. Weekend guy could be more friendly, always condescending.

Keri S  |  Overall Experience 
Rating:
5.0

No complaints and i would recommend everyone to use argyle forest self storage! Very friendly staff as well... Thank you!

Liberty W  |  Overall Experience 
Rating:
5.0

The staff was warm, professional and very helpful. They made everything simple and easy for the customers. They answered all questions and the customers were left with a feeling that they would provide a safe environment for your items, I would be proud to recommend this facility to anyone.

Jo A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya S  |  Overall Experience 
Rating:
4.0

I rented space C176 from this facility. This is the 2nd space I rented from this facility. The manager is always personable and pleasant.

Veda E  |  Reservation 
Rating:
5.0

Amiable staff and clean facility.

Donna H  |  Reservation 
Rating:
5.0

since moving to Jacksonville I have rented space from argyle forest storage off and on over the years I have always had very good service with my stay I would certainly tell my friends. .

MARIA T  |  Overall Experience 
Rating:
5.0

No comment

RAYMOND L  |  Overall Experience 
Rating:
5.0

My storage unit was very convenient for me the staff was very friendly.Upon my removal of furniture unit was free of bugs. No rodent .Which is something you always worry about . would use again.

paula m  |  Overall Experience 
Rating:
5.0

Wonderful staff

Duane M  |  Overall Experience 
Rating:
5.0

I really enjoyed my time with you. Also liked the emails saying when I need to make my payments

DUANE D  |  Overall Experience 
Rating:
5.0

Everything was perfect

Robert O  |  Overall Experience 
Rating:
4.0

.

Shawna H  |  Overall Experience 
Rating:
5.0

Great customer service.

Cedric G  |  Reservation 
Rating:
5.0

I’ve used your storage twice now. I hope I don’t have to use storage again but if I do I’ll use you all again. Thanks again.

ROBERT H  |  Overall Experience 
Rating:
4.0

I just moved in...not out.

Ronald N  |  Overall Experience 
Rating:
1.0

Didn’t have the unit I reserved available. Then said I would have to pay (had a month free with purchase of U-Haul product), and they have nothing to do with what U-Haul puts on their site. don’t come

Louis p  |  Reservation 
Rating:
5.0

Nice and well run facility we had no problems at all enjoyed the entire time that my stuff was there thank you very much

Richard D  |  Overall Experience 
Rating:
1.0

You pay in advance and each month. When you leave right after the payment is made, you are not refunded the amount not used. I think that is ripping a person off for paying for time not used.

jerry b  |  Overall Experience 
Rating:
5.0

Good experience

Philip S  |  Overall Experience 
Rating:
5.0

This was the 2nd time I used Argyle Storage. I was 100% satisfied. Thank you for everything. A Krepley

CHRISTOPHER K  |  Overall Experience 
Rating:
4.0

Met my needs quite well.

CHRIS W  |  Overall Experience 
Rating:
5.0

The moving in/move out process was a breeze and really helped take a lot of stress off of my plate.

MIKAYLA S  |  Overall Experience 
Rating:
5.0

Moved in , no problems. Excellent customer service at desk.

ROBERT N  |  Reservation 
Rating:
5.0

Very clean and well run facility. The gentleman checking us in was very helpful and accommodating, made sure we understood everything and made us feel welcome.

LEVETA R  |  First Impressions 
Rating:
5.0

Aiden and Mary Lou are the best!

ELISSA L  |  First Impressions 
Rating:
3.0

Friendly staff. Quick service.

AMY L  |  First Impressions 
Rating:
3.0

It was nice and clean.

Privacy R  |  First Impressions 
Rating:
3.0

Manager was very helpful in ensuring I rented the correct size storage facility, even though my check-in time was for a previous day..

Privacy R  |  First Impressions 
Rating:
5.0

An excellent experience! Extremely helpful! Accomdating, clean!

Privacy R  |  First Impressions 
Rating:
5.0

Easy set up and quick registration. Unit was clean and grounds were as well. Facility seems secure. My only complaint was I thought I was getting a free month. Not the case.

Privacy R  |  First Impressions 
Rating:
5.0

The Site Manager`s were friendly and gave great customer service!

Privacy R  |  First Impressions 
Rating:
4.0

No complaints.

Privacy R  |  First Impressions 
Rating:
3.0

Great facility. Managers are always friendly and go beyond to help.

Privacy R  |  First Impressions 
Rating:
1.0

We went to see the space and was told by Evon that there were no spaces available even after we reserved it online.

Privacy R  |  First Impressions 
Rating:
3.0

Clean and secure with 24 hr access. Only problem I had was the unit I had reserved and confirmed was not available, but they gave me a discount on the next size up.

Privacy R  |  First Impressions 
Rating:
5.0

Excellent Facility. Good prices, friendly respectful managers. Clean property and rooms. Safe area with alarms, cameras, controlled 24 hour access Police frequently patrol the parking area.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

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